Diseños organizacionales y profesionalización empresarial en hipermercados y supermercados familiares en Venezuela

Family enterprises have become an important motor for economies around the world; they represent 90% of the business park and contribute 50% of product and employment (Gersick etal, 1997; Gallo, 1997; and Amat, 1998). One of the challenges this type of business must face is being competitive. To accomplish this, their organizational, operational and administrative structures must be adapted to procure greater efficiency and agility. Organizational design emerges as fundamental, since it is responsible forthe way an organization is configured and behaves while pursuing its strategy and obj ectives. The goal of this work is to determine the type of organizational design used for operations by chains of family hyper and supermarkets in Venezuela. This descriptive study is developed using a non-experimental, field research design. A questionnaire was applied to the founders or heirs of the aforementioned companies. Results show variable behaviors in terms of organizational designs; characteristics such as formalization, specialization and coordination, relevant for optimal functioning, are not clearly defined. Furthermore, there is a marked tendency to centralize instead of fostering decentralization in decision making. The organizational designs are part of the system of direction and internal functioning that will contribute to entrepreneurial professionalization together with human resource policies, information and communication technologies (ICTs) and corporative government structures

• Autores: Hernández Fernández, Lissette; Portillo Medina, Rafael Angel; Romero Borré, Jenny; Hernandez Chacin, Ana Emilia
• Tipo de recurso: Article of journal
• Fecha de publicación: 2014
• Institución: Corporación Universidad de la Costa
• Repositorio: REDICUC - Repositorio CUC
• Idioma: spa
• OAI Identifier: oai:repositorio.cuc.edu.co:11323/4194
• Acceso en línea: https://hdl.handle.net/11323/4194; https://repositorio.cuc.edu.co/
• Palabra clave: Family busines; Hypermarkets; Organizational designs; Supermarkets; Empresa familiar; Diseños organizativos; Profesionalización empresarial; Hipermercados; Supermercados
• Rights: openAccess
• License: Attribution-NonCommercial-ShareAlike 4.0 International