En la base de la ruta: barreras de acceso y estrategias de atención en la ruta de declaración y registro de víctimas del conflicto
Based on a diagnosis of the daily practices of state agencies at local levels and their contribution to the process of restoring fundamental rights, this paper proposes an evaluation of the public policy conceived for attention to the internal army conflict’s victims. By the application of a case st...
- Autores:
-
Recalde Castañeda, Gabriela
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2016
- Institución:
- Universidad ICESI
- Repositorio:
- Repositorio ICESI
- Idioma:
- spa
- OAI Identifier:
- oai:repository.icesi.edu.co:10906/81539
- Acceso en línea:
- http://hdl.handle.net/10906/81539
http://www.icesi.edu.co/revistas/index.php/revista_cs/article/view/2145
http://dx.doi.org/10.18046/recs.i20.2145
- Palabra clave:
- Políticas públicas
Víctimas del conflicto armado
Víctimas de la violencia
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc-nd/4.0/
| Summary: | Based on a diagnosis of the daily practices of state agencies at local levels and their contribution to the process of restoring fundamental rights, this paper proposes an evaluation of the public policy conceived for attention to the internal army conflict’s victims. By the application of a case study - on the Declaration and Registration Process developed by the Victim’s Assistance and Orientation Unit of Cali- it identifies two main access hindrances: the ones affecting the exercise of the victim’s rights and the institutional interferences that limiting the bureaucracies operation. Street-level bureaucrats have been implementing formal and informal strategies which mitigate some of the negative effects of such identified hindrances. |
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