Assessing organizational behavior: a case study in a colombian retail store

In this research, significant components of organizational behavior in an actual commercial retail store located in Colombia, were further considered and investigated. The business case was analyzed by applying a structured questionnaire in the company. It was concluded that the success of the compa...

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Autores:
Chams-Anturi, Odette
Gomez, Anamaria P
Escorcia-Caballero, Juan P.
Soto-Ferrari, Milton
Tipo de recurso:
Article of journal
Fecha de publicación:
2020
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
eng
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/7818
Acceso en línea:
https://hdl.handle.net/11323/7818
https://repositorio.cuc.edu.co/
Palabra clave:
Organizational behavior
Human behavior
Psychological factors
Rights
openAccess
License
CC0 1.0 Universal
Description
Summary:In this research, significant components of organizational behavior in an actual commercial retail store located in Colombia, were further considered and investigated. The business case was analyzed by applying a structured questionnaire in the company. It was concluded that the success of the company is influenced by factors such as motivation, job satisfaction, emotions and decision making, indicating that perception factors and attitudes need reinforcement. In addition, recommendations for the intervention of organizational behavior, as well as the perspective of reducing the negative impacts that these findings might have on the obtained results are also proposed.