An organizational behavior study to evaluate project performance

In this research, significant components of organizational behavior in a commercial company were investigated and studied. In order to perform this task, we analyzed a business case where a structured questionnaire was applied into the company. We assessed that the success of the company is influenc...

Full description

Autores:
Chams-Anturi, Odette
Gomez, Anamaria P
Escorcia-Caballero, Juan P.
Soto-Ferrari, Milton
Tipo de recurso:
Article of journal
Fecha de publicación:
2020
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
eng
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/7861
Acceso en línea:
https://hdl.handle.net/11323/7861
https://www.researchgate.net/publication/345914612_An_Organizational_Behavior_Study_to_Evaluate_Project_Performance
https://repositorio.cuc.edu.co/
Palabra clave:
Organizational behavior
Human behavior
Psychological factors
Rights
openAccess
License
CC0 1.0 Universal
id RCUC2_b65c72f0c8aaa04735dab7da6a9c932f
oai_identifier_str oai:repositorio.cuc.edu.co:11323/7861
network_acronym_str RCUC2
network_name_str REDICUC - Repositorio CUC
repository_id_str
dc.title.spa.fl_str_mv An organizational behavior study to evaluate project performance
title An organizational behavior study to evaluate project performance
spellingShingle An organizational behavior study to evaluate project performance
Organizational behavior
Human behavior
Psychological factors
title_short An organizational behavior study to evaluate project performance
title_full An organizational behavior study to evaluate project performance
title_fullStr An organizational behavior study to evaluate project performance
title_full_unstemmed An organizational behavior study to evaluate project performance
title_sort An organizational behavior study to evaluate project performance
dc.creator.fl_str_mv Chams-Anturi, Odette
Gomez, Anamaria P
Escorcia-Caballero, Juan P.
Soto-Ferrari, Milton
dc.contributor.author.spa.fl_str_mv Chams-Anturi, Odette
Gomez, Anamaria P
Escorcia-Caballero, Juan P.
Soto-Ferrari, Milton
dc.subject.spa.fl_str_mv Organizational behavior
Human behavior
Psychological factors
topic Organizational behavior
Human behavior
Psychological factors
description In this research, significant components of organizational behavior in a commercial company were investigated and studied. In order to perform this task, we analyzed a business case where a structured questionnaire was applied into the company. We assessed that the success of the company is influenced by factors such as motivation, job satisfaction, emotions and decision making, with the indication that perception factors and attitudes are in need of reinforcement. In addition, recommendations for intervention of organizational behavior are also presented, with the perspective of reducing the negative impact that these findings might have on the results obtained.
publishDate 2020
dc.date.issued.none.fl_str_mv 2020
dc.date.accessioned.none.fl_str_mv 2021-02-10T19:37:05Z
dc.date.available.none.fl_str_mv 2021-02-10T19:37:05Z
dc.type.spa.fl_str_mv Artículo de revista
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dc.identifier.uri.spa.fl_str_mv https://hdl.handle.net/11323/7861
dc.identifier.url.spa.fl_str_mv https://www.researchgate.net/publication/345914612_An_Organizational_Behavior_Study_to_Evaluate_Project_Performance
dc.identifier.instname.spa.fl_str_mv Corporación Universidad de la Costa
dc.identifier.reponame.spa.fl_str_mv REDICUC - Repositorio CUC
dc.identifier.repourl.spa.fl_str_mv https://repositorio.cuc.edu.co/
url https://hdl.handle.net/11323/7861
https://www.researchgate.net/publication/345914612_An_Organizational_Behavior_Study_to_Evaluate_Project_Performance
https://repositorio.cuc.edu.co/
identifier_str_mv Corporación Universidad de la Costa
REDICUC - Repositorio CUC
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.references.spa.fl_str_mv Ashkanasy, N., Hartel, C. and Daus, C. (2004) ‘Diversity and emotion: The new frontiers in organizational behavior research’, Journal of Management, 28(3), 307–338.
Bandura, A. (1997) Self-efficacy: The exercise of control, Freeman, New York.
Barling, J., Kelloway, E. and Iverson, R. (2003) ‘High-quality work, job satisfaction, and occupational injuries’, Journal of Applied Psychology, 88(2), 276.
Bateman, T. and Crant, J. (1999) ‘Proactive behavior: Meaning, impact, recommendations’, Business Horizons, 42(3), 63–70.
Bitner, M., Booms, B. and Mohr, L. (1994) ‘Critical service encounters: The employee’s viewpoint’, Journal of Marketing, 58(4), 95–106.
Breckler, S. (1984) ‘Empirical validation of affect, behavior, and cognition as distinct components of attitude’, Journal of Personality and Social Psychology, 47(6), 1191.
Brooke, P., Russell, D. and Price, J. (1988) ‘Discriminant validation of measures of job satisfaction, job involveAent, and organizational commitment’, Journal of Applied Psychology, 73(2), 139.
Chams-Anturi, O., Moreno-Luzon, M. D. and Escorcia-Caballero, J. P. (2019) ‘Linking organizational trust and performance through ambidexterity’, Personnel Review.
De Charms, R. (1968) Personal causation: The internal affective determinants of behavior, Academic Press, New York.
Chiavenato, I. (2009) Comportamiento 0rganizacional. La dinámica del éxito en las organizaciones, 2da. ed., Mc Graw Hill, México.
Davis, K. and Newstrom, J. (2002) Human behavior at work: Organizational behavior, 11th ed., McGraw-Hill, New York.
Descartes, R. (1989) The passions of the soul, Hackett, Indianapolis.
Fridja, N. (1993) Moods, emotion episodes and emotions, In M. Lewis y J. Haviland (eds.), Handbook of Emotions. Nueva York: Guilford Press, 381–403.
Gilovich, V., Griffin, D. and Kahnemann, D. (2002) Heuristics and biases: The psychology of intuitive judgement, Cambridge University Press, Nueva York.
Griffin, R. and Moorhead, G. (2011) Organizational behavior: Managing people and organizations, 9th ed., Nelson Education, Canada.
Heath, C. and Sitkin, S. (2001) ‘Big‐B versus Big‐O: What is organizational about organizational behavior?’, Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 22(1), 43–58.
Herzberg, F., Mausner, B. and Snyderman, B. (1959) The motivation to work, Wiley, Nueva York.
Kahneman, D. (2003) ‘Maps of bounded rationality: Psychology for behavioral economics’, American Economic Review, 93(5), 1449–1475.
Komaki, J., Coombs, T. and Schepman, S. (1996) Motivational implications of reinforcement theory, In R. Steers, L. Porter, y G. Bigley (eds.), Motivation and Work Behavior, 6th ed. Nueva York: McGraw-Hill, 87–107.
Luthans, F. (2011) Organizational behavior: An evidence-based approach, 12th ed., McGraw-Hill, New York.
March, J. (1994) A primer on decision making, The Free Press, Nueva York.
Maslow, A. (1954) Motivation and Personality, Harper & Row, Nueva York.
McClelland, D. (1961) The achieving society, Van Nostrand Reinhold, Nueva York.
McGregor, D. (1960) The human side of enterprise, McGraw-Hill, Nueva York.
Mcshane, S. (2018) Organisational behavior, 6th ed., McGraw-Hill, Irwin.
Miner, J. (2003) ‘The rated importance, scientific validity, and practical usefulness of organizational behavior theories: A quantitative review’, Academy of Management Learning & Education, 2(3), 250–268.
Moreno-Luzon, M. D., Chams-Anturi, O. and Escorcia-Caballero, J. (2018) Organizational legitimacy and stakeholder trust in the organization: A feed-forward relationship, In Díez-deCastro, E; Peris-Ortiz, M. (eds). Organizational legitimacy. Springer, Cham, 283–299.
Mullins, L. and Mclean, J. (2019) Organisational behavior in the workplace, Pearson Education Limited, New York.
Organ, D. (2018) ‘Organizational citizenship behavior: Recent trends and developments’, Annual Review of Organizational Psychology and Organizational Behavior, 80, 295–306.
Pangil, F. and Nasurdin, A. (2019) ‘Assessing the relationship between organisational commitment and knowledge sharing behavior’, Malaysian Management Journal, 13, 35–50.
Pinder, C. (2014) Work motivation in organizational behavior, 2nd ed., Psychology Press, New York.
Robbins, S. and Judge, T. (2013) Organisational behavior, 15th ed., Editorial Pearson, Boston.
Ronen, S. (1986) ‘Equity perception in multiple comparisons: A field study’, Human Relations, 39(4), 333–345.
Schneider, B. and Bowen, D. (1985) ‘Employee and customer perceptions of service in banks: Replication and extension’, Journal of Applied Psychology, 70(3), 423.
Simon, H. (1986) ‘Rationality in psychology and economics’, Journal of Business, S209–S224.
Tubbs, M. (1986) ‘Goal setting: A meta-analytic examination of the empirical evidence’, Journal of Applied Psychology, 71(3), 474.
Wagner, J. and Hollenbeck, J. (2014) Organizational behavior: Securing competitive advantage, 2nd ed., Routledge, New York & London.
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spelling Chams-Anturi, OdetteGomez, Anamaria PEscorcia-Caballero, Juan P.Soto-Ferrari, Milton2021-02-10T19:37:05Z2021-02-10T19:37:05Z2020https://hdl.handle.net/11323/7861https://www.researchgate.net/publication/345914612_An_Organizational_Behavior_Study_to_Evaluate_Project_PerformanceCorporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/In this research, significant components of organizational behavior in a commercial company were investigated and studied. In order to perform this task, we analyzed a business case where a structured questionnaire was applied into the company. We assessed that the success of the company is influenced by factors such as motivation, job satisfaction, emotions and decision making, with the indication that perception factors and attitudes are in need of reinforcement. In addition, recommendations for intervention of organizational behavior are also presented, with the perspective of reducing the negative impact that these findings might have on the results obtained.Chams-Anturi, Odette-will be generated-orcid-0000-0002-8353-7326-600Gomez, Anamaria P-will be generated-orcid-0000-0001-9578-7798-600Escorcia-Caballero, Juan P.-will be generated-orcid-0000-0001-8425-0266-600Soto-Ferrari, Milton-will be generated-orcid-0000-0002-0255-968X-60012 páginasapplication/pdfengConference: International Business Information Management AssociationCC0 1.0 Universalhttp://creativecommons.org/publicdomain/zero/1.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016https://creativecommons.org/licenses/by/4.0/https://www.researchgate.net/profile/Odette_Chams-Anturi/publication/345914612_An_Organizational_Behavior_Study_to_Evaluate_Project_Performance/links/5fb1ebbe45851518fda9c315/An-Organizational-Behavior-Study-to-Evaluate-Project-Performance.pdfOrganizational behaviorHuman behaviorPsychological factorsAn organizational behavior study to evaluate project performanceArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/acceptedVersionAshkanasy, N., Hartel, C. and Daus, C. (2004) ‘Diversity and emotion: The new frontiers in organizational behavior research’, Journal of Management, 28(3), 307–338.Bandura, A. (1997) Self-efficacy: The exercise of control, Freeman, New York.Barling, J., Kelloway, E. and Iverson, R. (2003) ‘High-quality work, job satisfaction, and occupational injuries’, Journal of Applied Psychology, 88(2), 276.Bateman, T. and Crant, J. (1999) ‘Proactive behavior: Meaning, impact, recommendations’, Business Horizons, 42(3), 63–70.Bitner, M., Booms, B. and Mohr, L. (1994) ‘Critical service encounters: The employee’s viewpoint’, Journal of Marketing, 58(4), 95–106.Breckler, S. (1984) ‘Empirical validation of affect, behavior, and cognition as distinct components of attitude’, Journal of Personality and Social Psychology, 47(6), 1191.Brooke, P., Russell, D. and Price, J. (1988) ‘Discriminant validation of measures of job satisfaction, job involveAent, and organizational commitment’, Journal of Applied Psychology, 73(2), 139.Chams-Anturi, O., Moreno-Luzon, M. D. and Escorcia-Caballero, J. P. (2019) ‘Linking organizational trust and performance through ambidexterity’, Personnel Review.De Charms, R. (1968) Personal causation: The internal affective determinants of behavior, Academic Press, New York.Chiavenato, I. (2009) Comportamiento 0rganizacional. La dinámica del éxito en las organizaciones, 2da. ed., Mc Graw Hill, México.Davis, K. and Newstrom, J. (2002) Human behavior at work: Organizational behavior, 11th ed., McGraw-Hill, New York.Descartes, R. (1989) The passions of the soul, Hackett, Indianapolis.Fridja, N. (1993) Moods, emotion episodes and emotions, In M. Lewis y J. Haviland (eds.), Handbook of Emotions. Nueva York: Guilford Press, 381–403.Gilovich, V., Griffin, D. and Kahnemann, D. (2002) Heuristics and biases: The psychology of intuitive judgement, Cambridge University Press, Nueva York.Griffin, R. and Moorhead, G. (2011) Organizational behavior: Managing people and organizations, 9th ed., Nelson Education, Canada.Heath, C. and Sitkin, S. (2001) ‘Big‐B versus Big‐O: What is organizational about organizational behavior?’, Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 22(1), 43–58.Herzberg, F., Mausner, B. and Snyderman, B. (1959) The motivation to work, Wiley, Nueva York.Kahneman, D. (2003) ‘Maps of bounded rationality: Psychology for behavioral economics’, American Economic Review, 93(5), 1449–1475.Komaki, J., Coombs, T. and Schepman, S. (1996) Motivational implications of reinforcement theory, In R. Steers, L. Porter, y G. Bigley (eds.), Motivation and Work Behavior, 6th ed. Nueva York: McGraw-Hill, 87–107.Luthans, F. (2011) Organizational behavior: An evidence-based approach, 12th ed., McGraw-Hill, New York.March, J. (1994) A primer on decision making, The Free Press, Nueva York.Maslow, A. (1954) Motivation and Personality, Harper & Row, Nueva York.McClelland, D. (1961) The achieving society, Van Nostrand Reinhold, Nueva York.McGregor, D. (1960) The human side of enterprise, McGraw-Hill, Nueva York.Mcshane, S. (2018) Organisational behavior, 6th ed., McGraw-Hill, Irwin.Miner, J. (2003) ‘The rated importance, scientific validity, and practical usefulness of organizational behavior theories: A quantitative review’, Academy of Management Learning & Education, 2(3), 250–268.Moreno-Luzon, M. D., Chams-Anturi, O. and Escorcia-Caballero, J. (2018) Organizational legitimacy and stakeholder trust in the organization: A feed-forward relationship, In Díez-deCastro, E; Peris-Ortiz, M. (eds). Organizational legitimacy. Springer, Cham, 283–299.Mullins, L. and Mclean, J. (2019) Organisational behavior in the workplace, Pearson Education Limited, New York.Organ, D. (2018) ‘Organizational citizenship behavior: Recent trends and developments’, Annual Review of Organizational Psychology and Organizational Behavior, 80, 295–306.Pangil, F. and Nasurdin, A. (2019) ‘Assessing the relationship between organisational commitment and knowledge sharing behavior’, Malaysian Management Journal, 13, 35–50.Pinder, C. (2014) Work motivation in organizational behavior, 2nd ed., Psychology Press, New York.Robbins, S. and Judge, T. (2013) Organisational behavior, 15th ed., Editorial Pearson, Boston.Ronen, S. (1986) ‘Equity perception in multiple comparisons: A field study’, Human Relations, 39(4), 333–345.Schneider, B. and Bowen, D. (1985) ‘Employee and customer perceptions of service in banks: Replication and extension’, Journal of Applied Psychology, 70(3), 423.Simon, H. (1986) ‘Rationality in psychology and economics’, Journal of Business, S209–S224.Tubbs, M. (1986) ‘Goal setting: A meta-analytic examination of the empirical evidence’, Journal of Applied Psychology, 71(3), 474.Wagner, J. and Hollenbeck, J. 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