Auditoría de los procesos de atención al ciudadano (SAC) en la Secretaria de Educación Departamental de la Guajira con miras a mantener la certificación de Icontec bajo el proyecto de modernización

Because the Department of Guajira has remained in the lower levels of qualification in the quality of public education in her country, taking turn alarming data on coverage and student demand in most of its municipalities where the estimated population of the quotas allocated to cover in each of its...

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Autores:
Foronda García, Roger Raúl
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2013
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
spa
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/888
Acceso en línea:
https://hdl.handle.net/11323/888
https://repositorio.cuc.edu.co/
Palabra clave:
Aseguramiento
Calidad
Cambios
Caracterización
Cliente
Controles
Indicador
Informe
Instructivo
Macroproceso
No conformidad
Peticiones
Quejas
Reclamos
Riesgo
Seguimiento
Solicitudes
Assurance
Quality
Change
Character
Customer
Controls
Indicators
Reports
Instructions
Macro-process
Non-conformity
Petitions
Complaints
Claims
Risk
Monitoring
Applicatios
Rights
openAccess
License
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Description
Summary:Because the Department of Guajira has remained in the lower levels of qualification in the quality of public education in her country, taking turn alarming data on coverage and student demand in most of its municipalities where the estimated population of the quotas allocated to cover in each of its institutions, not enough to meet the expectations raised by the Secretary of Education Department. This Secretary has established and maintained its modernization project led by the Ministry of Education