Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales
Introducción— Dentro de la elicitación de requisitos los stakeholders generalmente no logran articular requisitos de interoperabilidad (RI) acordes a las necesidades del negocio, debido a que las organizaciones se enfocan en aspectos técnicos de las soluciones en lugar de realizar sistemáticamente u...
- Autores:
-
Paz Perafán, Daniel Eduardo
Pino Correa, Francisco José
Buitrón Ruiz, Sandra Lorena
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2020
- Institución:
- Corporación Universidad de la Costa
- Repositorio:
- REDICUC - Repositorio CUC
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.cuc.edu.co:11323/12307
- Palabra clave:
- organization
organizational systems
elicitation
business
interoperability
organización
sistemas organizacionales
elicitación
negocio
interoperabilidad
- Rights
- openAccess
- License
- INGE CUC - 2020
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dc.title.spa.fl_str_mv |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
dc.title.translated.eng.fl_str_mv |
Framework for elicitation of interoperability requirements in the context of organizational systems |
title |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
spellingShingle |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales organization organizational systems elicitation business interoperability organización sistemas organizacionales elicitación negocio interoperabilidad |
title_short |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
title_full |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
title_fullStr |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
title_full_unstemmed |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
title_sort |
Framework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionales |
dc.creator.fl_str_mv |
Paz Perafán, Daniel Eduardo Pino Correa, Francisco José Buitrón Ruiz, Sandra Lorena |
dc.contributor.author.spa.fl_str_mv |
Paz Perafán, Daniel Eduardo Pino Correa, Francisco José Buitrón Ruiz, Sandra Lorena |
dc.subject.eng.fl_str_mv |
organization organizational systems elicitation business interoperability |
topic |
organization organizational systems elicitation business interoperability organización sistemas organizacionales elicitación negocio interoperabilidad |
dc.subject.spa.fl_str_mv |
organización sistemas organizacionales elicitación negocio interoperabilidad |
description |
Introducción— Dentro de la elicitación de requisitos los stakeholders generalmente no logran articular requisitos de interoperabilidad (RI) acordes a las necesidades del negocio, debido a que las organizaciones se enfocan en aspectos técnicos de las soluciones en lugar de realizar sistemáticamente un análisis holístico de la interoperabilidad y su relación con aspectos del negocio. Objetivo: Describir un framework que orienta desde la perspectiva de negocio, la captura y especificación de RI que pueden presentarse entre los sistemas organizacionales que componen los procesos de una organización. Metodología— Fue utilizado el método de investigación-acción para definir y aplicar cada uno de los componentes del framework propuesto a partir de cuatro ciclos de investigación y tres ciclos de resolución de problemas en los cuales se aplicó la técnica de estudios de caso. Resultados— El marco está constituido por cuatro componentes, un conjunto de heurísticas que permiten identificar RI, un modelo que describe los atributos que constituyen la interoperabilidad a nivel de negocio, un proceso que orienta la captura de RI, y una guía para especificar los RI. Por otra parte, los RI desde la perspectiva del negocio se plantean como partida para el desarrollo de los aspectos que se deben abordar en los niveles inferiores de interoperabilidad correspondientes a procesos, servicios y datos. Conclusiones— A través de tres estudios de caso, se describe la experiencia en la aplicación de la propuesta en dos organizaciones. Los resultados iniciales muestran que el framework es útil, práctico y adecuado para abordar la elicitación de RI. |
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2020 |
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2020-04-30 00:00:00 2024-04-09T20:21:25Z |
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2020-04-30 |
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N. Daclin, D. Chen & B. Vallespir, “Developing enterprise collaboration: a methodology to implement and improve interoperability,” Enterp Inf Syst, vol. 10, no. 5, pp. 467–504, 2016. http://doi.org/10.1080/17517575.2014.932013 H. Panetto, M. Zdravkovic, R. Jardim-Goncalves, D. Romero, J. Cecil & I. Mezgár, “New perspectives for the future interoperable enterprise systems,” Comput Ind, vol. 79, pp. 47–63, 2016. https://doi.org/10.1016/j.compind.2015.08.001 BS ISO/IEC 25010, Systems and software engineering. Systems and software quality requirements and evaluation (SQuaRE), BS, British Standards Institution, UK, 2011. https://doi.org/10.3403/30215101u R. Rezaei, T. K. Chiew, S. P. Lee & Z. Shams Aliee, “Interoperability evaluation models: A systematic review,” Comput Ind, vol. 65, no. 1, pp. 1–23, Jan. 2014. http://doi.org/10.1016/j.compind.2013.09.001 K. Cenci, E. Estevez & P. R. Fillottrani, “Facilitating Data Interoperability in Science and Technology: A Case Study and a Technical Solution,” presented in 18th Annual International Conference on Digital Government Research, dg.o '17, NY, USA, Jun. 2017, pp. 407–415. https://doi.org/10.1145/3085228.3085291 BS EN ISO 11354-1, Advanced automation technologies and their applications. Requirements for establishing manufacturing enterprise process interoperability. Framework for enterprise interoperability, BS, British Standards Institution, UK, 2011. https://doi.org/10.3403/30185800U R. Motta, K. Marçal & G. Horta, “Rethinking interoperability in contemporary software systems,” presented in VI Brazilian Symposium on Computing Systems Engineering, SBESC, Bs As, Arg, 23-23 May 2017, pp. 9–15. https://doi.org/10.1109/jsos.2017.5 R. Motta, K. Marçal & G. Horta, “Characterizing Interoperability in Context-aware Software Systems,” presented in Computing Systems Engineering, SBESC, João Pessoa, BR, 1-4 Nov. 2016, pp. 203–208. https://doi.org/10.1109/sbesc.2016.039 N. Daclin, S. M. Daclin, V. Chapurlat & B. Vallespir, “Writing and verifying interoperability requirements: Application to collaborative processes,” Comput Ind, vol. 82, pp. 1–18, Oct. 2016. http://doi.org/10.1016/j.compind.2016.04.001 H. Abukwaik & D. Rombach, “Software Interoperability Analysis in Practice: A Survey,” presented in 21st International Conference on Evaluation and Assessment in Software Engineering, EASE, NY, USA, Jun. 2017, pp. 12–20. https://doi.org/10.1145/3084226.3084255 B. Kitchenham, “Procedures for performing systematic reviews,” Keele University, Keele, UK, NICTA Technical Report 0400011T.1, 2004. A. Grilo, R. Jardim-Goncalves & V. Cruz-Machado, “A framework for measuring value in business interoperability,” 2007 IEEE Int Conf Ind Eng Eng Manag, IEEE, SG, 2-4 Dec. 2007, pp. 520–524. https://doi.org/10.1109/ieem.2007.4419244 M. M. E. Alemany, F. Alarcón, F. C. Lario & R. Poler, “Conceptual Framework for the Interoperability Requirements of Collaborative Planning Process,” in Enterp Interoperability IV, K. Popplewell, J. Harding, R. Poler, R. Chalmeta (eds), LD, UK: Springer, 2010, pp. 25–34. http://doi.org/10.1007/978-1-84996-257-5_3 C. Legner & K. Wende, “Towards an excellence framework for business interoperability,” presented in 19th Bled eConference, eValues, Bled, SL, 5-7 Jun. 2006, pp. 1–16. Available: https://aisel.aisnet.org/bled2006/29 S. Blanc-Serrier, Y. Ducq & B. Vallespir, “Organisational interoperability characterisation and evaluation using enterprise modelling and graph theory,” Comput Ind, vol. 101, pp. 67–80, 2018. https://doi.org/10.1016/j.compind.2018.04.012 D. Chen, “Framework for enterprise interoperability,” in Enterprise Interoperability INTEROP-PGSO Vision, B. Archimède and B. Vallespir, ed. HOB: Wiley-ISTE, 2017, pp. 1–18. https://doi.org/10.1002/9781119407928.ch1 R. Ruggaber, “ATHENA - Advanced Technologies for Interoperability of Heterogeneous Enterprise Networks and their Applications BT - Interoperability of Enterprise Software and Applications,” in Interoperability of Enterprise Software and Applications, D. Konstantas, J. P. Bourrières, M. Léonard, N. Boudjlida, eds,. LD, UK: Springer, 2006, pp. 459–460. https://doi.org/10.1007/1-84628-152-0_45 N. A. Qureshi, C. D. Nguyen & A. Perini, “Analyzing interoperability requirements for adaptive service-based applications: A goal-oriented approach,” presented at 34 Ann Comp Soft Appl Conf Workshops, IEE, SU, KR, 19-23 July 2010, pp. 239–244. http://doi.org/10.1109/COMPSACW.2010.49 J. McKay & P. Marshall, “The dual imperatives of action research,” Inf Technol People, Vol. 14 No. 1, pp. 46–59, 2001. https://doi.org/10.1108/09593840110384771 ISO/IEC/IEEE 29148:2011, Systems and software engineering — Life cycle processes — Requirements engineering, ISO, International Organization for Standardization, Geneva, Switzerland, 2011. Avalable: https://www.iso.org/standard/45171.html M. Piattini, H. Oktaba, M. J. Orozco, C. Esquivel & F. J. Pino, Competisoft: Mejora de procesos software para pequeñas y medianas empresas y proyectos. Paracuellos de Jarama: RA-MA, 2009. R. M. Pillat, R. M. S. Santos & T. C. Oliveira, “Systematic Literature Review on BPMN-based Process Adaptation Approaches,” presented in XV Brazilian Symposium on Information Systems, SBSI; AJU, BR, May. 2019, pp. 1–8. http://dx.doi.org/10.1145/3330204.3330242 D. E. Paz, F. J. Pino & S. L. Buitron, “A model for the elicitation of organizational system interoperability requirement,” Ing Solidar, vol. 16, no. 3, pp. 1–36, 2020. https://doi.org/10.16925/2357-6014.2020.03.01 P. Runeson & M. Höst, “Guidelines for conducting and reporting case study research in software engineering,” Empir Softw Eng, vol. 14, no. 2, pp. 131–164, 2009. https://doi.org/10.1007/s10664-008-9102-8 R. K. Yin, Case study research and applications: Design and methods. TO, USA: SAGE, 2017. M. Host & P. Runeson, “Checklists for software engineering case study research,” presented in First International Symposium on Empirical Software Engineering and Measurement, ESEM, MD, ES, 20-21 Sept. 2007, pp. 479–481. https://doi.org/10.1109/ESEM.2007.46 |
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Paz Perafán, Daniel EduardoPino Correa, Francisco JoséBuitrón Ruiz, Sandra Lorena2020-04-30 00:00:002024-04-09T20:21:25Z2020-04-30 00:00:002024-04-09T20:21:25Z2020-04-300122-6517https://hdl.handle.net/11323/12307https://doi.org/10.17981/ingecuc.16.2.2020.1910.17981/ingecuc.16.2.2020.192382-4700Introducción— Dentro de la elicitación de requisitos los stakeholders generalmente no logran articular requisitos de interoperabilidad (RI) acordes a las necesidades del negocio, debido a que las organizaciones se enfocan en aspectos técnicos de las soluciones en lugar de realizar sistemáticamente un análisis holístico de la interoperabilidad y su relación con aspectos del negocio. Objetivo: Describir un framework que orienta desde la perspectiva de negocio, la captura y especificación de RI que pueden presentarse entre los sistemas organizacionales que componen los procesos de una organización. Metodología— Fue utilizado el método de investigación-acción para definir y aplicar cada uno de los componentes del framework propuesto a partir de cuatro ciclos de investigación y tres ciclos de resolución de problemas en los cuales se aplicó la técnica de estudios de caso. Resultados— El marco está constituido por cuatro componentes, un conjunto de heurísticas que permiten identificar RI, un modelo que describe los atributos que constituyen la interoperabilidad a nivel de negocio, un proceso que orienta la captura de RI, y una guía para especificar los RI. Por otra parte, los RI desde la perspectiva del negocio se plantean como partida para el desarrollo de los aspectos que se deben abordar en los niveles inferiores de interoperabilidad correspondientes a procesos, servicios y datos. Conclusiones— A través de tres estudios de caso, se describe la experiencia en la aplicación de la propuesta en dos organizaciones. Los resultados iniciales muestran que el framework es útil, práctico y adecuado para abordar la elicitación de RI.Introduction— Within requirements elicitation, stakeholders generally fail to articulate interoperability requirements (IR) according to business needs, because organizations focus on technical aspects of solutions instead of systematically conducting a holistic analysis of the interoperability and its relationship with aspects of the business. Objective: Describe a framework that guides from the business perspective, the capture and specification of IR that can occur between the systems that make up the processes of an organization. Methodology— The action research method was used to define and apply each of the components of the proposed framework based on four research cycles and three problem-solving cycles in which the case study technique was applied. Results— The framework is made up of four components, a set of heuristics to identify IR, a model that describes the attributes that constitute interoperability at the business level, a process that guides the capture of IR, and a guide to specifying IR. On the other hand, IR from a business perspective is proposed as a starting point for the development of the aspects that must be addressed at the lower levels of interoperability corresponding to processes, services and data. Conclusions— Through three case studies, the experiences in the application of the proposal in two organizations are described. Initial results show that the framework is useful, practical and appropriate for addressing IR elicitation.application/pdftext/htmlapplication/xmlspaUniversidad de la CostaINGE CUC - 2020http://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessEsta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.http://purl.org/coar/access_right/c_abf2https://revistascientificas.cuc.edu.co/ingecuc/article/view/3297organizationorganizational systemselicitationbusinessinteroperabilityorganizaciónsistemas organizacionaleselicitaciónnegociointeroperabilidadFramework para la elicitación de requisitos de interoperabilidad en el contexto de sistemas organizacionalesFramework for elicitation of interoperability requirements in the context of organizational systemsArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articleJournal articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/version/c_970fb48d4fbd8a85Inge CucN. Daclin, D. Chen & B. Vallespir, “Developing enterprise collaboration: a methodology to implement and improve interoperability,” Enterp Inf Syst, vol. 10, no. 5, pp. 467–504, 2016. http://doi.org/10.1080/17517575.2014.932013H. Panetto, M. Zdravkovic, R. Jardim-Goncalves, D. Romero, J. Cecil & I. Mezgár, “New perspectives for the future interoperable enterprise systems,” Comput Ind, vol. 79, pp. 47–63, 2016. https://doi.org/10.1016/j.compind.2015.08.001BS ISO/IEC 25010, Systems and software engineering. Systems and software quality requirements and evaluation (SQuaRE), BS, British Standards Institution, UK, 2011. https://doi.org/10.3403/30215101uR. Rezaei, T. K. Chiew, S. P. Lee & Z. Shams Aliee, “Interoperability evaluation models: A systematic review,” Comput Ind, vol. 65, no. 1, pp. 1–23, Jan. 2014. http://doi.org/10.1016/j.compind.2013.09.001 K. Cenci, E. Estevez & P. R. Fillottrani, “Facilitating Data Interoperability in Science and Technology: A Case Study and a Technical Solution,” presented in 18th Annual International Conference on Digital Government Research, dg.o '17, NY, USA, Jun. 2017, pp. 407–415. https://doi.org/10.1145/3085228.3085291 BS EN ISO 11354-1, Advanced automation technologies and their applications. Requirements for establishing manufacturing enterprise process interoperability. Framework for enterprise interoperability, BS, British Standards Institution, UK, 2011. https://doi.org/10.3403/30185800U R. Motta, K. Marçal & G. Horta, “Rethinking interoperability in contemporary software systems,” presented in VI Brazilian Symposium on Computing Systems Engineering, SBESC, Bs As, Arg, 23-23 May 2017, pp. 9–15. https://doi.org/10.1109/jsos.2017.5 R. Motta, K. Marçal & G. Horta, “Characterizing Interoperability in Context-aware Software Systems,” presented in Computing Systems Engineering, SBESC, João Pessoa, BR, 1-4 Nov. 2016, pp. 203–208. https://doi.org/10.1109/sbesc.2016.039 N. Daclin, S. M. Daclin, V. Chapurlat & B. Vallespir, “Writing and verifying interoperability requirements: Application to collaborative processes,” Comput Ind, vol. 82, pp. 1–18, Oct. 2016. http://doi.org/10.1016/j.compind.2016.04.001 H. Abukwaik & D. Rombach, “Software Interoperability Analysis in Practice: A Survey,” presented in 21st International Conference on Evaluation and Assessment in Software Engineering, EASE, NY, USA, Jun. 2017, pp. 12–20. https://doi.org/10.1145/3084226.3084255 B. Kitchenham, “Procedures for performing systematic reviews,” Keele University, Keele, UK, NICTA Technical Report 0400011T.1, 2004. A. Grilo, R. Jardim-Goncalves & V. Cruz-Machado, “A framework for measuring value in business interoperability,” 2007 IEEE Int Conf Ind Eng Eng Manag, IEEE, SG, 2-4 Dec. 2007, pp. 520–524. https://doi.org/10.1109/ieem.2007.4419244 M. M. E. Alemany, F. Alarcón, F. C. Lario & R. Poler, “Conceptual Framework for the Interoperability Requirements of Collaborative Planning Process,” in Enterp Interoperability IV, K. Popplewell, J. Harding, R. Poler, R. Chalmeta (eds), LD, UK: Springer, 2010, pp. 25–34. http://doi.org/10.1007/978-1-84996-257-5_3 C. Legner & K. Wende, “Towards an excellence framework for business interoperability,” presented in 19th Bled eConference, eValues, Bled, SL, 5-7 Jun. 2006, pp. 1–16. Available: https://aisel.aisnet.org/bled2006/29 S. Blanc-Serrier, Y. Ducq & B. Vallespir, “Organisational interoperability characterisation and evaluation using enterprise modelling and graph theory,” Comput Ind, vol. 101, pp. 67–80, 2018. https://doi.org/10.1016/j.compind.2018.04.012 D. Chen, “Framework for enterprise interoperability,” in Enterprise Interoperability INTEROP-PGSO Vision, B. Archimède and B. Vallespir, ed. HOB: Wiley-ISTE, 2017, pp. 1–18. https://doi.org/10.1002/9781119407928.ch1 R. Ruggaber, “ATHENA - Advanced Technologies for Interoperability of Heterogeneous Enterprise Networks and their Applications BT - Interoperability of Enterprise Software and Applications,” in Interoperability of Enterprise Software and Applications, D. Konstantas, J. P. Bourrières, M. Léonard, N. Boudjlida, eds,. LD, UK: Springer, 2006, pp. 459–460. https://doi.org/10.1007/1-84628-152-0_45 N. A. Qureshi, C. D. Nguyen & A. Perini, “Analyzing interoperability requirements for adaptive service-based applications: A goal-oriented approach,” presented at 34 Ann Comp Soft Appl Conf Workshops, IEE, SU, KR, 19-23 July 2010, pp. 239–244. http://doi.org/10.1109/COMPSACW.2010.49 J. McKay & P. Marshall, “The dual imperatives of action research,” Inf Technol People, Vol. 14 No. 1, pp. 46–59, 2001. https://doi.org/10.1108/09593840110384771 ISO/IEC/IEEE 29148:2011, Systems and software engineering — Life cycle processes — Requirements engineering, ISO, International Organization for Standardization, Geneva, Switzerland, 2011. Avalable: https://www.iso.org/standard/45171.html M. Piattini, H. Oktaba, M. J. Orozco, C. Esquivel & F. J. Pino, Competisoft: Mejora de procesos software para pequeñas y medianas empresas y proyectos. Paracuellos de Jarama: RA-MA, 2009. R. M. Pillat, R. M. S. Santos & T. C. Oliveira, “Systematic Literature Review on BPMN-based Process Adaptation Approaches,” presented in XV Brazilian Symposium on Information Systems, SBSI; AJU, BR, May. 2019, pp. 1–8. http://dx.doi.org/10.1145/3330204.3330242 D. E. Paz, F. J. Pino & S. L. Buitron, “A model for the elicitation of organizational system interoperability requirement,” Ing Solidar, vol. 16, no. 3, pp. 1–36, 2020. https://doi.org/10.16925/2357-6014.2020.03.01 P. Runeson & M. Höst, “Guidelines for conducting and reporting case study research in software engineering,” Empir Softw Eng, vol. 14, no. 2, pp. 131–164, 2009. https://doi.org/10.1007/s10664-008-9102-8 R. K. Yin, Case study research and applications: Design and methods. TO, USA: SAGE, 2017.M. Host & P. 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