Bibliometric analysis of innovation capabilities in the services Sector (2001-2017)

In order to cany out this study in a preliminaq phase, a bibliometric review was carried out on the innovation capacities in the services sector whch allowed to establish the state of the art and the most relevant research carried out on th~sar ea of study in the last years, th~sin qui~ya llowed to recognize that the year in which more studes have been carried out regardng th~sar ea has been the year 201 3 and that the most cited and referenced researchers are Bessant and Ackeman. In addtion, it was possible to identify that the country that more related publicatiom has had has been the USA. Together with this investigation, we performed an analysis of the most used words and most citedreserachers to know the networks of bibliographical information that are most comulted. Ths was done through the visual bibliometric analyzer VosViewer in which the networks of reserachers where the most cited are Bernede and Garrido, Perez and Suri who are evidenced as the center of the information network and the most used terms are: innovation in service, improvement, development, education and competitive advantage for the development of th~rse search.

• Autores: Gaitan, Mercedes; Viloria Silva, Amelec Jesus; Cubillos Diaz, Jenny
• Tipo de recurso: Article of journal
• Fecha de publicación: 2017
• Institución: Corporación Universidad de la Costa
• Repositorio: REDICUC - Repositorio CUC
• Idioma: eng
• OAI Identifier: oai:repositorio.cuc.edu.co:11323/1939
• Acceso en línea: https://hdl.handle.net/11323/1939; https://repositorio.cuc.edu.co/
• Palabra clave: Bibliometric review; Education innovation; Innovation capabilities; Services sector
• Rights: openAccess
• License: Atribución – No comercial – Compartir igual