Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira

Due to its geographical position and socio-natural resources, the Colombian department of La Guajira has strong potential to develop ecological and cultural tourism. The aim of this research was to analyze the tourist activity in La Guajira and to design an innovation model (MITEC) for sustainable d...

Full description

Autores:
Rodríguez Márquez, Ritssy Liney
Tipo de recurso:
Fecha de publicación:
2021
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
spa
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/9045
Acceso en línea:
https://hdl.handle.net/11323/9045
https://repositorio.cuc.edu.co/
Palabra clave:
Actividad turística
Valores ecológicos
Desarrollo local
Gobernanza
Servicios del turismo
Colombia
Tourism activity
Ecological values
Local development
Governance
Tourism services
Rights
openAccess
License
Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)
id RCUC2_4327c642a20ffb8e1570a11779666806
oai_identifier_str oai:repositorio.cuc.edu.co:11323/9045
network_acronym_str RCUC2
network_name_str REDICUC - Repositorio CUC
repository_id_str
dc.title.spa.fl_str_mv Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
title Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
spellingShingle Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
Actividad turística
Valores ecológicos
Desarrollo local
Gobernanza
Servicios del turismo
Colombia
Tourism activity
Ecological values
Local development
Governance
Tourism services
title_short Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
title_full Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
title_fullStr Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
title_full_unstemmed Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
title_sort Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la Guajira
dc.creator.fl_str_mv Rodríguez Márquez, Ritssy Liney
dc.contributor.advisor.spa.fl_str_mv Milanés Batista, Celene
dc.contributor.author.spa.fl_str_mv Rodríguez Márquez, Ritssy Liney
dc.contributor.jury.none.fl_str_mv Machado Penso, María
Rojas Cárdenas, Migdalia
Pinto Osorio, Diana
dc.subject.proposal.spa.fl_str_mv Actividad turística
Valores ecológicos
Desarrollo local
Gobernanza
Servicios del turismo
Colombia
topic Actividad turística
Valores ecológicos
Desarrollo local
Gobernanza
Servicios del turismo
Colombia
Tourism activity
Ecological values
Local development
Governance
Tourism services
dc.subject.proposal.eng.fl_str_mv Tourism activity
Ecological values
Local development
Governance
Tourism services
description Due to its geographical position and socio-natural resources, the Colombian department of La Guajira has strong potential to develop ecological and cultural tourism. The aim of this research was to analyze the tourist activity in La Guajira and to design an innovation model (MITEC) for sustainable development and management of ecological and cultural tourism. The research is projective, based on the holopractic method. Descriptive techniques were used to make a diagnosis of tourism in La Guajira. Likert surveys were designed to collect primary data during August-November 2021 period. Secondary data was obtained through a documentary review of research articles and institutional documents. In this research 74 tourism service providers, 22 residents of the area of influence of the ecological and cultural attractions, 24 tourists, eight decision-makers, and twelve experts in tourism innovation were surveyeds. Results were processed using descriptive statistics and content analysis. Elements of innovation and sustainable development of ecological-cultural tourism were measured. Finally, a synergistic innovation model was proposed. MITEC is made up of six categories and twenty-three variables validated using a Delphi panel. MITEC was developed in four phases, 16 stages. The model contains strategic guidelines to promote public participation of tourism and stakeholders in the management of destination innovation. MITEC let to promote cultural elements and ecological values of the region. This model also contributes to the achievement of the sustainable development goals for the 2030 Agenda for the department of La Guajira.
publishDate 2021
dc.date.issued.none.fl_str_mv 2021
dc.date.accessioned.none.fl_str_mv 2022-03-04T13:38:15Z
dc.date.available.none.fl_str_mv 2022-03-04T13:38:15Z
dc.type.spa.fl_str_mv Trabajo de grado - Maestría
dc.type.content.spa.fl_str_mv Text
dc.type.driver.spa.fl_str_mv info:eu-repo/semantics/masterThesis
dc.type.redcol.spa.fl_str_mv http://purl.org/redcol/resource_type/TM
dc.type.version.spa.fl_str_mv info:eu-repo/semantics/acceptedVersion
status_str acceptedVersion
dc.identifier.uri.spa.fl_str_mv https://hdl.handle.net/11323/9045
dc.identifier.instname.spa.fl_str_mv Corporación Universidad de la Costa
dc.identifier.reponame.spa.fl_str_mv REDICUC - Repositorio CUC
dc.identifier.repourl.spa.fl_str_mv https://repositorio.cuc.edu.co/
url https://hdl.handle.net/11323/9045
https://repositorio.cuc.edu.co/
identifier_str_mv Corporación Universidad de la Costa
REDICUC - Repositorio CUC
dc.language.iso.none.fl_str_mv spa
language spa
dc.relation.references.spa.fl_str_mv Abbas, Jaffar, Zhang, Q., Hussain, I., Akram, S., Afaq, A., & Shad, M. A. (2020). Sustainable innovation in small medium enterprises: The impact of knowledge management on organizational innovation through a mediation analysis by using SEM approach. Sustainability (Switzerland), 12(6). https://doi.org/10.3390/su12062407
Abbas, Jawad, & Sağsan, M. (2019). Impact of knowledge management practices on green innovation and corporate sustainable development: A structural analysis. Journal of Cleaner Production, 229, 611–620. https://doi.org/10.1016/j.jclepro.2019.05.024
Abdurahman, A. Z. A., Ali, J. K., Khedif, L. Y. B., Bohari, Z., Ahmad, J. A., & Kibat, S. A. (2016). Ecotourism Product Attributes and Tourist Attractions: UiTM Undergraduate Studies. Procedia - Social and Behavioral Sciences, 224, 360–367. https://doi.org/10.1016/j.sbspro.2016.05.388
Acerenza, M. (2006). Conceptualización origen y evolución del turismo.
Ahmad, W., Kim, W. G., Anwer, Z., & Zhuang, W. (2020). Schwartz personal values, theory of planned behavior and environmental consciousness: How tourists’ visiting intentions towards eco-friendly destinations are shaped? Journal of Business Research, 110(November 2018), 228–236. https://doi.org/10.1016/j.jbusres.2020.01.040
Alcaldia Distrital de Riohacha. (2013). Plan Sectorial de Turismo Riohacha 2013- 2022. Angola, A. C. (2019). Ordenamiento Territorial Costero y Marino de La Guajira desde la Diversidad Cultural. Revista Desenvolvimento, Fronteiras e Cidadania, 8(2), 190–210.
Astigarraga, E. (2010). El Método Delphi. Universidad de Deusto Facultad de Ciencias Económicas y Empresariales, San Sebastián (España).
Azcárate, T., Benayas, J., Nerilli, G., & Justel, A. (2019). Guía para un turismo sostenible. Retos y criterios para la evaluación del sector turístico ante la agenda 2030. 1–66.
Babii, A., & Nadeem, S. (2021). El turismo en el mundo tras la pandemia. 26 de Febrero. https://www.imf.org/es/News/Articles/2021/02/24/na022521-how-to-save-travel-andtourism-in-a-post-pandemic-world
Bachi, L., Ribeiro, S. C., Hermes, J., & Saadi, A. (2020). Cultural Ecosystem Services (CES) in landscapes with a tourist vocation: Mapping and modeling the physical landscape components that bring benefits to people in a mountain tourist destination in southeastern Brazil. Tourism Management, 77, 104017. https://doi.org/10.1016/j.tourman.2019.104017
Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management, 30(3), 1601– 1620. https://doi.org/10.1108/IJCHM-02-2017-0079
Barrera, C., & Bahamondes, R. (2012). Turismo Sostenible: Importancia en el cuidado del medio ambiente Sustainable Tourism: Importance in the care of the environment. In Interamerican Journal Of Environment And Tourism Revisión Bibliográfica/ Literature Review (Vol. 8, Issue 1).
Barrios, Á. M. (2011). Ecoturismo y Sostenibilidad: Una revisión bibliográfica. Ecoturismo y Sostenibilidad: Una Revisión Bibliográfica, 140. http://www.citur.gov.co/upload/publications/documentos/231.Ecoturismo_y_Sostenibilidad _Una_revision_bibliografica.pdf
Basile, G., Tani, M., Sciarelli, M., & Ferri, M. A. (2021). Community participation as a driver of sustainable tourism. The case of an Italian village: Marettimo Island. Sinergie, 39(1), 81– 102. https://doi.org/10.7433/s114.2021.06
Batle, J., Orfila-Sintes, F., & Moon, C. J. (2018). Environmental management best practices: Towards social innovation. International Journal of Hospitality Management, 69, 14–20. https://doi.org/10.1016/j.ijhm.2017.10.013
Benur, A. M., & Bramwell, B. (2015). Tourism product development and product diversi fication in destinations. Tourism Management, 50, 213–224. https://doi.org/10.1016/j.tourman.2015.02.005
Bertoni, M. (2008). Turismo sostenible: su interpretación y alcance operativo. Cuadernos de Geografía: Revista Colombiana de Geografía, 0(17), 155–163. https://doi.org/10.15446/rcdg.n17.10925
Bono i Gispert, O., & Anton Clavé, S. (2020). Dimensions and models of tourism governance in a tourism system: The experience of Catalonia. Journal of Destination Marketing and Management, 17. https://doi.org/10.1016/j.jdmm.2020.100465
Boons, F., Montalvo, C., Quist, J., & Wagner, M. (2013). Sustainable innovation, business models and economic performance: An overview. Journal of Cleaner Production, 45, 1–8. https://doi.org/10.1016/j.jclepro.2012.08.013
Brandão, F., Breda, Z., & Costa, C. (2019). Innovation and internationalization as development strategies for coastal tourism destinations: The role of organizational networks. Journal of Hospitality and Tourism Management, 41, 219–230. https://doi.org/10.1016/j.jhtm.2019.10.004
Brandão, M., Joia, L. A., & Cavalheiro, G. M. do C. (2020). Towards a Smart Tourism Destination Development Model: Promoting Environmental, Economic, Socio-cultural and Political Values. Tourism Planning and Development, 17(3), 237–259. https://doi.org/10.1080/21568316.2019.1597763
Broshi-Chen, O., & Mansfeld, Y. (2021). A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach. Journal of Hospitality and Tourism Management, 46, 272–283. https://doi.org/10.1016/j.jhtm.2021.01.003
Buesa, M., Heijs, J., & Baumert, T. (2002). Los factores Determinantes de lInnovación: un Análisis Econométrico Sobre las Regiones Españolas. https://www.researchgate.net/publication/28086201
Canteiro, M., Córdova-Tapia, F., & Brazeiro, A. (2018). Tourism impact assessment: A tool to evaluate the environmental impacts of touristic activities in Natural Protected Areas. Tourism Management Perspectives, 28, 220–227. https://doi.org/10.1016/j.tmp.2018.09.007
Cardoso Jiménez, C. (2006). Turismo Sostenible: una revisión conceptual aplicada. El Periplo Sustentable, 11(mayo), 5–21.
Caro, J., Luque, A., & Zayas, B. (2015). Nuevas tecnologías para la interpretación y promoción de los recursos turísticos culturales. Nuevas Tecnologías Para La Interpretación y Promoción de Los Recursos Turísticos Culturales, 13(4), 931–945. https://doi.org/10.25145/j.pasos.2015.13.063
Castillo, R. C. (2012). Desarrollo del capital humano en las organizaciones. In Red Tercer Milenio.
CC. (2020). Ley 2069 de 2020 Por medio del cual se impulsa el emprendimiento en Colombia. 42. https://dapre.presidencia.gov.co/normativa/normativa/ley 2069 del 31 de diciembre de 2020.pdf
Centro de pensamiento para el desarrollo Guajira360°. (2020). Notas informativas Guajira360°.
Chen, J.-S., Kerr, D., Chou, C. Y., & Ang, C. (2017). Business co-creation for service innovation in the hospitality and tourism industry. International Journal of Contemporary Hospitality Management, 29(6), 1522–1540. https://doi.org/10.1108/IJCHM-06-2015-0308
Chim-Miki, A. F., & Batista-Canino, R. M. (2018). Development of a tourism coopetition model: A preliminary Delphi study. Journal of Hospitality and Tourism Management, 37, 78–88. https://doi.org/10.1016/j.jhtm.2018.10.004
Citur. (2020). MinCIT - Citur | Home. https://www.citur.gov.co/#gsc.tab=0
Coban, G., & Yildiz, O. S. (2019). Developing a destination management model: Case of Cappadocia. Tourism Management Perspectives, 30, 117–128. https://doi.org/10.1016/j.tmp.2019.02.012
Colombia, G. de. (2020). Medidas tomadas para el Turismo. Acciones Contra El Coronavirus. https://coronaviruscolombia.gov.co/Covid19/acciones/acciones-de-turismo.html
Colombia, M. de salud y protección social de. (2020). Resolución 2452 del 2020.pdf.
Congreso de Colombia. (2020). Ley 2068 de 2020. https://www.mincit.gov.co/prensa/noticias/documentos-noticias/ley-2068-del-31-dediciembre-de-2020.aspx
Conpes, 3527. (2008). Política Nacional de Competitividad y Productividad.Consejo Nacional de Politica Economica y Social. Cundinamarca. Bogota, 87–135.
Custer, R. L., Scarcella, J. A., & Stewart, B. R. (1999). Electronic Journals Journal of Vocational and Technical Education the Modified Delphi Technique-A Rotational Modification.
DANE. (2020). Sistema Estadístico Nacional - SEN - La Guajira.
Danilo Santa Cruz Rodríguez, Teresa Domínguez Allende, & y Ángela María González Laucirica. (2015). El turismo cultural desde lo patrimonial para el desarrollo local sostenible. Revista Turydes: Turismo y Desarrollo. https://www.eumed.net/rev/turydes/19/patrimonio-cultural.html
Dickinson, J. E., Filimonau, V., Hibbert, J. F., Cherrett, T., Davies, N., Norgate, S., Speed, C., & Winstanley, C. (2017). Tourism communities and social ties: the role of online and offline tourist social networks in building social capital and sustainable practice. Journal of Sustainable Tourism, 25(2), 163–180. https://doi.org/10.1080/09669582.2016.1182538
Divisekera, S., & Nguyen, V. K. (2018). Determinants of innovation in tourism evidence from Australia. Tourism Management, 67, 157–167. https://doi.org/10.1016/j.tourman.2018.01.010
DNP. (2015). Documento CONPES - Política Nacional de Ciencia, Tecnología e Innovación - Borrador. 1–161.
Dyck, B., & Silvestre, B. S. (2018). Enhancing socio-ecological value creation through sustainable innovation 2.0: Moving away from maximizing financial value capture. Journal of Cleaner Production, 171, 1593–1604. https://doi.org/10.1016/j.jclepro.2017.09.209
Estêvão, R. S. G., Ferreira, F. A. F., Rosa, Á. A., Govindan, K., & Meidutė-Kavaliauskienė, I. (2019). A socio-technical approach to the assessment of sustainable tourism: Adding value with a comprehensive process-oriented framework. Journal of Cleaner Production, 236, 117487. https://doi.org/10.1016/j.jclepro.2019.06.318
Fink-hafner, D., Dagen, T., Douˇ, M., & Hafner-fink, M. (2019). Delphi Method: Strengths and Weaknesses the Delphi Method in Social Research - Epistemologi-. 16(2), 1–19.
FONTUR. (2012). Plan de Desarrollo Turístico de La Guajira.
Forradellas, R.R., Alonso, S. N., Vázquez, J. J., Fernández, M. Á. E., & Miró, N. V. (2021). Entrepreneurship, sport, sustainability and integration: A business model in the low‐season tourism sector. Social Sciences, 10(4). https://doi.org/10.3390/socsci10040117
Fredman, P., Wall-Reinius, S., & Grundén, A. (2012). The Nature of Nature in Nature-based Tourism. Scandinavian Journal of Hospitality and Tourism, 12(4), 289–309. https://doi.org/10.1080/15022250.2012.752893
Fuentes, E. (2020). Contabilidad ambiental y su contribución al desarrollo sostenible en el sector turístico de Riohacha. Revista Renovat , 5(2), 38–52.
Fuglsang, L., & Nordli, A. (2018). On service innovation as an interactive process: A case study of the engagement with innovation of a tourism service. Social Sciences, 7(12). https://doi.org/10.3390/socsci7120258
Gabaldón, D., Fernández, I., & Molina, F. X. (2012). Sistemas distrituales de innovación. Arbor, 188(753), 63–73. https://doi.org/10.3989/arbor.2012.753n1005
Gajdošík, T., Gajdošíková, Z., Maráková, V., & Flagestad, A. (2017). Destination structure revisited in view of the community and corporate model. Tourism Management Perspectives, 24, 54–63. https://doi.org/10.1016/j.tmp.2017.07.009
García-Pozo, A., Sánchez-Ollero, J. L., & Ons-Cappa, M. (2016). ECO-innovation and economic crisis: a comparative analysis of environmental good practices and labour productivity in the Spanish hotel industry. Journal of Cleaner Production, 138, 131–138. https://doi.org/10.1016/j.jclepro.2016.01.011
Gardiner, S., & Scott, N. (2018). Destination Innovation Matrix: A framework for new tourism experience and market development. Journal of Destination Marketing and Management, 10, 122–131. https://doi.org/10.1016/j.jdmm.2018.07.002
Gebreegziabher, A., Getaneh, S., & Aregu, Y. (2019). Sustaining Ethiopian heritage sites: The case of Gemate burial site in Dejen. Cogent Social Sciences, 5(1), 1603001. https://doi.org/10.1080/23311886.2019.1603001
Glen, C. A. (2015). Política de calidad turística.
Gobernación del departamento de La Guajira. (2020, December). La Guajira promueve alianzas con Fontur y Procolombia para promover el turismo. https://laguajira.gov.co/web/prensa-ypublicaciones/noticias/6592-la-guajira-promueve-alianzas-con-fontur-y-procolombia-parapromover-el-turismo.html
Gobernación del departamento de La Guajira. (2020). Plan Departamental de Desarrollo de La Guajira. 358. https://laguajira.gov.co/web/attachments/article/6157/Paln deDesarrollo_compressed.pdf
Gusman, I., Chamusca, P., Fernandes, J., & Pinto, J. (2019). Culture and tourism in Porto City Centre: Conflicts and (Im)Possible solutions. Sustainability (Switzerland), 11(20). https://doi.org/10.3390/su11205701
Hernández, H. G., Cardona, D. A., & Del Rio, J. L. (2017). Direccionamiento estratégico: Proyección de la innovación tecnológica y gestión administrativa en las pequeñas empresas. Informacion Tecnologica, 28(5), 15–22. https://doi.org/10.4067/S0718-07642017000500003
Hidalgo, Antonio Vizan, A., & Torres, M. (2008). Los factores clave de la innovación tecnológica: claves de la competitividad empresarial The drivers of technological innovación: keys of competitivity. Dirección y Organización, 36(October 2015), 5–22. http://revistadyo.es/index.php/dyo/article/view/67/67
Hjalager, A. M. (2002). Repairing innovation defectiveness in tourism. Tourism Management, 23(5), 465–474. https://doi.org/10.1016/S0261-5177(02)00013-4
Hsu, C.-C., & Sandford, B. A. (2007). The Delphi Technique: Making Sense of Consensus. Practical Assessment, Research, and Evaluation, 12, 10. https://doi.org/10.7275/pdz9-th90
Huang, C. wei. (2018). Assessing the performance of tourism supply chains by using the hybrid network data envelopment analysis model. Tourism Management, 65, 303–316. https://doi.org/10.1016/j.tourman.2017.10.013
Hurtado De Barrera, J. (2012). El proyecto de investigación Comprensión holística de la metodología y la investigación Séptima edición. www.cieasypal.com
Islam, M. W., Ruhanen, L., & Ritchie, B. W. (2018). Adaptive co-management: A novel approach to tourism destination governance? Journal of Hospitality and Tourism Management, 37, 97–106. https://doi.org/10.1016/j.jhtm.2017.10.009
Ivanova, M., Buda, D.-M., & Burrai, E. (2020). Creative and disruptive methodologies in tourism studies. Tourism Geographies, 23(1–2), 1–10. https://doi.org/10.1080/14616688.2020.1784992
Ivanova, Milka, Buda, D. M., & Burrai, E. (2020). Creative and disruptive methodologies in tourism studies. Tourism Geographies, 23(1–2), 1–10. https://doi.org/10.1080/14616688.2020.1784992
Jamal, T., & Camargo, B. A. (2018). Tourism governance and policy: Whither justice? Tourism Management Perspectives, 25, 205–208. https://doi.org/10.1016/j.tmp.2017.11.009
Juschten, M., Jiricka-Pürrer, A., Unbehaun, W., & Hössinger, R. (2019). The mountains are calling! An extended TPB model for understanding metropolitan residents’ intentions to visit nearby alpine destinations in summer. Tourism Management, 75, 293–306. https://doi.org/10.1016/j.tourman.2019.05.014
Kathuria, S., Tandon, U., Ertz, M., & Bansal, H. (2020). Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning. Technology in Society, 63. https://doi.org/10.1016/j.techsoc.2020.101438
Keeley, L., Walters, H., Pikkel, R., & Quinn, B. (2013). Ten types of innovation : the discipline of building breakthroughs. 257. https://www.wiley.com/enus/Ten+Types+of+Innovation%3A+The+Discipline+of+Building+Breakthroughs-p9781118504246
Kim, M. J., & Hall, C. M. (2019a). A hedonic motivation model in virtual reality tourism: Comparing visitors and non-visitors. International Journal of Information Management, 46(November 2018), 236–249. https://doi.org/10.1016/j.ijinfomgt.2018.11.016
Kneipp, J. M., Gomes, C. M., Bichueti, R. S., Frizzo, K., & Perlin, A. P. (2019). Sustainable innovation practices and their relationship with the performance of industrial companies. Revista de Gestão, 26(2), 94–111. https://doi.org/10.1108/rege-01-2018-0005
Kubickova, M., & Martin, D. (2020). Exploring the relationship between government and destination competitiveness: The TALC model perspective. Tourism Management, 78, 104040. https://doi.org/10.1016/j.tourman.2019.104040
Kuscer, K., Mihalic, T., & Pechlaner, H. (2017). Innovation, sustainable tourism and environments in mountain destination development: a comparative analysis of Austria, Slovenia and Switzerland. JOURNAL OF SUSTAINABLE TOURISM, 25(4), 489–504. https://doi.org/10.1080/09669582.2016.1223086
Kwiatkowski, G., Hjalager, A. M., Liburd, J., & Saabye Simonsen, P. (2020). Volunteering and collaborative governance innovation in the Wadden Sea National Park. Current Issues in Tourism, 23(8), 971–989. https://doi.org/10.1080/13683500.2019.1571022
La Sociedad Internacional de Ecoturismo (TIES). (2004). Una Guía simple sobre certificación de turismo sostenible y ecoturismo.
Laranjeira, R., & Laranjeira, I. (2017). Mafalala Walking Tour: Identity and Cultural Immersion at the Core of Maputo City. Museum International, 69(1–2), 148–155. https://doi.org/10.1111/muse.12158
Leal, M. (2017). Turismo ecológico y sostenible: perfiles y tendencias. Grupo de Investigación Interdisciplinar Grit-Ostelea, 4–7. http://www.aept.org/archivos/documentos/Informe_Turismo Ecologico.pdf
Lee, Nam, Y., Lee, S., & Son, H. (2016). Determinants of ICT innovations: A cross-country empirical study. Technological Forecasting and Social Change, 110, 71–77. https://doi.org/10.1016/j.techfore.2015.11.010
Lee, T. H., & Jan, F. H. (2019). Can community-based tourism contribute to sustainable development? Evidence from residents’ perceptions of the sustainability. Tourism Management, 70, 368–380. https://doi.org/10.1016/j.tourman.2018.09.003
Li, C., & Chen, H. (2020). Culture and nature in conserving the indigenous water system in rural China: A case study of the ancient village of Hongcun. Journal of Landscape Architecture, 15(2), 44–55. https://doi.org/10.1080/18626033.2020.1852709
Li, H., Nijkamp, P., Xie, X., & Liu, J. (2020). A new livelihood sustainability index for rural revitalization assessment-a modelling study on smart tourism specialization in China. Sustainability (Switzerland), 12(8). https://doi.org/10.3390/SU12083148
Lin, D., & Simmons, D. (2017). Structured inter-network collaboration: Public participation in tourism planning in Southern China. Tourism Management, 63, 315–328. https://doi.org/10.1016/j.tourman.2017.06.024
Liu, C. W., & Cheng, J. S. (2018). Exploring driving forces of innovation in the MSEs: The case of the sustainable B & B tourism industry. Sustainability (Switzerland), 10(11), 1–19. https://doi.org/10.3390/su10113983
López, T., Prada, J., & Pesantez, S. (2017). El patrimonio inmaterial de la humanidad como herramienta de promoción de un destino turístico. 26, 568–584.
Love, J., Selker, R., Marsman, M., Jamil, T., Dropmann, D., Verhagen, J., Ly, A., Gronau, Q. F., Šmíra, M., Epskamp, S., Morey, R. D., & Wagenmakers, E.-J. (2019). JASP: Graphical statistical software for common statistical designs. Journal of Statistical Software, 88(1). https://doi.org/10.18637/jss.v088.i02
Ly, A., Marsman, M., & Wagenmakers, E.-J. (2018). Analytic posteriors for Pearson’s correlation coefficient. Statistica Neerlandica, 72(1), 4–13. https://doi.org/10.1111/stan.12111
Maestre, D., Ramírez, E., & Romero, C. (2017). Environmental dimension of company social responsibility in the hotel sector in Riohacha (La Guajira-Colombia). In Action | (Vol. 2, Issue 1).
Martini, U., Buffa, F., & Notaro, S. (2017). Community participation, natural resource management and the creation of innovative tourism products: Evidence from Italian networks of reserves in the Alps. Sustainability (Switzerland), 9(12). https://doi.org/10.3390/su9122314
Mathew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations. Journal of Hospitality and Tourism Management, 31, 83–89. https://doi.org/10.1016/j.jhtm.2016.10.001
Matteucci, X., & Gnoth, J. (2017). Elaborating on grounded theory in tourism research. Annals of Tourism Research, 65, 49–59. https://doi.org/10.1016/j.annals.2017.05.003
Mejía, L., & Bolaño, L. (2014). La calidad de las ofertas turísticas en el departamento de la Guajira-Colombia. Dimensión Empresarial, 12(1), 139–149. https://doi.org/10.15665/rde.v12i1.76
Mendes, S., Martins, J., & Mouga, T. (2019). Ecotourism based on the observation of sea turtles – A sustainable solution for the touristic promotion of são tomé and príncipe Ecotourism based on the observation of sea turtles – A sustainable solution for the touristic promotion of são tomé and prínci. https://doi.org/10.1080/23311886.2019.1696001
Milanés, B. Celene., (2014). Método integrado para demarcar y delimitar las zonas costeras (DOMIZC): estudio del caso de Santiago de Cuba. [Tesis Doctoral, Universidad de Oriente, Santiago de Cuba]. DOI: 10.13140/RG.2.1.1800.4086. 300p.
MinCIT. (n.d.). MinCIT - Citur | Estadísticas Turismo Receptivo. Retrieved January 6, 2022, from https://www.citur.gov.co/estadisticas/df_viajeros_ciudad_destino/all/2#gsc.tab=0
MinCIT. (2012). Política de turismo de naturaleza. 28. http://www.mincit.gov.co/loader.php?lServicio=Documentos&lFuncion=verPdf&id=64380 &name=POLITICA_DE_TURISMO_DE_NATURLAEZA_final.pdf&prefijo=file
Mincomercio. (2021). Información: Perfiles Económicos Departamentales.
MINCOMERCIO. (2018). Plan Sectorial de Turismo 2018-2022.
Ministerio de Comercio Industria y Turismo. (2020). Política de turismo sostenible. Ministerio de Comercio Industria y Turismo. https://www.mincit.gov.co/minturismo/calidad-ydesarrollo-sostenible/politicas-del-sector-turismo/politica-de-turismo-sostenible/documentode-politica-politica-de-turismo-sostenib.aspx
Ministerio de Comercio Industria y Turismo, & Ministerio de Cultura. (2007). Política de turismo cultural - Identidad y desarrollo competitivo del patrimonio. Política de Turismo Cultural, 29. https://www.google.com/search?q=turismo+en+colombia+Min+Cultura&rlz=1C1CAFB_enCO760CO760&oq=turismo+en+colombia+Min+Cultura&aqs=chrome..69i57j33.9038j0j4&sourceid=chrome&ie=UTF8%0Ahttps://fontur.com.co/aym_document/aym_normatividad/2007/POLITICA_DE_TURIS
Montaño, A., & Ivanova, A. (2016). Towards a new local sustainable development model for a consolidated tourist destination: The case of Los Cabos, Mexico. International Journal of Sustainable Development and Planning, 11(2), 138–146. https://doi.org/10.2495/SDP-V11-N2-138-146
Moo Canul, M. de L., & Santander, L. C. (2014). The eco-labels: in Sustainable Tourism. El Periplo Sustentable, 26, 102–125. www.psus.uaemex.mx
Morales, M. E., Ortíz Riaga, C., & Arias Cante, M. (2016). Factores determinantes de los procesos de innovación: una mirada a la situación en Latinoamérica. Revista EAN, 72(1), 148–163.
Moreno Mendoza, H., Santana Talavera, A., & León, C. J. (2018). The Role of Stakeholder Involvement in the Governance of Tourist Museums: Evidence of Management Models in the Canary Islands. Heritage and Society, 11(3), 229–248. https://doi.org/10.1080/2159032X.2019.1693862
Morillo, M. (2010a). Turismo y producto turistico. Evolución, conceptos, componentes y clasificación. Visión Gerencial, 1, 135–158.
Mousalli, G. (2015). Métodos y Diseños de Investigación Cuantitativa. https://doi.org/10.13140/RG.2.1.2633.9446
Mukherjee, N., Hugé, J., Sutherland, W. J., Mcneill, J., Van Opstal, M., Dahdouh-Guebas, F., & Koedam, N. (2015). The Delphi technique in ecology and biological conservation: Applications and guidelines. Methods in Ecology and Evolution, 6(9), 1097–1109. https://doi.org/10.1111/2041-210X.12387
Nahuelhual, L., Carmona, A., Lozada, P., Jaramillo, A., & Aguayo, M. (2013). Mapping recreation and ecotourism as a cultural ecosystem service: An application at the local level in Southern Chile. Applied Geography, 40, 71–82. https://doi.org/10.1016/j.apgeog.2012.12.004
Ng, S. I., Chia, K. W., Ho, J. A., & Ramachandran, S. (2017a). Seeking tourism sustainability – A case study of Tioman Island, Malaysia. Tourism Management, 58, 101–107. https://doi.org/10.1016/j.tourman.2016.10.007
Nunes, S., & Cooke, P. (2021). New global tourism innovation in a post-coronavirus era. European Planning Studies, 29(1), 1–19. https://doi.org/10.1080/09654313.2020.1852534
Nunkoo, R. (2017). Governance and sustainable tourism: What is the role of trust, power and social capital? Journal of Destination Marketing and Management, 6(4), 277–285. https://doi.org/10.1016/j.jdmm.2017.10.003
Nurhayati, A., Aisah, I., & Supriatna, A. K. (2019). Model development of a synergistic sustainable marine ecotourism-A case study in Pangandaran Region, West Java Province, Indonesia. Sustainability (Switzerland), 11(12). https://doi.org/10.3390/SU11123418
Ochoa-jim, S., Leyva-osuna, B. A., & Armando, C. (2021). Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies.
OECD; Eurostat. (2005). Manual de Oslo 2005. Manual de Oslo, 55–74.
Oliveira Moreira, C., & Santos, N. (2020). Los análisis prospectivos del turismo: Construcción de escenarios mediante la técnica DELPHI. Cuadernos de Turismo, 46, 643–648.
OMT. (2005). Indicadores de desarrollo sostenible para los destinos turísticos guía práctica.
OMT. (2006). Agenda para Planificadores Locales: Turismo Sostenible y Gestión Municipal - Edición para América Latina y El Caribe. In Agenda para Planificadores Locales: Turismo Sostenible y Gestión Municipal - Edición para América Latina y El Caribe. https://doi.org/10.18111/9789284403134
OMT. (2016). El turismo y los Objetivos de Desarrollo Sostenible. World Tourism Organization (UNWTO). https://doi.org/10.18111/9789284417766
OMT. (2017, December 5). La OMT y la UNESCO: turismo y cultura para impulsar los ODS. https://www.unwto.org/es/archive/press-release/2017-12-05/la-omt-y-la-unesco-turismo-ycultura-para-impulsar-los-ods
OMT. (2020). Directrices Globales De La Omt Para Reiniciar El Turismo.
OMT. (2021). 2020: el peor año de la historia del turismo, con mil millones menos de llegadas internacionales. 2020. https://www.unwto.org/es/news/2020-el-peor-ano-de-la-historia-delturismo-con-mil-millones-menos-de-llegadas-internacionales
Orenstein, D. E., & Shach-Pinsley, D. (2017). A Comparative Framework for Assessing Sustainability Initiatives at the Regional Scale. World Development, 98, 245–256. https://doi.org/10.1016/j.worlddev.2017.04.030
Osorio, M. (2006). La planificación turística. Enfoques y modelos. 291–314.
P Putri, I. A. S. L. (2020). Challenges in initiating Tarsius fuscus’ creative ecotourism at Bantimurung Bulusaraung National Park. IOP Conference Series: Earth and Environmental Science, 533(1). https://doi.org/10.1088/1755-1315/533/1/012005
Partanen, M., & Sarkki, S. (2021). Social innovations and sustainability of tourism: Insights from public sector in Kemi, Finland. Tourist Studies, 21(4), 550–571. https://doi.org/10.1177/14687976211040246
Patluang, K. (2017). Network Mining for Marketing Innovation: Evidence from Tourism Community Enterprises. Polish Journal of Management Studies, 16(2), 210–220. https://doi.org/10.17512/pjms.2017.16.2.18
Pérez, R. M. I., & Villa, C. C. (2018). Teoría General del Turismo: un enfoque global y nacional. ICECS 2017 - 24th IEEE International Conference on Electronics, Circuits and Systems, 2018-Janua, 364–367.
Perillo, G. M. E., Botero, C. M., Milanes, C. B., Elliff, C. I., Cervantes, O., Zielinski, S., Bombana, B., & Glavovic, B. C. (2021). Integrated coastal zone management in the context of COVID-19. Ocean and Coastal Management, 210. https://doi.org/10.1016/j.ocecoaman.2021.105687
Peroff, D. M., Deason, G. G., Seekamp, E., & Iyengar, J. (2017). Integrating frameworks for evaluating tourism partnerships: An exploration of success within the life cycle of a collaborative ecotourism development effort. Journal of Outdoor Recreation and Tourism, 17, 100–111. https://doi.org/10.1016/j.jort.2016.10.001
Pike, S. (2016). Destination Marketing Essentials (Issue July).
Pike, S., & Mason, R. (2011). Destination competitiveness through the lens of brand positioning: The case of Australia’s Sunshine Coast. Current Issues in Tourism, 14(2), 169–182. https://doi.org/10.1080/13683501003797523
Piotrowski, P. (2008). Czym jest metoda Delphi? Zalety i ograniczenia What is the Delphi method? Strengths and shortcomings. 5–16.
Pirlone, F., & Spadaro, I. (2017). Sustainable tourism action plan in the mediterranean coastal areas. International Journal of Sustainable Development and Planning, 12(6), 995–1005. https://doi.org/10.2495/SDP-V12-N6-995-1005
Productiva, C. (2021). Buenas Prácticas en sostenibilidad para turismo de naturaleza Agencias de Viajes. https://es.slideshare.net/Prof.AntonioCanchola/agencias-de-viajesclasificacin?next_slideshow=1
Quezada-Sarmiento, P. A., Macas-Romero, J. del C., Roman, C., & Martin, J. C. (2018). A body of knowledge representation model of ecotourism products in southeastern Ecuador. Heliyon, 4(12), e01063. https://doi.org/10.1016/j.heliyon.2018.e01063
Ramirez, M. (2019). La Guajira y el pueblo wayuu en el censo 2018. Tüü Pütchika. https://www.tuuputchika.com/2019/08/22/la-guajira-y-el-pueblo-wayuu-en-el-censo-2018/
Ratten, V., & Braga, V. (2019). Tourism innovation. In Journal of Hospitality and Tourism Management (Vol. 41, pp. 171–174). Elsevier Ltd. https://doi.org/10.1016/j.jhtm.2019.10.002
Robinson, R. N. S., & Getz, D. (2014). Profiling potential food tourists: An Australian study. British Food Journal, 116(4), 690–706. https://doi.org/10.1108/BFJ-02-2012-0030
Rodríguez, R. M. A. S., Pulido-Fernández, J. I., & Herrera, I. M. R. (2017). The tourism product in Magic Towns of Mexico. A critical analysis of its components | El producto turístico en los Pueblos Mágicos de México. Un análisis crítico de sus componentes. Revista de Estudios Regionales, 108, 125–163.
Ruan, W., Li, Y., Zhang, S., & Liu, C. H. (2019). Evaluation and drive mechanism of tourism ecological security based on the DPSIR-DEA model. Tourism Management, 75(May), 609–625. https://doi.org/10.1016/j.tourman.2019.06.021
Santos, M.C., Ferreira, A., Costa, C., & Santos, J. A. C. (2020). A model for the development of innovative tourism products: From service to transformation. Sustainability (Switzerland), 12(11). https://doi.org/10.3390/su12114362
Schumacher, J., Schernewski, G., Karnauskaitė, D., Kataržytė, M., Pakleppa, S., Pape, K., Schönwald, S., & Völzke, M. (2020). Measuring and comparing the sustainability of coastal tourism destinations in Germany, Lithuania, and Indonesia. Environment, Development and Sustainability, 22(3), 2451–2475. https://doi.org/10.1007/s10668-018-00301-4
Shafiee, S., Rajabzadeh Ghatari, A., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287–300. https://doi.org/10.1016/j.tmp.2019.06.002
Shafieisabet, N., & Haratifard, S. (2020). The empowerment of local tourism stakeholders and their perceived environmental effects for participation in sustainable development of tourism. Journal of Hospitality and Tourism Management, 45, 486–498. https://doi.org/10.1016/j.jhtm.2020.10.007
Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020). Exploring the influence of knowledge management process on corporate sustainable performance through green innovation. Journal of Knowledge Management, 24(9), 2079–2106. https://doi.org/10.1108/JKM-11-2019-0624
Shie, Y. J. (2020). Indigenous legacy for building resilience: A case study of Taiwanese mountain river ecotourism. Tourism Management Perspectives, 33, 100612. https://doi.org/10.1016/j.tmp.2019.100612
Sigalat-Signes, E., Calvo-Palomares, R., Roig-Merino, B., & García-Adán, I. (2020). Transition towards a tourist innovation model: The smart tourism destination: Reality or territorial marketing? Journal of Innovation and Knowledge, 5(2), 96–104. https://doi.org/10.1016/j.jik.2019.06.002
Souto, J. E. (2015). Business model innovation and business concept innovation as the context of incremental innovation and radical innovation. Tourism Management, 51, 142–155. https://doi.org/10.1016/j.tourman.2015.05.017
Sthapit, E., & Jiménez-Barreto, J. (2018). Exploring tourists’ memorable hospitality experiences: An Airbnb perspective. Tourism Management Perspectives, 28, 83–92. https://doi.org/10.1016/J.TMP.2018.08.006 Sundbo, J., & Gallouj, F. (2000). Innovation as a loosely coupled system in services. International Journal of Services, Technology and Management, 1(1), 15–36. https://doi.org/10.1504/IJSTM.2000.001565
Sundbo, J., Orfila-Sintes, F., & Sørensen, F. (2007). The innovative behaviour of tourism firmsComparative studies of Denmark and Spain. Research Policy, 36(1), 88–106. https://doi.org/10.1016/j.respol.2006.08.004
Talancón, H. P. (2006). La matriz FODA: una alternativa para realizar diagnósticos y determinar estrategias de intervención en las organizaciones productivas y sociales.
Tang, Z., Liu, L., Li, X., Shi, C., Zhang, N., Zhu, Z., & Bi, J. (2019). Evaluation on the ecoinnovation level of the tourism industry in Heilongjiang province, China: From the perspective of dynamic evolution and spatial difference. International Journal of Sustainable Development and Planning, 14(3), 202–215. https://doi.org/10.2495/SDP-V14- N3-202-215
Tsaur, S. H., Lin, Y. C., & Lin, J. H. (2006). Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism. Tourism Management, 27(4), 640–653. https://doi.org/10.1016/j.tourman.2005.02.006
Ustate, M., Angulo, F., Figueroa, L., & Rodriguez, R. (2018). Catálogo productos turísticos del sur de La Guajira. Ediluz.
Velázquez-Castro, J. A., & Vargas-Martínez, E. E. (2015). De la innovación a la ecoinnovación. Gestión de servicios en empresas hoteleras. Revista Venezolana de Gerencia, 20(70). https://doi.org/10.31876/revista.v20i70.19997
von Bergner, N. M., & Lohmann, M. (2014). Future Challenges for Global Tourism: A Delphi Survey. Journal of Travel Research, 53(4), 420–432. https://doi.org/10.1177/0047287513506292
Wagenmakers, E.-J., Love, J., Marsman, M., Jamil, T., Ly, A., Verhagen, J., Selker, R., Gronau, Q. F., Dropmann, D., Boutin, B., Rouder, J. N., & Morey, R. D. (2018). Bayesian inference for psychology. Part II: Example applications with JASP. Psychonomic Bulletin and Review, 25(1), 58–76. https://doi.org/10.3758/s13423-017-1323-7
Wan, Y. K. P., & Li, X. (2013). Sustainability of Tourism Development in Macao, China. International Journal of Tourism Research, 15(1), 52–65. https://doi.org/10.1002/JTR.873
Wang, Y., & Yang, Y. (2021). Analyzing the green innovation practices based on sustainability performance indicators: a Chinese manufacturing industry case. Environmental Science and Pollution Research, 28(1), 1181–1203. https://doi.org/10.1007/s11356-020-10531-7
Wei, C., Dai, S., Xu, H., & Wang, H. (2020). Cultural worldview and cultural experience in natural tourism sites. Journal of Hospitality and Tourism Management, 43, 241–249. https://doi.org/10.1016/j.jhtm.2020.04.011
Xie, L., Guan, X., Lin, X., & Huan, T. C. (2020). Triad collaboration of hotel employers, employees and customers for service innovation in a changing world. Journal of Hospitality and Tourism Management, 44, 10–18. https://doi.org/10.1016/j.jhtm.2020.03.008
Zach, F. J., & Hill, T. L. (2017a). Network, knowledge and relationship impacts on innovation in tourism destinations. Tourism Management, 62, 196–207. https://doi.org/10.1016/j.tourman.2017.04.001
Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management, 8(June 2017), 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004
Zielinski, S., Jeong, Y., & Milanés, C. B. (2020). Factors that influence community-based tourism (CBT) in developing and developed countries. Tourism Geographies. https://doi.org/10.1080/14616688.2020.1786156
Zielinski, Seweryn, Jeong, Y., Kim, S. Il, & Milanés, C. B. (2020). Why community-based tourism and rural tourism in developing and developed nations are treated differently? A review. Sustainability (Switzerland), 12(15), 5–18. https://doi.org/10.3390/su12155938
dc.rights.spa.fl_str_mv Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)
dc.rights.uri.spa.fl_str_mv https://creativecommons.org/licenses/by-nc-sa/4.0/
dc.rights.accessrights.spa.fl_str_mv info:eu-repo/semantics/openAccess
dc.rights.coar.spa.fl_str_mv http://purl.org/coar/access_right/c_abf2
rights_invalid_str_mv Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)
https://creativecommons.org/licenses/by-nc-sa/4.0/
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.extent.spa.fl_str_mv 182 páginas
dc.format.mimetype.spa.fl_str_mv application/pdf
dc.coverage.city.none.fl_str_mv La Guajira
dc.publisher.spa.fl_str_mv Corporación Universidad de la Costa
dc.publisher.department.spa.fl_str_mv Departamento Civil y Ambiental
dc.publisher.place.spa.fl_str_mv Barranquilla, Colombia
dc.publisher.program.spa.fl_str_mv Maestría de Investigación en Desarrollo Sostenible MIDES
institution Corporación Universidad de la Costa
bitstream.url.fl_str_mv https://repositorio.cuc.edu.co/bitstreams/05e6af9e-c64f-474e-9a55-c5864dfb4b09/download
https://repositorio.cuc.edu.co/bitstreams/97b1a9f4-da48-4042-be33-20c19d3f419a/download
https://repositorio.cuc.edu.co/bitstreams/58352460-8e5b-4019-956d-05a2ddda0889/download
https://repositorio.cuc.edu.co/bitstreams/52d4a87c-f9f9-4e94-a637-4ea5a6f99646/download
bitstream.checksum.fl_str_mv 4d635a7cd052e5dba2464e5f079a75a6
e30e9215131d99561d40d6b0abbe9bad
1b58d18e22e388b7a133d53f0c410693
50e5189b0249d6dc4e828e29c0b61902
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
repository.name.fl_str_mv Repositorio de la Universidad de la Costa CUC
repository.mail.fl_str_mv repdigital@cuc.edu.co
_version_ 1811760752965451776
spelling Milanés Batista, CeleneRodríguez Márquez, Ritssy LineyMachado Penso, MaríaRojas Cárdenas, MigdaliaPinto Osorio, Diana2022-03-04T13:38:15Z2022-03-04T13:38:15Z2021https://hdl.handle.net/11323/9045Corporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/Due to its geographical position and socio-natural resources, the Colombian department of La Guajira has strong potential to develop ecological and cultural tourism. The aim of this research was to analyze the tourist activity in La Guajira and to design an innovation model (MITEC) for sustainable development and management of ecological and cultural tourism. The research is projective, based on the holopractic method. Descriptive techniques were used to make a diagnosis of tourism in La Guajira. Likert surveys were designed to collect primary data during August-November 2021 period. Secondary data was obtained through a documentary review of research articles and institutional documents. In this research 74 tourism service providers, 22 residents of the area of influence of the ecological and cultural attractions, 24 tourists, eight decision-makers, and twelve experts in tourism innovation were surveyeds. Results were processed using descriptive statistics and content analysis. Elements of innovation and sustainable development of ecological-cultural tourism were measured. Finally, a synergistic innovation model was proposed. MITEC is made up of six categories and twenty-three variables validated using a Delphi panel. MITEC was developed in four phases, 16 stages. The model contains strategic guidelines to promote public participation of tourism and stakeholders in the management of destination innovation. MITEC let to promote cultural elements and ecological values of the region. This model also contributes to the achievement of the sustainable development goals for the 2030 Agenda for the department of La Guajira.El departamento colombiano La Guajira, por su posición geográfica y recursos socio-naturales, tiene potencialidades para desarrollar el turismo ecológico y cultural. Esta investigación tuvo como objetivos analizar la actividad turística en La Guajira y proponer un modelo de innovación (MITEC) que favorezca el desarrollo sostenible y la adecuada gestión del turismo ecológico y cultural. La investigación es de tipo proyectiva, sustentada en el método holopráxico. En su desarrollo se emplearon técnicas descriptivas para realizar un diagnóstico del turismo en La Guajira. Se diseñaron encuestas Likert para recolectar datos primarios durante el periodo agostonoviembre de 2021. Los datos secundarios se obtuvieron mediante extracción documental de artículos de investigación y documentos institucionales. Se encuestaron 74 proveedores de servicios al turismo, 22 residentes de la zona de influencia de los atractivos ecológicos y culturales, 24 turistas, ocho tomadores de decisiones y doce expertos en innovación turística. Los resultados se procesaron usando estadística descriptiva y análisis de contenido, midiendo los elementos de innovación y desarrollo sostenible del turismo ecológico-cultural. Finalmente, se propone un modelo de innovación sinérgico, compuesto por seis categorías y veintitrés variables validadas mediante panel Delphi. MITEC fue desarrollado en cuatro fases y 16 etapas, y contiene lineamientos estratégicos para promover la participación de los actores del turismo en la gestión de la innovación del destino y la promoción de los elementos culturales y valores ecológicos de la región. MITEC contribuye en el logro de los objetivos de desarrollo sostenible de la Agenda 2030 para el departamento de La Guajira.Lista de tablas y figuras 11 Introducción 16 Objetivos de la investigación 24 Objetivo general 24 Objetivos específicos 24 Capítulo I. Marco Teórico y Estado del Arte de la Innovación en el Contexto del Turismo Ecológico y Cultural 26 Innovación 27 Tipos de Innovación 28 Factores de innovación 31 Turismo 36 Tipos de turismo 37 Atractivos y productos turísticos 43 Sostenibilidad turística en el modelo colombiano 43 Actividad turística y los ODS 45 Estado del arte de la innovación dentro de la actividad turística sostenible 46 Capítulo II: Materiales y Métodos de Investigación 50 Marco metodológico 51 Estructura metodológica de la investigación 51 Instrumentos de recolección de datos 56 Análisis DOFA 56 Encuesta tipo Likert sostenibilidad de los atractivos ecológicos y culturales 56 Encuesta tipo Likert innovación en la ATEC 58 Revisión sistemática 59 Cuestionario de Panel Delphi 61 Definición de la población 62 Muestra poblacional para gerentes de agencias de viajes 65 Muestra poblacional para turistas, funcionarios gubernamentales y comunidad local 67 Análisis de los resultados 68 Área de estudio 68 Capítulo III. Resultados y Discusión con Respecto a los Objetivos Específicos. 71 Situación del turismo ecológico y cultural en La Guajira 72 Estado de la sostenibilidad de los principales atractivos en la ATEC de La Guajira 74 Factores y tipos de innovación en la actividad turística 84 Sistema de categorías y variables efectivas para la gestión sostenible del turismo ecológico y cultural del departamento de La Guajira 92 Capítulo IV. Modelo de Innovación para la Gestión de un Turismo Ecológico Cultural en el Departamento de La Guajira 98 Categorías, variables y resultados de Panel Delphi para el diseño del MITEC 99 Propuesta del MITEC para La Guajira 103 Ventajas y desventajas del modelo de innovación para la gestión turística sostenible diseñado para el departamento La Guajira 117 Conclusiones 119 Recomendaciones 122 Referencias 124 Anexos 148Magíster en Investigación en Desarrollo Sostenible MIDESInvestigación cuantitativa y cualitativaMaestría182 páginasapplication/pdfspaCorporación Universidad de la CostaDepartamento Civil y AmbientalBarranquilla, ColombiaMaestría de Investigación en Desarrollo Sostenible MIDESAtribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)https://creativecommons.org/licenses/by-nc-sa/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Modelo de innovación para la gestión del turismo ecológico y cultural sostenible en el departamento la GuajiraTrabajo de grado - MaestríaTextinfo:eu-repo/semantics/masterThesishttp://purl.org/redcol/resource_type/TMinfo:eu-repo/semantics/acceptedVersionLa GuajiraAbbas, Jaffar, Zhang, Q., Hussain, I., Akram, S., Afaq, A., & Shad, M. A. (2020). Sustainable innovation in small medium enterprises: The impact of knowledge management on organizational innovation through a mediation analysis by using SEM approach. Sustainability (Switzerland), 12(6). https://doi.org/10.3390/su12062407Abbas, Jawad, & Sağsan, M. (2019). Impact of knowledge management practices on green innovation and corporate sustainable development: A structural analysis. Journal of Cleaner Production, 229, 611–620. https://doi.org/10.1016/j.jclepro.2019.05.024Abdurahman, A. Z. A., Ali, J. K., Khedif, L. Y. B., Bohari, Z., Ahmad, J. A., & Kibat, S. A. (2016). Ecotourism Product Attributes and Tourist Attractions: UiTM Undergraduate Studies. Procedia - Social and Behavioral Sciences, 224, 360–367. https://doi.org/10.1016/j.sbspro.2016.05.388Acerenza, M. (2006). Conceptualización origen y evolución del turismo.Ahmad, W., Kim, W. G., Anwer, Z., & Zhuang, W. (2020). Schwartz personal values, theory of planned behavior and environmental consciousness: How tourists’ visiting intentions towards eco-friendly destinations are shaped? Journal of Business Research, 110(November 2018), 228–236. https://doi.org/10.1016/j.jbusres.2020.01.040Alcaldia Distrital de Riohacha. (2013). Plan Sectorial de Turismo Riohacha 2013- 2022. Angola, A. C. (2019). Ordenamiento Territorial Costero y Marino de La Guajira desde la Diversidad Cultural. Revista Desenvolvimento, Fronteiras e Cidadania, 8(2), 190–210.Astigarraga, E. (2010). El Método Delphi. Universidad de Deusto Facultad de Ciencias Económicas y Empresariales, San Sebastián (España).Azcárate, T., Benayas, J., Nerilli, G., & Justel, A. (2019). Guía para un turismo sostenible. Retos y criterios para la evaluación del sector turístico ante la agenda 2030. 1–66.Babii, A., & Nadeem, S. (2021). El turismo en el mundo tras la pandemia. 26 de Febrero. https://www.imf.org/es/News/Articles/2021/02/24/na022521-how-to-save-travel-andtourism-in-a-post-pandemic-worldBachi, L., Ribeiro, S. C., Hermes, J., & Saadi, A. (2020). Cultural Ecosystem Services (CES) in landscapes with a tourist vocation: Mapping and modeling the physical landscape components that bring benefits to people in a mountain tourist destination in southeastern Brazil. Tourism Management, 77, 104017. https://doi.org/10.1016/j.tourman.2019.104017Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management, 30(3), 1601– 1620. https://doi.org/10.1108/IJCHM-02-2017-0079Barrera, C., & Bahamondes, R. (2012). Turismo Sostenible: Importancia en el cuidado del medio ambiente Sustainable Tourism: Importance in the care of the environment. In Interamerican Journal Of Environment And Tourism Revisión Bibliográfica/ Literature Review (Vol. 8, Issue 1).Barrios, Á. M. (2011). Ecoturismo y Sostenibilidad: Una revisión bibliográfica. Ecoturismo y Sostenibilidad: Una Revisión Bibliográfica, 140. http://www.citur.gov.co/upload/publications/documentos/231.Ecoturismo_y_Sostenibilidad _Una_revision_bibliografica.pdfBasile, G., Tani, M., Sciarelli, M., & Ferri, M. A. (2021). Community participation as a driver of sustainable tourism. The case of an Italian village: Marettimo Island. Sinergie, 39(1), 81– 102. https://doi.org/10.7433/s114.2021.06Batle, J., Orfila-Sintes, F., & Moon, C. J. (2018). Environmental management best practices: Towards social innovation. International Journal of Hospitality Management, 69, 14–20. https://doi.org/10.1016/j.ijhm.2017.10.013Benur, A. M., & Bramwell, B. (2015). Tourism product development and product diversi fication in destinations. Tourism Management, 50, 213–224. https://doi.org/10.1016/j.tourman.2015.02.005Bertoni, M. (2008). Turismo sostenible: su interpretación y alcance operativo. Cuadernos de Geografía: Revista Colombiana de Geografía, 0(17), 155–163. https://doi.org/10.15446/rcdg.n17.10925Bono i Gispert, O., & Anton Clavé, S. (2020). Dimensions and models of tourism governance in a tourism system: The experience of Catalonia. Journal of Destination Marketing and Management, 17. https://doi.org/10.1016/j.jdmm.2020.100465Boons, F., Montalvo, C., Quist, J., & Wagner, M. (2013). Sustainable innovation, business models and economic performance: An overview. Journal of Cleaner Production, 45, 1–8. https://doi.org/10.1016/j.jclepro.2012.08.013Brandão, F., Breda, Z., & Costa, C. (2019). Innovation and internationalization as development strategies for coastal tourism destinations: The role of organizational networks. Journal of Hospitality and Tourism Management, 41, 219–230. https://doi.org/10.1016/j.jhtm.2019.10.004Brandão, M., Joia, L. A., & Cavalheiro, G. M. do C. (2020). Towards a Smart Tourism Destination Development Model: Promoting Environmental, Economic, Socio-cultural and Political Values. Tourism Planning and Development, 17(3), 237–259. https://doi.org/10.1080/21568316.2019.1597763Broshi-Chen, O., & Mansfeld, Y. (2021). A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach. Journal of Hospitality and Tourism Management, 46, 272–283. https://doi.org/10.1016/j.jhtm.2021.01.003Buesa, M., Heijs, J., & Baumert, T. (2002). Los factores Determinantes de lInnovación: un Análisis Econométrico Sobre las Regiones Españolas. https://www.researchgate.net/publication/28086201Canteiro, M., Córdova-Tapia, F., & Brazeiro, A. (2018). Tourism impact assessment: A tool to evaluate the environmental impacts of touristic activities in Natural Protected Areas. Tourism Management Perspectives, 28, 220–227. https://doi.org/10.1016/j.tmp.2018.09.007Cardoso Jiménez, C. (2006). Turismo Sostenible: una revisión conceptual aplicada. El Periplo Sustentable, 11(mayo), 5–21.Caro, J., Luque, A., & Zayas, B. (2015). Nuevas tecnologías para la interpretación y promoción de los recursos turísticos culturales. Nuevas Tecnologías Para La Interpretación y Promoción de Los Recursos Turísticos Culturales, 13(4), 931–945. https://doi.org/10.25145/j.pasos.2015.13.063Castillo, R. C. (2012). Desarrollo del capital humano en las organizaciones. In Red Tercer Milenio.CC. (2020). Ley 2069 de 2020 Por medio del cual se impulsa el emprendimiento en Colombia. 42. https://dapre.presidencia.gov.co/normativa/normativa/ley 2069 del 31 de diciembre de 2020.pdfCentro de pensamiento para el desarrollo Guajira360°. (2020). Notas informativas Guajira360°.Chen, J.-S., Kerr, D., Chou, C. Y., & Ang, C. (2017). Business co-creation for service innovation in the hospitality and tourism industry. International Journal of Contemporary Hospitality Management, 29(6), 1522–1540. https://doi.org/10.1108/IJCHM-06-2015-0308Chim-Miki, A. F., & Batista-Canino, R. M. (2018). Development of a tourism coopetition model: A preliminary Delphi study. Journal of Hospitality and Tourism Management, 37, 78–88. https://doi.org/10.1016/j.jhtm.2018.10.004Citur. (2020). MinCIT - Citur | Home. https://www.citur.gov.co/#gsc.tab=0Coban, G., & Yildiz, O. S. (2019). Developing a destination management model: Case of Cappadocia. Tourism Management Perspectives, 30, 117–128. https://doi.org/10.1016/j.tmp.2019.02.012Colombia, G. de. (2020). Medidas tomadas para el Turismo. Acciones Contra El Coronavirus. https://coronaviruscolombia.gov.co/Covid19/acciones/acciones-de-turismo.htmlColombia, M. de salud y protección social de. (2020). Resolución 2452 del 2020.pdf.Congreso de Colombia. (2020). Ley 2068 de 2020. https://www.mincit.gov.co/prensa/noticias/documentos-noticias/ley-2068-del-31-dediciembre-de-2020.aspxConpes, 3527. (2008). Política Nacional de Competitividad y Productividad.Consejo Nacional de Politica Economica y Social. Cundinamarca. Bogota, 87–135.Custer, R. L., Scarcella, J. A., & Stewart, B. R. (1999). Electronic Journals Journal of Vocational and Technical Education the Modified Delphi Technique-A Rotational Modification.DANE. (2020). Sistema Estadístico Nacional - SEN - La Guajira.Danilo Santa Cruz Rodríguez, Teresa Domínguez Allende, & y Ángela María González Laucirica. (2015). El turismo cultural desde lo patrimonial para el desarrollo local sostenible. Revista Turydes: Turismo y Desarrollo. https://www.eumed.net/rev/turydes/19/patrimonio-cultural.htmlDickinson, J. E., Filimonau, V., Hibbert, J. F., Cherrett, T., Davies, N., Norgate, S., Speed, C., & Winstanley, C. (2017). Tourism communities and social ties: the role of online and offline tourist social networks in building social capital and sustainable practice. Journal of Sustainable Tourism, 25(2), 163–180. https://doi.org/10.1080/09669582.2016.1182538Divisekera, S., & Nguyen, V. K. (2018). Determinants of innovation in tourism evidence from Australia. Tourism Management, 67, 157–167. https://doi.org/10.1016/j.tourman.2018.01.010DNP. (2015). Documento CONPES - Política Nacional de Ciencia, Tecnología e Innovación - Borrador. 1–161.Dyck, B., & Silvestre, B. S. (2018). Enhancing socio-ecological value creation through sustainable innovation 2.0: Moving away from maximizing financial value capture. Journal of Cleaner Production, 171, 1593–1604. https://doi.org/10.1016/j.jclepro.2017.09.209Estêvão, R. S. G., Ferreira, F. A. F., Rosa, Á. A., Govindan, K., & Meidutė-Kavaliauskienė, I. (2019). A socio-technical approach to the assessment of sustainable tourism: Adding value with a comprehensive process-oriented framework. Journal of Cleaner Production, 236, 117487. https://doi.org/10.1016/j.jclepro.2019.06.318Fink-hafner, D., Dagen, T., Douˇ, M., & Hafner-fink, M. (2019). Delphi Method: Strengths and Weaknesses the Delphi Method in Social Research - Epistemologi-. 16(2), 1–19.FONTUR. (2012). Plan de Desarrollo Turístico de La Guajira.Forradellas, R.R., Alonso, S. N., Vázquez, J. J., Fernández, M. Á. E., & Miró, N. V. (2021). Entrepreneurship, sport, sustainability and integration: A business model in the low‐season tourism sector. Social Sciences, 10(4). https://doi.org/10.3390/socsci10040117Fredman, P., Wall-Reinius, S., & Grundén, A. (2012). The Nature of Nature in Nature-based Tourism. Scandinavian Journal of Hospitality and Tourism, 12(4), 289–309. https://doi.org/10.1080/15022250.2012.752893Fuentes, E. (2020). Contabilidad ambiental y su contribución al desarrollo sostenible en el sector turístico de Riohacha. Revista Renovat , 5(2), 38–52.Fuglsang, L., & Nordli, A. (2018). On service innovation as an interactive process: A case study of the engagement with innovation of a tourism service. Social Sciences, 7(12). https://doi.org/10.3390/socsci7120258Gabaldón, D., Fernández, I., & Molina, F. X. (2012). Sistemas distrituales de innovación. Arbor, 188(753), 63–73. https://doi.org/10.3989/arbor.2012.753n1005Gajdošík, T., Gajdošíková, Z., Maráková, V., & Flagestad, A. (2017). Destination structure revisited in view of the community and corporate model. Tourism Management Perspectives, 24, 54–63. https://doi.org/10.1016/j.tmp.2017.07.009García-Pozo, A., Sánchez-Ollero, J. L., & Ons-Cappa, M. (2016). ECO-innovation and economic crisis: a comparative analysis of environmental good practices and labour productivity in the Spanish hotel industry. Journal of Cleaner Production, 138, 131–138. https://doi.org/10.1016/j.jclepro.2016.01.011Gardiner, S., & Scott, N. (2018). Destination Innovation Matrix: A framework for new tourism experience and market development. Journal of Destination Marketing and Management, 10, 122–131. https://doi.org/10.1016/j.jdmm.2018.07.002Gebreegziabher, A., Getaneh, S., & Aregu, Y. (2019). Sustaining Ethiopian heritage sites: The case of Gemate burial site in Dejen. Cogent Social Sciences, 5(1), 1603001. https://doi.org/10.1080/23311886.2019.1603001Glen, C. A. (2015). Política de calidad turística.Gobernación del departamento de La Guajira. (2020, December). La Guajira promueve alianzas con Fontur y Procolombia para promover el turismo. https://laguajira.gov.co/web/prensa-ypublicaciones/noticias/6592-la-guajira-promueve-alianzas-con-fontur-y-procolombia-parapromover-el-turismo.htmlGobernación del departamento de La Guajira. (2020). Plan Departamental de Desarrollo de La Guajira. 358. https://laguajira.gov.co/web/attachments/article/6157/Paln deDesarrollo_compressed.pdfGusman, I., Chamusca, P., Fernandes, J., & Pinto, J. (2019). Culture and tourism in Porto City Centre: Conflicts and (Im)Possible solutions. Sustainability (Switzerland), 11(20). https://doi.org/10.3390/su11205701Hernández, H. G., Cardona, D. A., & Del Rio, J. L. (2017). Direccionamiento estratégico: Proyección de la innovación tecnológica y gestión administrativa en las pequeñas empresas. Informacion Tecnologica, 28(5), 15–22. https://doi.org/10.4067/S0718-07642017000500003Hidalgo, Antonio Vizan, A., & Torres, M. (2008). Los factores clave de la innovación tecnológica: claves de la competitividad empresarial The drivers of technological innovación: keys of competitivity. Dirección y Organización, 36(October 2015), 5–22. http://revistadyo.es/index.php/dyo/article/view/67/67Hjalager, A. M. (2002). Repairing innovation defectiveness in tourism. Tourism Management, 23(5), 465–474. https://doi.org/10.1016/S0261-5177(02)00013-4Hsu, C.-C., & Sandford, B. A. (2007). The Delphi Technique: Making Sense of Consensus. Practical Assessment, Research, and Evaluation, 12, 10. https://doi.org/10.7275/pdz9-th90Huang, C. wei. (2018). Assessing the performance of tourism supply chains by using the hybrid network data envelopment analysis model. Tourism Management, 65, 303–316. https://doi.org/10.1016/j.tourman.2017.10.013Hurtado De Barrera, J. (2012). El proyecto de investigación Comprensión holística de la metodología y la investigación Séptima edición. www.cieasypal.comIslam, M. W., Ruhanen, L., & Ritchie, B. W. (2018). Adaptive co-management: A novel approach to tourism destination governance? Journal of Hospitality and Tourism Management, 37, 97–106. https://doi.org/10.1016/j.jhtm.2017.10.009Ivanova, M., Buda, D.-M., & Burrai, E. (2020). Creative and disruptive methodologies in tourism studies. Tourism Geographies, 23(1–2), 1–10. https://doi.org/10.1080/14616688.2020.1784992Ivanova, Milka, Buda, D. M., & Burrai, E. (2020). Creative and disruptive methodologies in tourism studies. Tourism Geographies, 23(1–2), 1–10. https://doi.org/10.1080/14616688.2020.1784992Jamal, T., & Camargo, B. A. (2018). Tourism governance and policy: Whither justice? Tourism Management Perspectives, 25, 205–208. https://doi.org/10.1016/j.tmp.2017.11.009Juschten, M., Jiricka-Pürrer, A., Unbehaun, W., & Hössinger, R. (2019). The mountains are calling! An extended TPB model for understanding metropolitan residents’ intentions to visit nearby alpine destinations in summer. Tourism Management, 75, 293–306. https://doi.org/10.1016/j.tourman.2019.05.014Kathuria, S., Tandon, U., Ertz, M., & Bansal, H. (2020). Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning. Technology in Society, 63. https://doi.org/10.1016/j.techsoc.2020.101438Keeley, L., Walters, H., Pikkel, R., & Quinn, B. (2013). Ten types of innovation : the discipline of building breakthroughs. 257. https://www.wiley.com/enus/Ten+Types+of+Innovation%3A+The+Discipline+of+Building+Breakthroughs-p9781118504246Kim, M. J., & Hall, C. M. (2019a). A hedonic motivation model in virtual reality tourism: Comparing visitors and non-visitors. International Journal of Information Management, 46(November 2018), 236–249. https://doi.org/10.1016/j.ijinfomgt.2018.11.016Kneipp, J. M., Gomes, C. M., Bichueti, R. S., Frizzo, K., & Perlin, A. P. (2019). Sustainable innovation practices and their relationship with the performance of industrial companies. Revista de Gestão, 26(2), 94–111. https://doi.org/10.1108/rege-01-2018-0005Kubickova, M., & Martin, D. (2020). Exploring the relationship between government and destination competitiveness: The TALC model perspective. Tourism Management, 78, 104040. https://doi.org/10.1016/j.tourman.2019.104040Kuscer, K., Mihalic, T., & Pechlaner, H. (2017). Innovation, sustainable tourism and environments in mountain destination development: a comparative analysis of Austria, Slovenia and Switzerland. JOURNAL OF SUSTAINABLE TOURISM, 25(4), 489–504. https://doi.org/10.1080/09669582.2016.1223086Kwiatkowski, G., Hjalager, A. M., Liburd, J., & Saabye Simonsen, P. (2020). Volunteering and collaborative governance innovation in the Wadden Sea National Park. Current Issues in Tourism, 23(8), 971–989. https://doi.org/10.1080/13683500.2019.1571022La Sociedad Internacional de Ecoturismo (TIES). (2004). Una Guía simple sobre certificación de turismo sostenible y ecoturismo.Laranjeira, R., & Laranjeira, I. (2017). Mafalala Walking Tour: Identity and Cultural Immersion at the Core of Maputo City. Museum International, 69(1–2), 148–155. https://doi.org/10.1111/muse.12158Leal, M. (2017). Turismo ecológico y sostenible: perfiles y tendencias. Grupo de Investigación Interdisciplinar Grit-Ostelea, 4–7. http://www.aept.org/archivos/documentos/Informe_Turismo Ecologico.pdfLee, Nam, Y., Lee, S., & Son, H. (2016). Determinants of ICT innovations: A cross-country empirical study. Technological Forecasting and Social Change, 110, 71–77. https://doi.org/10.1016/j.techfore.2015.11.010Lee, T. H., & Jan, F. H. (2019). Can community-based tourism contribute to sustainable development? Evidence from residents’ perceptions of the sustainability. Tourism Management, 70, 368–380. https://doi.org/10.1016/j.tourman.2018.09.003Li, C., & Chen, H. (2020). Culture and nature in conserving the indigenous water system in rural China: A case study of the ancient village of Hongcun. Journal of Landscape Architecture, 15(2), 44–55. https://doi.org/10.1080/18626033.2020.1852709Li, H., Nijkamp, P., Xie, X., & Liu, J. (2020). A new livelihood sustainability index for rural revitalization assessment-a modelling study on smart tourism specialization in China. Sustainability (Switzerland), 12(8). https://doi.org/10.3390/SU12083148Lin, D., & Simmons, D. (2017). Structured inter-network collaboration: Public participation in tourism planning in Southern China. Tourism Management, 63, 315–328. https://doi.org/10.1016/j.tourman.2017.06.024Liu, C. W., & Cheng, J. S. (2018). Exploring driving forces of innovation in the MSEs: The case of the sustainable B & B tourism industry. Sustainability (Switzerland), 10(11), 1–19. https://doi.org/10.3390/su10113983López, T., Prada, J., & Pesantez, S. (2017). El patrimonio inmaterial de la humanidad como herramienta de promoción de un destino turístico. 26, 568–584.Love, J., Selker, R., Marsman, M., Jamil, T., Dropmann, D., Verhagen, J., Ly, A., Gronau, Q. F., Šmíra, M., Epskamp, S., Morey, R. D., & Wagenmakers, E.-J. (2019). JASP: Graphical statistical software for common statistical designs. Journal of Statistical Software, 88(1). https://doi.org/10.18637/jss.v088.i02Ly, A., Marsman, M., & Wagenmakers, E.-J. (2018). Analytic posteriors for Pearson’s correlation coefficient. Statistica Neerlandica, 72(1), 4–13. https://doi.org/10.1111/stan.12111Maestre, D., Ramírez, E., & Romero, C. (2017). Environmental dimension of company social responsibility in the hotel sector in Riohacha (La Guajira-Colombia). In Action | (Vol. 2, Issue 1).Martini, U., Buffa, F., & Notaro, S. (2017). Community participation, natural resource management and the creation of innovative tourism products: Evidence from Italian networks of reserves in the Alps. Sustainability (Switzerland), 9(12). https://doi.org/10.3390/su9122314Mathew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations. Journal of Hospitality and Tourism Management, 31, 83–89. https://doi.org/10.1016/j.jhtm.2016.10.001Matteucci, X., & Gnoth, J. (2017). Elaborating on grounded theory in tourism research. Annals of Tourism Research, 65, 49–59. https://doi.org/10.1016/j.annals.2017.05.003Mejía, L., & Bolaño, L. (2014). La calidad de las ofertas turísticas en el departamento de la Guajira-Colombia. Dimensión Empresarial, 12(1), 139–149. https://doi.org/10.15665/rde.v12i1.76Mendes, S., Martins, J., & Mouga, T. (2019). Ecotourism based on the observation of sea turtles – A sustainable solution for the touristic promotion of são tomé and príncipe Ecotourism based on the observation of sea turtles – A sustainable solution for the touristic promotion of são tomé and prínci. https://doi.org/10.1080/23311886.2019.1696001Milanés, B. Celene., (2014). Método integrado para demarcar y delimitar las zonas costeras (DOMIZC): estudio del caso de Santiago de Cuba. [Tesis Doctoral, Universidad de Oriente, Santiago de Cuba]. DOI: 10.13140/RG.2.1.1800.4086. 300p.MinCIT. (n.d.). MinCIT - Citur | Estadísticas Turismo Receptivo. Retrieved January 6, 2022, from https://www.citur.gov.co/estadisticas/df_viajeros_ciudad_destino/all/2#gsc.tab=0MinCIT. (2012). Política de turismo de naturaleza. 28. http://www.mincit.gov.co/loader.php?lServicio=Documentos&lFuncion=verPdf&id=64380 &name=POLITICA_DE_TURISMO_DE_NATURLAEZA_final.pdf&prefijo=fileMincomercio. (2021). Información: Perfiles Económicos Departamentales.MINCOMERCIO. (2018). Plan Sectorial de Turismo 2018-2022.Ministerio de Comercio Industria y Turismo. (2020). Política de turismo sostenible. Ministerio de Comercio Industria y Turismo. https://www.mincit.gov.co/minturismo/calidad-ydesarrollo-sostenible/politicas-del-sector-turismo/politica-de-turismo-sostenible/documentode-politica-politica-de-turismo-sostenib.aspxMinisterio de Comercio Industria y Turismo, & Ministerio de Cultura. (2007). Política de turismo cultural - Identidad y desarrollo competitivo del patrimonio. Política de Turismo Cultural, 29. https://www.google.com/search?q=turismo+en+colombia+Min+Cultura&rlz=1C1CAFB_enCO760CO760&oq=turismo+en+colombia+Min+Cultura&aqs=chrome..69i57j33.9038j0j4&sourceid=chrome&ie=UTF8%0Ahttps://fontur.com.co/aym_document/aym_normatividad/2007/POLITICA_DE_TURISMontaño, A., & Ivanova, A. (2016). Towards a new local sustainable development model for a consolidated tourist destination: The case of Los Cabos, Mexico. International Journal of Sustainable Development and Planning, 11(2), 138–146. https://doi.org/10.2495/SDP-V11-N2-138-146Moo Canul, M. de L., & Santander, L. C. (2014). The eco-labels: in Sustainable Tourism. El Periplo Sustentable, 26, 102–125. www.psus.uaemex.mxMorales, M. E., Ortíz Riaga, C., & Arias Cante, M. (2016). Factores determinantes de los procesos de innovación: una mirada a la situación en Latinoamérica. Revista EAN, 72(1), 148–163.Moreno Mendoza, H., Santana Talavera, A., & León, C. J. (2018). The Role of Stakeholder Involvement in the Governance of Tourist Museums: Evidence of Management Models in the Canary Islands. Heritage and Society, 11(3), 229–248. https://doi.org/10.1080/2159032X.2019.1693862Morillo, M. (2010a). Turismo y producto turistico. Evolución, conceptos, componentes y clasificación. Visión Gerencial, 1, 135–158.Mousalli, G. (2015). Métodos y Diseños de Investigación Cuantitativa. https://doi.org/10.13140/RG.2.1.2633.9446Mukherjee, N., Hugé, J., Sutherland, W. J., Mcneill, J., Van Opstal, M., Dahdouh-Guebas, F., & Koedam, N. (2015). The Delphi technique in ecology and biological conservation: Applications and guidelines. Methods in Ecology and Evolution, 6(9), 1097–1109. https://doi.org/10.1111/2041-210X.12387Nahuelhual, L., Carmona, A., Lozada, P., Jaramillo, A., & Aguayo, M. (2013). Mapping recreation and ecotourism as a cultural ecosystem service: An application at the local level in Southern Chile. Applied Geography, 40, 71–82. https://doi.org/10.1016/j.apgeog.2012.12.004Ng, S. I., Chia, K. W., Ho, J. A., & Ramachandran, S. (2017a). Seeking tourism sustainability – A case study of Tioman Island, Malaysia. Tourism Management, 58, 101–107. https://doi.org/10.1016/j.tourman.2016.10.007Nunes, S., & Cooke, P. (2021). New global tourism innovation in a post-coronavirus era. European Planning Studies, 29(1), 1–19. https://doi.org/10.1080/09654313.2020.1852534Nunkoo, R. (2017). Governance and sustainable tourism: What is the role of trust, power and social capital? Journal of Destination Marketing and Management, 6(4), 277–285. https://doi.org/10.1016/j.jdmm.2017.10.003Nurhayati, A., Aisah, I., & Supriatna, A. K. (2019). Model development of a synergistic sustainable marine ecotourism-A case study in Pangandaran Region, West Java Province, Indonesia. Sustainability (Switzerland), 11(12). https://doi.org/10.3390/SU11123418Ochoa-jim, S., Leyva-osuna, B. A., & Armando, C. (2021). Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies.OECD; Eurostat. (2005). Manual de Oslo 2005. Manual de Oslo, 55–74.Oliveira Moreira, C., & Santos, N. (2020). Los análisis prospectivos del turismo: Construcción de escenarios mediante la técnica DELPHI. Cuadernos de Turismo, 46, 643–648.OMT. (2005). Indicadores de desarrollo sostenible para los destinos turísticos guía práctica.OMT. (2006). Agenda para Planificadores Locales: Turismo Sostenible y Gestión Municipal - Edición para América Latina y El Caribe. In Agenda para Planificadores Locales: Turismo Sostenible y Gestión Municipal - Edición para América Latina y El Caribe. https://doi.org/10.18111/9789284403134OMT. (2016). El turismo y los Objetivos de Desarrollo Sostenible. World Tourism Organization (UNWTO). https://doi.org/10.18111/9789284417766OMT. (2017, December 5). La OMT y la UNESCO: turismo y cultura para impulsar los ODS. https://www.unwto.org/es/archive/press-release/2017-12-05/la-omt-y-la-unesco-turismo-ycultura-para-impulsar-los-odsOMT. (2020). Directrices Globales De La Omt Para Reiniciar El Turismo.OMT. (2021). 2020: el peor año de la historia del turismo, con mil millones menos de llegadas internacionales. 2020. https://www.unwto.org/es/news/2020-el-peor-ano-de-la-historia-delturismo-con-mil-millones-menos-de-llegadas-internacionalesOrenstein, D. E., & Shach-Pinsley, D. (2017). A Comparative Framework for Assessing Sustainability Initiatives at the Regional Scale. World Development, 98, 245–256. https://doi.org/10.1016/j.worlddev.2017.04.030Osorio, M. (2006). La planificación turística. Enfoques y modelos. 291–314.P Putri, I. A. S. L. (2020). Challenges in initiating Tarsius fuscus’ creative ecotourism at Bantimurung Bulusaraung National Park. IOP Conference Series: Earth and Environmental Science, 533(1). https://doi.org/10.1088/1755-1315/533/1/012005Partanen, M., & Sarkki, S. (2021). Social innovations and sustainability of tourism: Insights from public sector in Kemi, Finland. Tourist Studies, 21(4), 550–571. https://doi.org/10.1177/14687976211040246Patluang, K. (2017). Network Mining for Marketing Innovation: Evidence from Tourism Community Enterprises. Polish Journal of Management Studies, 16(2), 210–220. https://doi.org/10.17512/pjms.2017.16.2.18Pérez, R. M. I., & Villa, C. C. (2018). Teoría General del Turismo: un enfoque global y nacional. ICECS 2017 - 24th IEEE International Conference on Electronics, Circuits and Systems, 2018-Janua, 364–367.Perillo, G. M. E., Botero, C. M., Milanes, C. B., Elliff, C. I., Cervantes, O., Zielinski, S., Bombana, B., & Glavovic, B. C. (2021). Integrated coastal zone management in the context of COVID-19. Ocean and Coastal Management, 210. https://doi.org/10.1016/j.ocecoaman.2021.105687Peroff, D. M., Deason, G. G., Seekamp, E., & Iyengar, J. (2017). Integrating frameworks for evaluating tourism partnerships: An exploration of success within the life cycle of a collaborative ecotourism development effort. Journal of Outdoor Recreation and Tourism, 17, 100–111. https://doi.org/10.1016/j.jort.2016.10.001Pike, S. (2016). Destination Marketing Essentials (Issue July).Pike, S., & Mason, R. (2011). Destination competitiveness through the lens of brand positioning: The case of Australia’s Sunshine Coast. Current Issues in Tourism, 14(2), 169–182. https://doi.org/10.1080/13683501003797523Piotrowski, P. (2008). Czym jest metoda Delphi? Zalety i ograniczenia What is the Delphi method? Strengths and shortcomings. 5–16.Pirlone, F., & Spadaro, I. (2017). Sustainable tourism action plan in the mediterranean coastal areas. International Journal of Sustainable Development and Planning, 12(6), 995–1005. https://doi.org/10.2495/SDP-V12-N6-995-1005Productiva, C. (2021). Buenas Prácticas en sostenibilidad para turismo de naturaleza Agencias de Viajes. https://es.slideshare.net/Prof.AntonioCanchola/agencias-de-viajesclasificacin?next_slideshow=1Quezada-Sarmiento, P. A., Macas-Romero, J. del C., Roman, C., & Martin, J. C. (2018). A body of knowledge representation model of ecotourism products in southeastern Ecuador. Heliyon, 4(12), e01063. https://doi.org/10.1016/j.heliyon.2018.e01063Ramirez, M. (2019). La Guajira y el pueblo wayuu en el censo 2018. Tüü Pütchika. https://www.tuuputchika.com/2019/08/22/la-guajira-y-el-pueblo-wayuu-en-el-censo-2018/Ratten, V., & Braga, V. (2019). Tourism innovation. In Journal of Hospitality and Tourism Management (Vol. 41, pp. 171–174). Elsevier Ltd. https://doi.org/10.1016/j.jhtm.2019.10.002Robinson, R. N. S., & Getz, D. (2014). Profiling potential food tourists: An Australian study. British Food Journal, 116(4), 690–706. https://doi.org/10.1108/BFJ-02-2012-0030Rodríguez, R. M. A. S., Pulido-Fernández, J. I., & Herrera, I. M. R. (2017). The tourism product in Magic Towns of Mexico. A critical analysis of its components | El producto turístico en los Pueblos Mágicos de México. Un análisis crítico de sus componentes. Revista de Estudios Regionales, 108, 125–163.Ruan, W., Li, Y., Zhang, S., & Liu, C. H. (2019). Evaluation and drive mechanism of tourism ecological security based on the DPSIR-DEA model. Tourism Management, 75(May), 609–625. https://doi.org/10.1016/j.tourman.2019.06.021Santos, M.C., Ferreira, A., Costa, C., & Santos, J. A. C. (2020). A model for the development of innovative tourism products: From service to transformation. Sustainability (Switzerland), 12(11). https://doi.org/10.3390/su12114362Schumacher, J., Schernewski, G., Karnauskaitė, D., Kataržytė, M., Pakleppa, S., Pape, K., Schönwald, S., & Völzke, M. (2020). Measuring and comparing the sustainability of coastal tourism destinations in Germany, Lithuania, and Indonesia. Environment, Development and Sustainability, 22(3), 2451–2475. https://doi.org/10.1007/s10668-018-00301-4Shafiee, S., Rajabzadeh Ghatari, A., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287–300. https://doi.org/10.1016/j.tmp.2019.06.002Shafieisabet, N., & Haratifard, S. (2020). The empowerment of local tourism stakeholders and their perceived environmental effects for participation in sustainable development of tourism. Journal of Hospitality and Tourism Management, 45, 486–498. https://doi.org/10.1016/j.jhtm.2020.10.007Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020). Exploring the influence of knowledge management process on corporate sustainable performance through green innovation. Journal of Knowledge Management, 24(9), 2079–2106. https://doi.org/10.1108/JKM-11-2019-0624Shie, Y. J. (2020). Indigenous legacy for building resilience: A case study of Taiwanese mountain river ecotourism. Tourism Management Perspectives, 33, 100612. https://doi.org/10.1016/j.tmp.2019.100612Sigalat-Signes, E., Calvo-Palomares, R., Roig-Merino, B., & García-Adán, I. (2020). Transition towards a tourist innovation model: The smart tourism destination: Reality or territorial marketing? Journal of Innovation and Knowledge, 5(2), 96–104. https://doi.org/10.1016/j.jik.2019.06.002Souto, J. E. (2015). Business model innovation and business concept innovation as the context of incremental innovation and radical innovation. Tourism Management, 51, 142–155. https://doi.org/10.1016/j.tourman.2015.05.017Sthapit, E., & Jiménez-Barreto, J. (2018). Exploring tourists’ memorable hospitality experiences: An Airbnb perspective. Tourism Management Perspectives, 28, 83–92. https://doi.org/10.1016/J.TMP.2018.08.006 Sundbo, J., & Gallouj, F. (2000). Innovation as a loosely coupled system in services. International Journal of Services, Technology and Management, 1(1), 15–36. https://doi.org/10.1504/IJSTM.2000.001565Sundbo, J., Orfila-Sintes, F., & Sørensen, F. (2007). The innovative behaviour of tourism firmsComparative studies of Denmark and Spain. Research Policy, 36(1), 88–106. https://doi.org/10.1016/j.respol.2006.08.004Talancón, H. P. (2006). La matriz FODA: una alternativa para realizar diagnósticos y determinar estrategias de intervención en las organizaciones productivas y sociales.Tang, Z., Liu, L., Li, X., Shi, C., Zhang, N., Zhu, Z., & Bi, J. (2019). Evaluation on the ecoinnovation level of the tourism industry in Heilongjiang province, China: From the perspective of dynamic evolution and spatial difference. International Journal of Sustainable Development and Planning, 14(3), 202–215. https://doi.org/10.2495/SDP-V14- N3-202-215Tsaur, S. H., Lin, Y. C., & Lin, J. H. (2006). Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism. Tourism Management, 27(4), 640–653. https://doi.org/10.1016/j.tourman.2005.02.006Ustate, M., Angulo, F., Figueroa, L., & Rodriguez, R. (2018). Catálogo productos turísticos del sur de La Guajira. Ediluz.Velázquez-Castro, J. A., & Vargas-Martínez, E. E. (2015). De la innovación a la ecoinnovación. Gestión de servicios en empresas hoteleras. Revista Venezolana de Gerencia, 20(70). https://doi.org/10.31876/revista.v20i70.19997von Bergner, N. M., & Lohmann, M. (2014). Future Challenges for Global Tourism: A Delphi Survey. Journal of Travel Research, 53(4), 420–432. https://doi.org/10.1177/0047287513506292Wagenmakers, E.-J., Love, J., Marsman, M., Jamil, T., Ly, A., Verhagen, J., Selker, R., Gronau, Q. F., Dropmann, D., Boutin, B., Rouder, J. N., & Morey, R. D. (2018). Bayesian inference for psychology. Part II: Example applications with JASP. Psychonomic Bulletin and Review, 25(1), 58–76. https://doi.org/10.3758/s13423-017-1323-7Wan, Y. K. P., & Li, X. (2013). Sustainability of Tourism Development in Macao, China. International Journal of Tourism Research, 15(1), 52–65. https://doi.org/10.1002/JTR.873Wang, Y., & Yang, Y. (2021). Analyzing the green innovation practices based on sustainability performance indicators: a Chinese manufacturing industry case. Environmental Science and Pollution Research, 28(1), 1181–1203. https://doi.org/10.1007/s11356-020-10531-7Wei, C., Dai, S., Xu, H., & Wang, H. (2020). Cultural worldview and cultural experience in natural tourism sites. Journal of Hospitality and Tourism Management, 43, 241–249. https://doi.org/10.1016/j.jhtm.2020.04.011Xie, L., Guan, X., Lin, X., & Huan, T. C. (2020). Triad collaboration of hotel employers, employees and customers for service innovation in a changing world. Journal of Hospitality and Tourism Management, 44, 10–18. https://doi.org/10.1016/j.jhtm.2020.03.008Zach, F. J., & Hill, T. L. (2017a). Network, knowledge and relationship impacts on innovation in tourism destinations. Tourism Management, 62, 196–207. https://doi.org/10.1016/j.tourman.2017.04.001Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management, 8(June 2017), 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004Zielinski, S., Jeong, Y., & Milanés, C. B. (2020). Factors that influence community-based tourism (CBT) in developing and developed countries. Tourism Geographies. https://doi.org/10.1080/14616688.2020.1786156Zielinski, Seweryn, Jeong, Y., Kim, S. Il, & Milanés, C. B. (2020). Why community-based tourism and rural tourism in developing and developed nations are treated differently? A review. Sustainability (Switzerland), 12(15), 5–18. https://doi.org/10.3390/su12155938Actividad turísticaValores ecológicosDesarrollo localGobernanzaServicios del turismoColombiaTourism activityEcological valuesLocal developmentGovernanceTourism servicesPublicationORIGINALModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdfModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdfapplication/pdf4945336https://repositorio.cuc.edu.co/bitstreams/05e6af9e-c64f-474e-9a55-c5864dfb4b09/download4d635a7cd052e5dba2464e5f079a75a6MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-83196https://repositorio.cuc.edu.co/bitstreams/97b1a9f4-da48-4042-be33-20c19d3f419a/downloade30e9215131d99561d40d6b0abbe9badMD52TEXTModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdf.txtModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdf.txttext/plain309609https://repositorio.cuc.edu.co/bitstreams/58352460-8e5b-4019-956d-05a2ddda0889/download1b58d18e22e388b7a133d53f0c410693MD53THUMBNAILModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdf.jpgModelo De Innovación para la Gestión del Turismo Ecológico y Cultural Sostenible en el.pdf.jpgimage/jpeg7619https://repositorio.cuc.edu.co/bitstreams/52d4a87c-f9f9-4e94-a637-4ea5a6f99646/download50e5189b0249d6dc4e828e29c0b61902MD5411323/9045oai:repositorio.cuc.edu.co:11323/90452024-09-17 10:58:58.796https://creativecommons.org/licenses/by-nc-sa/4.0/Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0)open.accesshttps://repositorio.cuc.edu.coRepositorio de la Universidad de la Costa CUCrepdigital@cuc.edu.coQXV0b3Jpem8gKGF1dG9yaXphbW9zKSBhIGxhIEJpYmxpb3RlY2EgZGUgbGEgSW5zdGl0dWNpw7NuIHBhcmEgcXVlIGluY2x1eWEgdW5hIGNvcGlhLCBpbmRleGUgeSBkaXZ1bGd1ZSBlbiBlbCBSZXBvc2l0b3JpbyBJbnN0aXR1Y2lvbmFsLCBsYSBvYnJhIG1lbmNpb25hZGEgY29uIGVsIGZpbiBkZSBmYWNpbGl0YXIgbG9zIHByb2Nlc29zIGRlIHZpc2liaWxpZGFkIGUgaW1wYWN0byBkZSBsYSBtaXNtYSwgY29uZm9ybWUgYSBsb3MgZGVyZWNob3MgcGF0cmltb25pYWxlcyBxdWUgbWUobm9zKSBjb3JyZXNwb25kZShuKSB5IHF1ZSBpbmNsdXllbjogbGEgcmVwcm9kdWNjacOzbiwgY29tdW5pY2FjacOzbiBww7pibGljYSwgZGlzdHJpYnVjacOzbiBhbCBww7pibGljbywgdHJhbnNmb3JtYWNpw7NuLCBkZSBjb25mb3JtaWRhZCBjb24gbGEgbm9ybWF0aXZpZGFkIHZpZ2VudGUgc29icmUgZGVyZWNob3MgZGUgYXV0b3IgeSBkZXJlY2hvcyBjb25leG9zIHJlZmVyaWRvcyBlbiBhcnQuIDIsIDEyLCAzMCAobW9kaWZpY2FkbyBwb3IgZWwgYXJ0IDUgZGUgbGEgbGV5IDE1MjAvMjAxMiksIHkgNzIgZGUgbGEgbGV5IDIzIGRlIGRlIDE5ODIsIExleSA0NCBkZSAxOTkzLCBhcnQuIDQgeSAxMSBEZWNpc2nDs24gQW5kaW5hIDM1MSBkZSAxOTkzIGFydC4gMTEsIERlY3JldG8gNDYwIGRlIDE5OTUsIENpcmN1bGFyIE5vIDA2LzIwMDIgZGUgbGEgRGlyZWNjacOzbiBOYWNpb25hbCBkZSBEZXJlY2hvcyBkZSBhdXRvciwgYXJ0LiAxNSBMZXkgMTUyMCBkZSAyMDEyLCBsYSBMZXkgMTkxNSBkZSAyMDE4IHkgZGVtw6FzIG5vcm1hcyBzb2JyZSBsYSBtYXRlcmlhLg0KDQpBbCByZXNwZWN0byBjb21vIEF1dG9yKGVzKSBtYW5pZmVzdGFtb3MgY29ub2NlciBxdWU6DQoNCi0gTGEgYXV0b3JpemFjacOzbiBlcyBkZSBjYXLDoWN0ZXIgbm8gZXhjbHVzaXZhIHkgbGltaXRhZGEsIGVzdG8gaW1wbGljYSBxdWUgbGEgbGljZW5jaWEgdGllbmUgdW5hIHZpZ2VuY2lhLCBxdWUgbm8gZXMgcGVycGV0dWEgeSBxdWUgZWwgYXV0b3IgcHVlZGUgcHVibGljYXIgbyBkaWZ1bmRpciBzdSBvYnJhIGVuIGN1YWxxdWllciBvdHJvIG1lZGlvLCBhc8OtIGNvbW8gbGxldmFyIGEgY2FibyBjdWFscXVpZXIgdGlwbyBkZSBhY2Npw7NuIHNvYnJlIGVsIGRvY3VtZW50by4NCg0KLSBMYSBhdXRvcml6YWNpw7NuIHRlbmRyw6EgdW5hIHZpZ2VuY2lhIGRlIGNpbmNvIGHDsW9zIGEgcGFydGlyIGRlbCBtb21lbnRvIGRlIGxhIGluY2x1c2nDs24gZGUgbGEgb2JyYSBlbiBlbCByZXBvc2l0b3JpbywgcHJvcnJvZ2FibGUgaW5kZWZpbmlkYW1lbnRlIHBvciBlbCB0aWVtcG8gZGUgZHVyYWNpw7NuIGRlIGxvcyBkZXJlY2hvcyBwYXRyaW1vbmlhbGVzIGRlbCBhdXRvciB5IHBvZHLDoSBkYXJzZSBwb3IgdGVybWluYWRhIHVuYSB2ZXogZWwgYXV0b3IgbG8gbWFuaWZpZXN0ZSBwb3IgZXNjcml0byBhIGxhIGluc3RpdHVjacOzbiwgY29uIGxhIHNhbHZlZGFkIGRlIHF1ZSBsYSBvYnJhIGVzIGRpZnVuZGlkYSBnbG9iYWxtZW50ZSB5IGNvc2VjaGFkYSBwb3IgZGlmZXJlbnRlcyBidXNjYWRvcmVzIHkvbyByZXBvc2l0b3Jpb3MgZW4gSW50ZXJuZXQgbG8gcXVlIG5vIGdhcmFudGl6YSBxdWUgbGEgb2JyYSBwdWVkYSBzZXIgcmV0aXJhZGEgZGUgbWFuZXJhIGlubWVkaWF0YSBkZSBvdHJvcyBzaXN0ZW1hcyBkZSBpbmZvcm1hY2nDs24gZW4gbG9zIHF1ZSBzZSBoYXlhIGluZGV4YWRvLCBkaWZlcmVudGVzIGFsIHJlcG9zaXRvcmlvIGluc3RpdHVjaW9uYWwgZGUgbGEgSW5zdGl0dWNpw7NuLCBkZSBtYW5lcmEgcXVlIGVsIGF1dG9yKHJlcykgdGVuZHLDoW4gcXVlIHNvbGljaXRhciBsYSByZXRpcmFkYSBkZSBzdSBvYnJhIGRpcmVjdGFtZW50ZSBhIG90cm9zIHNpc3RlbWFzIGRlIGluZm9ybWFjacOzbiBkaXN0aW50b3MgYWwgZGUgbGEgSW5zdGl0dWNpw7NuIHNpIGRlc2VhIHF1ZSBzdSBvYnJhIHNlYSByZXRpcmFkYSBkZSBpbm1lZGlhdG8uDQoNCi0gTGEgYXV0b3JpemFjacOzbiBkZSBwdWJsaWNhY2nDs24gY29tcHJlbmRlIGVsIGZvcm1hdG8gb3JpZ2luYWwgZGUgbGEgb2JyYSB5IHRvZG9zIGxvcyBkZW3DoXMgcXVlIHNlIHJlcXVpZXJhIHBhcmEgc3UgcHVibGljYWNpw7NuIGVuIGVsIHJlcG9zaXRvcmlvLiBJZ3VhbG1lbnRlLCBsYSBhdXRvcml6YWNpw7NuIHBlcm1pdGUgYSBsYSBpbnN0aXR1Y2nDs24gZWwgY2FtYmlvIGRlIHNvcG9ydGUgZGUgbGEgb2JyYSBjb24gZmluZXMgZGUgcHJlc2VydmFjacOzbiAoaW1wcmVzbywgZWxlY3Ryw7NuaWNvLCBkaWdpdGFsLCBJbnRlcm5ldCwgaW50cmFuZXQsIG8gY3VhbHF1aWVyIG90cm8gZm9ybWF0byBjb25vY2lkbyBvIHBvciBjb25vY2VyKS4NCg0KLSBMYSBhdXRvcml6YWNpw7NuIGVzIGdyYXR1aXRhIHkgc2UgcmVudW5jaWEgYSByZWNpYmlyIGN1YWxxdWllciByZW11bmVyYWNpw7NuIHBvciBsb3MgdXNvcyBkZSBsYSBvYnJhLCBkZSBhY3VlcmRvIGNvbiBsYSBsaWNlbmNpYSBlc3RhYmxlY2lkYSBlbiBlc3RhIGF1dG9yaXphY2nDs24uDQoNCi0gQWwgZmlybWFyIGVzdGEgYXV0b3JpemFjacOzbiwgc2UgbWFuaWZpZXN0YSBxdWUgbGEgb2JyYSBlcyBvcmlnaW5hbCB5IG5vIGV4aXN0ZSBlbiBlbGxhIG5pbmd1bmEgdmlvbGFjacOzbiBhIGxvcyBkZXJlY2hvcyBkZSBhdXRvciBkZSB0ZXJjZXJvcy4gRW4gY2FzbyBkZSBxdWUgZWwgdHJhYmFqbyBoYXlhIHNpZG8gZmluYW5jaWFkbyBwb3IgdGVyY2Vyb3MgZWwgbyBsb3MgYXV0b3JlcyBhc3VtZW4gbGEgcmVzcG9uc2FiaWxpZGFkIGRlbCBjdW1wbGltaWVudG8gZGUgbG9zIGFjdWVyZG9zIGVzdGFibGVjaWRvcyBzb2JyZSBsb3MgZGVyZWNob3MgcGF0cmltb25pYWxlcyBkZSBsYSBvYnJhIGNvbiBkaWNobyB0ZXJjZXJvLg0KDQotIEZyZW50ZSBhIGN1YWxxdWllciByZWNsYW1hY2nDs24gcG9yIHRlcmNlcm9zLCBlbCBvIGxvcyBhdXRvcmVzIHNlcsOhbiByZXNwb25zYWJsZXMsIGVuIG5pbmfDum4gY2FzbyBsYSByZXNwb25zYWJpbGlkYWQgc2Vyw6EgYXN1bWlkYSBwb3IgbGEgaW5zdGl0dWNpw7NuLg0KDQotIENvbiBsYSBhdXRvcml6YWNpw7NuLCBsYSBpbnN0aXR1Y2nDs24gcHVlZGUgZGlmdW5kaXIgbGEgb2JyYSBlbiDDrW5kaWNlcywgYnVzY2Fkb3JlcyB5IG90cm9zIHNpc3RlbWFzIGRlIGluZm9ybWFjacOzbiBxdWUgZmF2b3JlemNhbiBzdSB2aXNpYmlsaWRhZA==