Relación entre el bienestar docente y los sistemas de gestión de calidad

This research, framed in the line of educational quality, had as its main objective to analyze the relationship between a quality management system and the welfare of teachers. The idea arises from the perception of personal and work dissatisfaction expressed by most of the teachers in one of the sc...

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Autores:: Ríos Mendoza, Hayellis Karil
Sajona Riquett, Jeniffer

Tipo de recurso:: Trabajo de grado de pregrado

Fecha de publicación:: 2019

Institución:: Corporación Universidad de la Costa

Repositorio:: REDICUC - Repositorio CUC

Idioma:: spa

Description
Summary:	This research, framed in the line of educational quality, had as its main objective to analyze the relationship between a quality management system and the welfare of teachers. The idea arises from the perception of personal and work dissatisfaction expressed by most of the teachers in one of the schools under study, due to the stress caused by the excess of work generated by the fulfillment of all the requirements of the ISO 9001 standard. To carry out the entire research process, the theoretical and methodological bases were built and the support of the teachers from four institutions was available. The method used was mixed (quantitative and qualitative), surveys, interviews, focus groups for teachers of the institutions studied, information was organized, comparison was made and analysis of it, finding that: in institutions with SDGC Teachers feel uneasy, stressed, limited when carrying out their pedagogical planning since everything must be done as the norm indicates, they feel satisfaction in the work context, but the climate is sometimes quite heavy and tense due to the constant pressure with the fulfillment of the different tasks, are committed to their work of educating, but they are dissatisfied with the way they are treated in the institution since they generally do not take into account their opinions and impair their quality of life.

Relación entre el bienestar docente y los sistemas de gestión de calidad

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