An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study
The COVID 19 pandemic has affected the daily routine of all people, both in their family and work environments, globally. As a result, many companies in practically all the productive sectors of the countries have required to rethink several critical aspects of the business itself so as not to be ab...
- Autores:
-
Hernandez, Leonel
Balmaceda-Castro, Nidia
Guerra-Renard, Jiseth
Charris Muñoz, Ana María
Solano Naizzir, Lorayne
Vargas Mercado, Carlos
alcazar franco, daniel jesus
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2021
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/9491
- Acceso en línea:
- https://hdl.handle.net/11323/9491
https://doi.org/10.1007/978-3-030-90966-6_32
https://repositorio.cuc.edu.co/
- Palabra clave:
- Construction industry
Fuzzy AHP
Fuzzy analytical hierarchy process
MCMD
Multicriteria decision making
Multiple correspondence analysis
Performance evaluation
Technological conditions
Telework
TOPSIS
- Rights
- embargoedAccess
- License
- © 2022 Springer Nature Switzerland AG. Part of Springer Nature.
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dc.title.eng.fl_str_mv |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
title |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
spellingShingle |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study Construction industry Fuzzy AHP Fuzzy analytical hierarchy process MCMD Multicriteria decision making Multiple correspondence analysis Performance evaluation Technological conditions Telework TOPSIS |
title_short |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
title_full |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
title_fullStr |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
title_full_unstemmed |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
title_sort |
An integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case study |
dc.creator.fl_str_mv |
Hernandez, Leonel Balmaceda-Castro, Nidia Guerra-Renard, Jiseth Charris Muñoz, Ana María Solano Naizzir, Lorayne Vargas Mercado, Carlos alcazar franco, daniel jesus |
dc.contributor.author.spa.fl_str_mv |
Hernandez, Leonel Balmaceda-Castro, Nidia Guerra-Renard, Jiseth Charris Muñoz, Ana María Solano Naizzir, Lorayne Vargas Mercado, Carlos alcazar franco, daniel jesus |
dc.subject.proposal.eng.fl_str_mv |
Construction industry Fuzzy AHP Fuzzy analytical hierarchy process MCMD Multicriteria decision making Multiple correspondence analysis Performance evaluation Technological conditions Telework TOPSIS |
topic |
Construction industry Fuzzy AHP Fuzzy analytical hierarchy process MCMD Multicriteria decision making Multiple correspondence analysis Performance evaluation Technological conditions Telework TOPSIS |
description |
The COVID 19 pandemic has affected the daily routine of all people, both in their family and work environments, globally. As a result, many companies in practically all the productive sectors of the countries have required to rethink several critical aspects of the business itself so as not to be absorbed by the crisis, avoid as much as possible losses in financial, human, technological resources, etc., and even disappear. In these challenging times that we live in, the corporate technology platform must provide remote connection facilities to employees. Thus, Teleworking is facilitated in a safe, flexible way, which does not delay the processes and business goals. To define this technological roadmap, it is essential to review the current specialized components, the network infrastructure, and recommendations to improve and optimize existing processes. Concerning the application of integrated methodologies for evaluating Teleworker’s technological conditions during the COVID-19, some studies have been found related to health and safety conditions, growth in the implementation of this modality, and future trends in teleworking. However, the approach to technological requirements in teleworking during the COVID-19 pandemic is still limited and not sufficiently studied. To address this challenge, this paper presents an integrated framework based on the application of Fuzzy AHP, TOPSIS, and multivariate methods for the evaluation of technological conditions of teleworkers during the COVID-19 in the construction sector. The methodology’s design is based on the international guidelines and pertinent scientific literature in Telework. The results obtained evidence that the criteria “Infrastructure,” “Digital Connectivity Services,” “Applications,” and “Users” are relevant in the evaluation of technological conditions for Telework due to the few differences in their relative weights |
publishDate |
2021 |
dc.date.issued.none.fl_str_mv |
2021-07-29 |
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2022-09-05T16:01:23Z |
dc.date.available.none.fl_str_mv |
2022-07-29 2022-09-05T16:01:23Z |
dc.type.spa.fl_str_mv |
Artículo de revista |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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Hernandez-Collantes, L. et al. (2021). An Integrated Framework Based on Fuzzy AHP-TOPSIS and Multiple Correspondences Analysis (MCA) for Evaluate the Technological Conditions of the Teleworker in Times of Pandemic: A Case Study. In: , et al. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry. HCII 2021. Lecture Notes in Computer Science(), vol 13097. Springer, Cham. https://doi.org/10.1007/978-3-030-90966-6_32 |
dc.identifier.issn.spa.fl_str_mv |
0302-9743 |
dc.identifier.uri.spa.fl_str_mv |
https://hdl.handle.net/11323/9491 |
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https://doi.org/10.1007/978-3-030-90966-6_32 |
dc.identifier.doi.spa.fl_str_mv |
10.1007/978-3-030-90966-6_32 |
dc.identifier.eissn.spa.fl_str_mv |
1611-3349 |
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Corporacion Universidad de la Costa |
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REDICUC - Repositorio CUC |
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https://repositorio.cuc.edu.co/ |
identifier_str_mv |
Hernandez-Collantes, L. et al. (2021). An Integrated Framework Based on Fuzzy AHP-TOPSIS and Multiple Correspondences Analysis (MCA) for Evaluate the Technological Conditions of the Teleworker in Times of Pandemic: A Case Study. In: , et al. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry. HCII 2021. Lecture Notes in Computer Science(), vol 13097. Springer, Cham. https://doi.org/10.1007/978-3-030-90966-6_32 0302-9743 10.1007/978-3-030-90966-6_32 1611-3349 Corporacion Universidad de la Costa REDICUC - Repositorio CUC |
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https://hdl.handle.net/11323/9491 https://doi.org/10.1007/978-3-030-90966-6_32 https://repositorio.cuc.edu.co/ |
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eng |
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Lecture Notes in Computer Science |
dc.relation.references.spa.fl_str_mv |
Lopez-Leon, S., Forero, D.A., Ruiz-DIáz, P.: Recommendations for working from home during the COVID-19 pandemic (and beyond). Work (2020). https://doi.org/10.3233/WOR-203187 Riva, G., Mantovani, F., Wiederhold, B.K.: Positive technology and COVID-19. Cyberpsychol. Behav. Soc. Netw. (2020). https://doi.org/10.1089/cyber.2020.29194.gri Fana, M., Milasi, S., Napierala, J., Fernandez-Macias, E., Vazquez, I.G.: Telework, work organisation and job quality during the COVID-19 crisis: a qualitative study. In: J RC Working Papers Series on Labour, Education and Technology (2020). https://ideas.repec.org/p/ipt/laedte/202011.html. Accessed 29 June 2021 Hernandez, L., Jimenez, G., Baloco, C., Jimenez, A., Hernandez, H.: Characterization of the use of the internet of things in the institutions of higher education of the city of barranquilla and its metropolitan area. In: Stephanidis, C. (ed.) HCI 2018. CCIS, vol. 852, pp. 17–24. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-92285-0_3 Garcia-Contreras, R., Muñoz-Chavez, P., Valle-Cruz, D., Rubalcaba-Gomez, E., Becerra-Santiago, J.: Teleworking in times of COVID-19. some lessons for the public sector from the emergent implementation during the pandemic period: teleworking in times of COVID-19. In: ACM International Conference Proceeding Series, pp. 376–385 (2021). https://doi.org/10.1145/3463677.3463700 Belzunegui-Eraso, A., Erro-Garcés, A.: Teleworking in the context of the Covid-19 crisis. Sustainability 12(9), 1–18 (2020). https://doi.org/10.3390/su12093662 Lopez, M.R.: Telework decision strategy: a systematic review. Dissertation Abstracts International Section A Humanities and Social Sciences, vol. 82, no. 1-A (2021) Kawashima, T., et al.: The relationship between fever rate and telework implementation as a social distancing measure against the COVID-19 pandemic in Japan. Publ. Health (2020). https://doi.org/10.1016/j.puhe.2020.05.018 Suranti, N.M.Y.: Variations of models and learning platforms for prospective teachers during the COVID-19 pandemic period. Indones. J. Teach. Educ. (2020) Tokarchuk, O., Gabriele, R., Neglia, G.: Teleworking during the COVID-19 crisis in Italy: evidence and tentative interpretations. Sustainability 13(4), 1–12 (2021). https://doi.org/10.3390/su13042147 Hallman, D.M., Januario, L.B., Mathiassen, S.E., Heiden, M., Svensson, S., Bergstrom, G.: Working from home during the COVID-19 outbreak in Sweden: effects on 24-h time-use in office workers. BMC Publ. Health 21(1) (2021). https://doi.org/10.1186/s12889-021-10582-6 Wang, L., Alexander, C.A.: Cyber security during the COVID-19 pandemic. AIMS Electron. Electr. Eng. 5(2), 146–157 (2021). https://doi.org/10.3934/ELECTRENG.2021008 Medina-Rodríguez, C.E., Casas-Valadez, M.A., Faz-Mendoza, A., Castañeda-Miranda, R., Gamboa-Rosales, N.K., López-Robles, J.R.: The cyber security in the age of telework: a descriptive research framework through science mapping. In: 2020 International Conference on Data Analytics for Business and Industry: Way Towards a Sustainable Economy (ICDABI), pp. 1–5 (2020). https://doi.org/10.1109/ICDABI51230.2020.9325633 Hernandez, L., et al.: Optimization of a WiFi wireless network that maximizes the level of satisfaction of users and allows the use of new technological trends in higher education institutions. In: Streitz, N., Konomi, S. (eds.) HCII 2019. LNCS, vol. 11587, pp. 144–160. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-21935-2_12 Jimenez-Delgado, G., Balmaceda-Castro, N., Hernández-Palma, H., de la Hoz-Franco, E., García-Guiliany, J., Martinez-Ventura, J.: An integrated approach of multiple correspondences analysis (MCA) and fuzzy AHP method for occupational health and safety performance evaluation in the land cargo transportation. In: Duffy, V.G. (ed.) HCII 2019. LNCS, vol. 11581, pp. 433–457. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22216-1_32 Rueda, D., Balmaceda, N.: Analisis de Correspondencias Multiples aplicado a la prueba Saber Pro 2017 en el programa de matematicas de las universidades del Departamento del Atlantico (2019) Abdulgader, F.S., Eid, R., Rouyendegh, B.D.: Development of decision support model for selecting a maintenance plan using a fuzzy MCDM approach: a theoretical framework. Appl. Comput. Intell. Soft Comput. (2018) Abdullah, L., Zulkifli, N., Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: an application to human resource management. Expert Syst. Appl. 42(9), 4397–4409 (2015) Duque Porras, J., Fonseca, L.A.P.: Reward, social support and general health in Colombian teleworkers. a mixed study. In: Black, N.L., Neumann, W.P., Noy, I. (eds.) IEA 2021. LNNS, vol. 219, pp. 123–130. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-74602-5_19 Hernandez, L., Jimenez, G.: Characterization of the current conditions of the ITSA data centers according to standards of the green data centers friendly to the environment. In: Silhavy, R., Senkerik, R., Kominkova Oplatkova, Z., Prokopova, Z., Silhavy, P. (eds.) CSOC 2017. AISC, vol. 574, pp. 329–340. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-57264-2_34 |
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Hernandez, LeonelBalmaceda-Castro, NidiaGuerra-Renard, JisethCharris Muñoz, Ana MaríaSolano Naizzir, LorayneVargas Mercado, Carlosalcazar franco, daniel jesus2022-09-05T16:01:23Z2022-07-292022-09-05T16:01:23Z2021-07-29Hernandez-Collantes, L. et al. (2021). An Integrated Framework Based on Fuzzy AHP-TOPSIS and Multiple Correspondences Analysis (MCA) for Evaluate the Technological Conditions of the Teleworker in Times of Pandemic: A Case Study. In: , et al. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry. HCII 2021. Lecture Notes in Computer Science(), vol 13097. Springer, Cham. https://doi.org/10.1007/978-3-030-90966-6_320302-9743https://hdl.handle.net/11323/9491https://doi.org/10.1007/978-3-030-90966-6_3210.1007/978-3-030-90966-6_321611-3349Corporacion Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/The COVID 19 pandemic has affected the daily routine of all people, both in their family and work environments, globally. As a result, many companies in practically all the productive sectors of the countries have required to rethink several critical aspects of the business itself so as not to be absorbed by the crisis, avoid as much as possible losses in financial, human, technological resources, etc., and even disappear. In these challenging times that we live in, the corporate technology platform must provide remote connection facilities to employees. Thus, Teleworking is facilitated in a safe, flexible way, which does not delay the processes and business goals. To define this technological roadmap, it is essential to review the current specialized components, the network infrastructure, and recommendations to improve and optimize existing processes. Concerning the application of integrated methodologies for evaluating Teleworker’s technological conditions during the COVID-19, some studies have been found related to health and safety conditions, growth in the implementation of this modality, and future trends in teleworking. However, the approach to technological requirements in teleworking during the COVID-19 pandemic is still limited and not sufficiently studied. To address this challenge, this paper presents an integrated framework based on the application of Fuzzy AHP, TOPSIS, and multivariate methods for the evaluation of technological conditions of teleworkers during the COVID-19 in the construction sector. The methodology’s design is based on the international guidelines and pertinent scientific literature in Telework. The results obtained evidence that the criteria “Infrastructure,” “Digital Connectivity Services,” “Applications,” and “Users” are relevant in the evaluation of technological conditions for Telework due to the few differences in their relative weights17 páginasapplication/pdfengSpringer Verlag© 2022 Springer Nature Switzerland AG. Part of Springer Nature.Atribución 4.0 Internacional (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/embargoedAccesshttp://purl.org/coar/access_right/c_f1cfAn integrated framework based on fuzzy AHP-TOPSIS and multiple correspondences analysis (MCA) for evaluate the technological conditions of the teleworker in times of pandemic: a case studyArtículo de revistahttp://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/drafthttp://purl.org/coar/version/c_b1a7d7d4d402bccehttps://rd.springer.com/chapter/10.1007/978-3-030-90966-6_32Lecture Notes in Computer ScienceLopez-Leon, S., Forero, D.A., Ruiz-DIáz, P.: Recommendations for working from home during the COVID-19 pandemic (and beyond). Work (2020). https://doi.org/10.3233/WOR-203187Riva, G., Mantovani, F., Wiederhold, B.K.: Positive technology and COVID-19. Cyberpsychol. Behav. Soc. Netw. (2020). https://doi.org/10.1089/cyber.2020.29194.griFana, M., Milasi, S., Napierala, J., Fernandez-Macias, E., Vazquez, I.G.: Telework, work organisation and job quality during the COVID-19 crisis: a qualitative study. In: J RC Working Papers Series on Labour, Education and Technology (2020). https://ideas.repec.org/p/ipt/laedte/202011.html. Accessed 29 June 2021Hernandez, L., Jimenez, G., Baloco, C., Jimenez, A., Hernandez, H.: Characterization of the use of the internet of things in the institutions of higher education of the city of barranquilla and its metropolitan area. In: Stephanidis, C. (ed.) HCI 2018. CCIS, vol. 852, pp. 17–24. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-92285-0_3Garcia-Contreras, R., Muñoz-Chavez, P., Valle-Cruz, D., Rubalcaba-Gomez, E., Becerra-Santiago, J.: Teleworking in times of COVID-19. some lessons for the public sector from the emergent implementation during the pandemic period: teleworking in times of COVID-19. In: ACM International Conference Proceeding Series, pp. 376–385 (2021). https://doi.org/10.1145/3463677.3463700Belzunegui-Eraso, A., Erro-Garcés, A.: Teleworking in the context of the Covid-19 crisis. Sustainability 12(9), 1–18 (2020). https://doi.org/10.3390/su12093662Lopez, M.R.: Telework decision strategy: a systematic review. Dissertation Abstracts International Section A Humanities and Social Sciences, vol. 82, no. 1-A (2021)Kawashima, T., et al.: The relationship between fever rate and telework implementation as a social distancing measure against the COVID-19 pandemic in Japan. Publ. Health (2020). https://doi.org/10.1016/j.puhe.2020.05.018Suranti, N.M.Y.: Variations of models and learning platforms for prospective teachers during the COVID-19 pandemic period. Indones. J. Teach. Educ. (2020)Tokarchuk, O., Gabriele, R., Neglia, G.: Teleworking during the COVID-19 crisis in Italy: evidence and tentative interpretations. Sustainability 13(4), 1–12 (2021). https://doi.org/10.3390/su13042147Hallman, D.M., Januario, L.B., Mathiassen, S.E., Heiden, M., Svensson, S., Bergstrom, G.: Working from home during the COVID-19 outbreak in Sweden: effects on 24-h time-use in office workers. BMC Publ. Health 21(1) (2021). https://doi.org/10.1186/s12889-021-10582-6Wang, L., Alexander, C.A.: Cyber security during the COVID-19 pandemic. AIMS Electron. Electr. Eng. 5(2), 146–157 (2021). https://doi.org/10.3934/ELECTRENG.2021008Medina-Rodríguez, C.E., Casas-Valadez, M.A., Faz-Mendoza, A., Castañeda-Miranda, R., Gamboa-Rosales, N.K., López-Robles, J.R.: The cyber security in the age of telework: a descriptive research framework through science mapping. In: 2020 International Conference on Data Analytics for Business and Industry: Way Towards a Sustainable Economy (ICDABI), pp. 1–5 (2020). https://doi.org/10.1109/ICDABI51230.2020.9325633Hernandez, L., et al.: Optimization of a WiFi wireless network that maximizes the level of satisfaction of users and allows the use of new technological trends in higher education institutions. In: Streitz, N., Konomi, S. (eds.) HCII 2019. LNCS, vol. 11587, pp. 144–160. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-21935-2_12Jimenez-Delgado, G., Balmaceda-Castro, N., Hernández-Palma, H., de la Hoz-Franco, E., García-Guiliany, J., Martinez-Ventura, J.: An integrated approach of multiple correspondences analysis (MCA) and fuzzy AHP method for occupational health and safety performance evaluation in the land cargo transportation. In: Duffy, V.G. (ed.) HCII 2019. LNCS, vol. 11581, pp. 433–457. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22216-1_32Rueda, D., Balmaceda, N.: Analisis de Correspondencias Multiples aplicado a la prueba Saber Pro 2017 en el programa de matematicas de las universidades del Departamento del Atlantico (2019)Abdulgader, F.S., Eid, R., Rouyendegh, B.D.: Development of decision support model for selecting a maintenance plan using a fuzzy MCDM approach: a theoretical framework. Appl. Comput. Intell. Soft Comput. (2018)Abdullah, L., Zulkifli, N., Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: an application to human resource management. Expert Syst. Appl. 42(9), 4397–4409 (2015)Duque Porras, J., Fonseca, L.A.P.: Reward, social support and general health in Colombian teleworkers. a mixed study. In: Black, N.L., Neumann, W.P., Noy, I. (eds.) IEA 2021. LNNS, vol. 219, pp. 123–130. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-74602-5_19Hernandez, L., Jimenez, G.: Characterization of the current conditions of the ITSA data centers according to standards of the green data centers friendly to the environment. In: Silhavy, R., Senkerik, R., Kominkova Oplatkova, Z., Prokopova, Z., Silhavy, P. (eds.) CSOC 2017. AISC, vol. 574, pp. 329–340. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-57264-2_3447545913097Construction industryFuzzy AHPFuzzy analytical hierarchy processMCMDMulticriteria decision makingMultiple correspondence analysisPerformance evaluationTechnological conditionsTeleworkTOPSISPublicationORIGINALAn Integrated Framework Based on Fuzzy AHP.pdfAn Integrated Framework Based on Fuzzy AHP.pdfapplication/pdf111425https://repositorio.cuc.edu.co/bitstreams/09d43399-6319-418f-b83f-93bcabd8e66e/download2cdac3becbbbb26874d0fffb844dc422MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-83196https://repositorio.cuc.edu.co/bitstreams/16d869c9-953d-4a14-a929-a8a2871a2025/downloade30e9215131d99561d40d6b0abbe9badMD52TEXTAn Integrated Framework Based on Fuzzy AHP.pdf.txtAn Integrated Framework Based on Fuzzy AHP.pdf.txttext/plain2590https://repositorio.cuc.edu.co/bitstreams/3fec73ab-8865-4c2b-9c7d-fd5a4a6032f1/downloadc6816fcbf11034aa212fba47f14382f0MD53THUMBNAILAn Integrated Framework Based on Fuzzy AHP.pdf.jpgAn Integrated Framework Based on Fuzzy AHP.pdf.jpgimage/jpeg12869https://repositorio.cuc.edu.co/bitstreams/c6f549c4-8135-4f81-a581-422fbdc10e11/downloadcfa0992f76ac20fbfe108d9dd131ad02MD5411323/9491oai:repositorio.cuc.edu.co:11323/94912024-09-17 14:20:02.666https://creativecommons.org/licenses/by/4.0/© 2022 Springer Nature Switzerland AG. 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