A systematic business process management application of an imports process on a commercial company
In recent years, companies have tried to understand their processes' functionality and response capability to the forces of the environment using information systems. This research developed an automated Business Process Management (BPM) model of the import process in a commercial company locat...
- Autores:
-
Chams-Anturi, Odette
Escorcia-Caballero, Juan P.
Gomez, Anamaria P
Soto-Ferrari, Milton
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2020
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/7636
- Acceso en línea:
- https://hdl.handle.net/11323/7636
https://repositorio.cuc.edu.co/
- Palabra clave:
- Business process management
Imports process
Automation
- Rights
- openAccess
- License
- CC0 1.0 Universal
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A systematic business process management application of an imports process on a commercial company |
| title |
A systematic business process management application of an imports process on a commercial company |
| spellingShingle |
A systematic business process management application of an imports process on a commercial company Business process management Imports process Automation |
| title_short |
A systematic business process management application of an imports process on a commercial company |
| title_full |
A systematic business process management application of an imports process on a commercial company |
| title_fullStr |
A systematic business process management application of an imports process on a commercial company |
| title_full_unstemmed |
A systematic business process management application of an imports process on a commercial company |
| title_sort |
A systematic business process management application of an imports process on a commercial company |
| dc.creator.fl_str_mv |
Chams-Anturi, Odette Escorcia-Caballero, Juan P. Gomez, Anamaria P Soto-Ferrari, Milton |
| dc.contributor.author.spa.fl_str_mv |
Chams-Anturi, Odette Escorcia-Caballero, Juan P. Gomez, Anamaria P Soto-Ferrari, Milton |
| dc.subject.spa.fl_str_mv |
Business process management Imports process Automation |
| topic |
Business process management Imports process Automation |
| description |
In recent years, companies have tried to understand their processes' functionality and response capability to the forces of the environment using information systems. This research developed an automated Business Process Management (BPM) model of the import process in a commercial company located in Colombia. First, a survey was applied to the stakeholders to ascertain the challenges presented at the company' import process. Later, a process flow was proposed based on BPM. The model results indicate a 43% reduction in the execution times of activities in the import area, a 30% decrease in default costs, and a 70% reduction in storage costs for the company. |
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2020 |
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2020-12-26T16:27:01Z |
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2020-12-26T16:27:01Z |
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2020 |
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Artículo de revista |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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https://hdl.handle.net/11323/7636 |
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Corporación Universidad de la Costa |
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REDICUC - Repositorio CUC |
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Corporación Universidad de la Costa REDICUC - Repositorio CUC |
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eng |
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eng |
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Proceedings of the International Conference on Industrial Engineering and Operations Management |
| dc.relation.references.spa.fl_str_mv |
Bizagi. (2020), Business process modeling software. Retrived from ttps://www.bizagi.com/, last accessed2020/03/10. Castillon-Mendoza, J. and Solorzano-Aranzamendi, O. (2012), Aplicación de buenas prácticas de tecnologías de información en la mejora del proceso del mantenimiento de los sistemas de información en una institución pública, (Doctoral Dissertation). Universidad Peruana de Ciencias Aplicadas. Lima, Perú. Cernauskas, D. and Tarantino, A. (2009), Operational risk management with process control and business process modeling, The Journal of Operational Risk, Vol. 4 No. 2, pp. 3. Chams-Anturi, O., P. Gomez, A., Escorcia-Caballero, J. and Soto-Ferrari, M. (2020), “Assessing organizational behavior: A case study in a colombian retail store”, Ibima Business Review, Vol. 2020, pp. 1-12. Chang, J. (2016), Business process management systems: Strategy and implementation, Taylor & Francis Group. New York. Dani, V., Freitas, C. and Thom, L. (2019), Ten years of visualization of business process models: A systematic literature review, Computer Standards & Interfaces, pp. 1–26. Escorcia-Caballero, J., Moreno-Luzon, M.D and Chams-Anturi, O. (2019), “Supply chain integration capability: An organizational routine perspective”, International Journal of Supply Chain Management, Vol. 8 No. 4, pp. 39. Havey, M. (2005), Essential business process modeling, 1st Ed., O’Reilly Media, Sebastopol, CA. Hill, J., Sinur, J., Flint, D. and Melenovsky, M. (2006), Gartner’s position on business process management, Business Issues, Gartner, Stamford. Huang, W. (2010), Business process rules management: Challenges and solutions”, (Doctoral Dissertation). Stevens Institutes of Technology. Castle Point on Hudson. Ko, R., Lee, S. and Lee, E. (2009), Business process management (BPM) standards: A survey, Business Process Management Journal, Vol. 15 No. 5, pp. 744–791. Moreno-Luzon, M.D, Escorcia-Caballero, J. and Chams-Anturi, O., The integration of the supply chain as a dynamic capability for sustainability: The case of an Innovative organic company. In: Peris-Ortiz M., Ferreira J., Merigó Lindahl J. (eds) Knowledge, Innovation and Sustainable Development in Organizations, Innovation, Technology, and Knowledge Management. Springer, Cham. 2019 Sinur, J. and Bell, T. (2003), A BPM taxonomy: Creating clarity in a confusing market, Technology, Vol. 18, pp. 9669. Smith, H. and Fingar, P. (2003), Business process management: The third wave, Tampa: Meghan-Kiffer Press, Vol.1. Sun, X. (2007), Dataflow analysis and workflow design in business process management, (Doctoral Dissertation). University of Arizona. Tucson, Arizona. Swan, B. (2007), The effects of business process management cognitive resources and user cognitive differences on outcomes of user comprehension, (Doctoral Dissertation), Virginia Tech. Blacksburg, Virginia. Van der Aalst, W. (2004a), Business process management: A personal view, Business Process Management Journal, Vol. 10 No. 2, pp. 1-13 Van der Aalst, W. (2004b), Business process management demystified: A tutorial on models, systems and standards for workflow management, Lecture Notes in Computer Science, Lectures on Concurrency and Petri Nets, Vol. 3098, pp. 1–65. Van der Aalst, W., Ter Hofstede, A. and Weske, M. (2003), Business process management: A survey, Proceedings of the International Conference on Business Process Management. Eindhoven, The Netherlands. Zhang, L., Long, Y., Chao, T., Chang, H. and Sayah, J. (2004), Adaptive integration activity management for on demand business process collaboration, Information Systems and E-Business Management, Vol. 2 No. 1, pp. 149–166. |
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CC0 1.0 Universal Atribución 4.0 Internacional (CC BY 4.0) © IEOM Society International |
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11 páginas |
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application/pdf |
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IEOM Society International |
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United States |
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Conference: International Conference on Industrial Engineering and Operations Management |
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Chams-Anturi, Odette5b7a2379d1f5ccf96b62d187fad8a210Escorcia-Caballero, Juan P.f7372a4bcfb4a0920fe3dab20acd81cbGomez, Anamaria P85431fc4f30fd80f61afca450c82a46eSoto-Ferrari, Milton5035d049d8cc79829eece6e8906eb3f52020-12-26T16:27:01Z2020-12-26T16:27:01Z2020https://hdl.handle.net/11323/7636Corporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/In recent years, companies have tried to understand their processes' functionality and response capability to the forces of the environment using information systems. This research developed an automated Business Process Management (BPM) model of the import process in a commercial company located in Colombia. First, a survey was applied to the stakeholders to ascertain the challenges presented at the company' import process. Later, a process flow was proposed based on BPM. The model results indicate a 43% reduction in the execution times of activities in the import area, a 30% decrease in default costs, and a 70% reduction in storage costs for the company.11 páginasapplication/pdfengIEOM Society InternationalUnited StatesCC0 1.0 UniversalAtribución 4.0 Internacional (CC BY 4.0)© IEOM Society Internationalhttp://creativecommons.org/publicdomain/zero/1.0/https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Conference: International Conference on Industrial Engineering and Operations Managementhttps://www.researchgate.net/publication/345914848_A_Systematic_Business_Process_Management_Application_of_an_Imports_Process_on_a_Commercial_Companyhttps://www.researchgate.net/publication/345914848_A_Systematic_Business_Process_Management_Application_of_an_Imports_Process_on_a_Commercial_CompanyBusiness process managementImports processAutomationA systematic business process management application of an imports process on a commercial companyArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/acceptedVersionProceedings of the International Conference on Industrial Engineering and Operations ManagementBizagi. (2020), Business process modeling software. Retrived from ttps://www.bizagi.com/, last accessed2020/03/10.Castillon-Mendoza, J. and Solorzano-Aranzamendi, O. (2012), Aplicación de buenas prácticas de tecnologías de información en la mejora del proceso del mantenimiento de los sistemas de información en una institución pública, (Doctoral Dissertation). Universidad Peruana de Ciencias Aplicadas. Lima, Perú.Cernauskas, D. and Tarantino, A. (2009), Operational risk management with process control and business process modeling, The Journal of Operational Risk, Vol. 4 No. 2, pp. 3.Chams-Anturi, O., P. Gomez, A., Escorcia-Caballero, J. and Soto-Ferrari, M. (2020), “Assessing organizational behavior: A case study in a colombian retail store”, Ibima Business Review, Vol. 2020, pp. 1-12.Chang, J. (2016), Business process management systems: Strategy and implementation, Taylor & Francis Group. New York.Dani, V., Freitas, C. and Thom, L. (2019), Ten years of visualization of business process models: A systematic literature review, Computer Standards & Interfaces, pp. 1–26.Escorcia-Caballero, J., Moreno-Luzon, M.D and Chams-Anturi, O. (2019), “Supply chain integration capability: An organizational routine perspective”, International Journal of Supply Chain Management, Vol. 8 No. 4, pp. 39.Havey, M. (2005), Essential business process modeling, 1st Ed., O’Reilly Media, Sebastopol, CA.Hill, J., Sinur, J., Flint, D. and Melenovsky, M. (2006), Gartner’s position on business process management, Business Issues, Gartner, Stamford.Huang, W. (2010), Business process rules management: Challenges and solutions”, (Doctoral Dissertation). Stevens Institutes of Technology. Castle Point on Hudson.Ko, R., Lee, S. and Lee, E. (2009), Business process management (BPM) standards: A survey, Business Process Management Journal, Vol. 15 No. 5, pp. 744–791.Moreno-Luzon, M.D, Escorcia-Caballero, J. and Chams-Anturi, O., The integration of the supply chain as a dynamic capability for sustainability: The case of an Innovative organic company. In: Peris-Ortiz M., Ferreira J., Merigó Lindahl J. (eds) Knowledge, Innovation and Sustainable Development in Organizations, Innovation, Technology, and Knowledge Management. Springer, Cham. 2019Sinur, J. and Bell, T. (2003), A BPM taxonomy: Creating clarity in a confusing market, Technology, Vol. 18, pp. 9669.Smith, H. and Fingar, P. (2003), Business process management: The third wave, Tampa: Meghan-Kiffer Press, Vol.1.Sun, X. (2007), Dataflow analysis and workflow design in business process management, (Doctoral Dissertation). University of Arizona. Tucson, Arizona.Swan, B. (2007), The effects of business process management cognitive resources and user cognitive differences on outcomes of user comprehension, (Doctoral Dissertation), Virginia Tech. Blacksburg, Virginia.Van der Aalst, W. (2004a), Business process management: A personal view, Business Process Management Journal, Vol. 10 No. 2, pp. 1-13Van der Aalst, W. (2004b), Business process management demystified: A tutorial on models, systems and standards for workflow management, Lecture Notes in Computer Science, Lectures on Concurrency and Petri Nets, Vol. 3098, pp. 1–65.Van der Aalst, W., Ter Hofstede, A. and Weske, M. (2003), Business process management: A survey, Proceedings of the International Conference on Business Process Management. Eindhoven, The Netherlands.Zhang, L., Long, Y., Chao, T., Chang, H. and Sayah, J. 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