Document management practices in SMEs: An information management capability-based approach

Purpose: This research studied the current document management (DM) practices in small and medium-sized enterprises (SMEs) of a road freight transport sector in a South American city with the aim to determine strengths and challenges for improving information management. Design/methodology/approach:...

Full description

Autores:
Macías-Jiménez, Mayra A.
Acosta Fontalvo, Luis Carlos
Jimenez Barros, Miguel Angel
Tipo de recurso:
http://purl.org/coar/resource_type/c_816b
Fecha de publicación:
2019
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
eng
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/6444
Acceso en línea:
https://hdl.handle.net/11323/6444
https://doi.org/10.1108/RMJ-10-2018-0042
https://repositorio.cuc.edu.co/
Palabra clave:
Document management
Road freight transport
Information management capabilities (IMC)
Electronic document management systems (EDMS)
Information management
Rights
openAccess
License
CC0 1.0 Universal
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oai_identifier_str oai:repositorio.cuc.edu.co:11323/6444
network_acronym_str RCUC2
network_name_str REDICUC - Repositorio CUC
repository_id_str
dc.title.spa.fl_str_mv Document management practices in SMEs: An information management capability-based approach
title Document management practices in SMEs: An information management capability-based approach
spellingShingle Document management practices in SMEs: An information management capability-based approach
Document management
Road freight transport
Information management capabilities (IMC)
Electronic document management systems (EDMS)
Information management
title_short Document management practices in SMEs: An information management capability-based approach
title_full Document management practices in SMEs: An information management capability-based approach
title_fullStr Document management practices in SMEs: An information management capability-based approach
title_full_unstemmed Document management practices in SMEs: An information management capability-based approach
title_sort Document management practices in SMEs: An information management capability-based approach
dc.creator.fl_str_mv Macías-Jiménez, Mayra A.
Acosta Fontalvo, Luis Carlos
Jimenez Barros, Miguel Angel
dc.contributor.author.spa.fl_str_mv Macías-Jiménez, Mayra A.
Acosta Fontalvo, Luis Carlos
Jimenez Barros, Miguel Angel
dc.subject.spa.fl_str_mv Document management
Road freight transport
Information management capabilities (IMC)
Electronic document management systems (EDMS)
Information management
topic Document management
Road freight transport
Information management capabilities (IMC)
Electronic document management systems (EDMS)
Information management
description Purpose: This research studied the current document management (DM) practices in small and medium-sized enterprises (SMEs) of a road freight transport sector in a South American city with the aim to determine strengths and challenges for improving information management. Design/methodology/approach: The study was conducted using a survey approach based on measuring information management capabilities (IMC) through the following main dimensions: perception about DM practices, DM policies and tools, IT usage, organizational climate, and problems related to document management. Findings: The main results from the work stated the challenges for these companies in adopting electronic document management systems (EDMS) and handling information effectively even though the business experience. Also, the study highlighted the top management commitment in terms of investments for IMC development. Nevertheless, this economic support tends to be not enough to afford the EDMS implementation. Originality/value: Regarding the importance of information in road freight transport sector, this paper explored DM practices in a field in which no previous studies related to DM had been conducted and set the basis to make decisions to improve information management performance.
publishDate 2019
dc.date.issued.none.fl_str_mv 2019-09-06
dc.date.accessioned.none.fl_str_mv 2020-06-30T22:11:19Z
dc.date.available.none.fl_str_mv 2020-06-30T22:11:19Z
dc.type.spa.fl_str_mv Pre-Publicación
dc.type.coar.spa.fl_str_mv http://purl.org/coar/resource_type/c_816b
dc.type.content.spa.fl_str_mv Text
dc.type.driver.spa.fl_str_mv info:eu-repo/semantics/preprint
dc.type.redcol.spa.fl_str_mv http://purl.org/redcol/resource_type/ARTOTR
dc.type.version.spa.fl_str_mv info:eu-repo/semantics/acceptedVersion
format http://purl.org/coar/resource_type/c_816b
status_str acceptedVersion
dc.identifier.uri.spa.fl_str_mv https://hdl.handle.net/11323/6444
dc.identifier.doi.spa.fl_str_mv https://doi.org/10.1108/RMJ-10-2018-0042
dc.identifier.instname.spa.fl_str_mv Corporación Universidad de la Costa
dc.identifier.reponame.spa.fl_str_mv REDICUC - Repositorio CUC
dc.identifier.repourl.spa.fl_str_mv https://repositorio.cuc.edu.co/
url https://hdl.handle.net/11323/6444
https://doi.org/10.1108/RMJ-10-2018-0042
https://repositorio.cuc.edu.co/
identifier_str_mv Corporación Universidad de la Costa
REDICUC - Repositorio CUC
dc.language.iso.none.fl_str_mv eng
language eng
dc.rights.spa.fl_str_mv CC0 1.0 Universal
dc.rights.uri.spa.fl_str_mv http://creativecommons.org/publicdomain/zero/1.0/
dc.rights.accessrights.spa.fl_str_mv info:eu-repo/semantics/openAccess
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rights_invalid_str_mv CC0 1.0 Universal
http://creativecommons.org/publicdomain/zero/1.0/
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.publisher.spa.fl_str_mv Universidad de la Costa
institution Corporación Universidad de la Costa
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spelling Macías-Jiménez, Mayra A.Acosta Fontalvo, Luis CarlosJimenez Barros, Miguel Angel2020-06-30T22:11:19Z2020-06-30T22:11:19Z2019-09-06https://hdl.handle.net/11323/6444https://doi.org/10.1108/RMJ-10-2018-0042Corporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/Purpose: This research studied the current document management (DM) practices in small and medium-sized enterprises (SMEs) of a road freight transport sector in a South American city with the aim to determine strengths and challenges for improving information management. Design/methodology/approach: The study was conducted using a survey approach based on measuring information management capabilities (IMC) through the following main dimensions: perception about DM practices, DM policies and tools, IT usage, organizational climate, and problems related to document management. Findings: The main results from the work stated the challenges for these companies in adopting electronic document management systems (EDMS) and handling information effectively even though the business experience. Also, the study highlighted the top management commitment in terms of investments for IMC development. Nevertheless, this economic support tends to be not enough to afford the EDMS implementation. Originality/value: Regarding the importance of information in road freight transport sector, this paper explored DM practices in a field in which no previous studies related to DM had been conducted and set the basis to make decisions to improve information management performance.Macías-Jiménez, Mayra A.-will be generated-orcid-0000-0002-2032-5529-600Acosta Fontalvo, Luis Carlos-will be generated-orcid-0000-0002-7496-2697-600Jimenez Barros, Miguel Angel-will be generated-orcid-0000-0002-8038-7297-600engUniversidad de la CostaCC0 1.0 Universalhttp://creativecommons.org/publicdomain/zero/1.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Document managementRoad freight transportInformation management capabilities (IMC)Electronic document management systems (EDMS)Information managementDocument management practices in SMEs: An information management capability-based approachPre-Publicaciónhttp://purl.org/coar/resource_type/c_816bTextinfo:eu-repo/semantics/preprinthttp://purl.org/redcol/resource_type/ARTOTRinfo:eu-repo/semantics/acceptedVersionPublicationORIGINALDocument management practices in SMEs. 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