The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness

Organizations in this day and age are adamant to create a competitive advantage over other firms, by improving their operational effectiveness through innovation and human capital strategies like cross functional teams. It is, therefore, crucial to evaluate how Emotional Intelligence and Cross-funct...

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Autores:
Bernal Morales, Juan Diego
Orozco Saenz, Santiago
Ramos Viveros, María Valentina
Tipo de recurso:
Trabajo de grado de pregrado
Fecha de publicación:
2021
Institución:
Universidad ICESI
Repositorio:
Repositorio ICESI
Idioma:
spa
OAI Identifier:
oai:repository.icesi.edu.co:10906/87468
Acceso en línea:
http://repository.icesi.edu.co/biblioteca_digital/handle/10906/87468
http://biblioteca2.icesi.edu.co/cgi-olib?oid=325960
Palabra clave:
Organizaciones
Organization
Planificación estratégica
Strategic planning
Innovaciones educativas
Educational innovations
Recursos humanos
Human capital
Inteligencia emocional
Emotional intelligence
Empresas
Business enterprises
Marketing
Mercadeo
Encuestas
Surveys
Tamaño de la industria
Industries - Size
Gestión del conocimiento
Knowledge management
Trabajos de grado
Administración
Departamento de Gestión Organizacional
Rights
License
https://creativecommons.org/licenses/by-nc-nd/4.0/
id ICESI2_e0e3360b3a30242e032f64c624a1537a
oai_identifier_str oai:repository.icesi.edu.co:10906/87468
network_acronym_str ICESI2
network_name_str Repositorio ICESI
repository_id_str
spelling Santa Flórez, Ricardo AlbertoBernal Morales, Juan DiegoOrozco Saenz, SantiagoRamos Viveros, María ValentinaAsesor TesisCali de Lat: 03 24 00 N degrees minutes Lat: 3.4000 decimal degrees Long: 076 30 00 W degrees minutes Long: -76.5000 decimal degrees.2021-07-24T07:40:18Z2021-07-232021-07-24T07:40:18Z2021-07-23325960http://repository.icesi.edu.co/biblioteca_digital/handle/10906/87468http://biblioteca2.icesi.edu.co/cgi-olib?oid=325960Organizations in this day and age are adamant to create a competitive advantage over other firms, by improving their operational effectiveness through innovation and human capital strategies like cross functional teams. It is, therefore, crucial to evaluate how Emotional Intelligence and Cross-functional teams are relevant to improve Process innovation and operational effectiveness in Colombian companies for an advantage in a globalized market. This paper analyzes quantitative data from 180 questionnaires using a structural equation model. The questionnaire was made to several industries in Colombia. Initial findings suggest that strategy implementation in the companies has a relevant impact on Cross-functional teams, emotional intelligence, and process innovation, however, it lacks to impact operational effectiveness in quality. Although emotional intelligence and strategies are deficient to create quality in operational effectiveness, Cross-functional teams presented a positive correlation with operational effectiveness, as an important variable for Colombian competitive advantage.33 páginasDigitalapplication/pdfspaUniversidad IcesiFacultad de Ciencias Administrativas y EconómicasDepartamento de Gestión OrganizacionalSantiago de CaliEL AUTOR, expresa que la obra objeto de la presente autorización es original y la elaboró sin quebrantar ni suplantar los derechos de autor de terceros, y de tal forma, la obra es de su exclusiva autoría y tiene la titularidad sobre éste. PARÁGRAFO: en caso de queja o acción por parte de un tercero referente a los derechos de autor sobre el artículo, folleto o libro en cuestión, EL AUTOR, asumirá la responsabilidad total, y saldrá en defensa de los derechos aquí autorizados; para todos los efectos, la Universidad Icesi actúa como un tercero de buena fe. Esta autorización, permite a la Universidad Icesi, de forma indefinida, para que en los términos establecidos en la Ley 23 de 1982, la Ley 44 de 1993, leyes y jurisprudencia vigente al respecto, haga publicación de este con fines educativos Todo persona que consulte ya sea la biblioteca o en medio electrónico podrá copiar apartes del texto citando siempre la fuentes, es decir el título del trabajo y el autor.https://creativecommons.org/licenses/by-nc-nd/4.0/Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)http://purl.org/coar/access_right/c_abf2OrganizacionesOrganizationPlanificación estratégicaStrategic planningInnovaciones educativasEducational innovationsRecursos humanosHuman capitalInteligencia emocionalEmotional intelligenceEmpresasBusiness enterprisesMarketingMercadeoEncuestasSurveysTamaño de la industriaIndustries - SizeGestión del conocimientoKnowledge managementTrabajos de gradoAdministraciónDepartamento de Gestión OrganizacionalThe impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectivenessinfo:eu-repo/semantics/bachelorThesishttp://purl.org/coar/resource_type/c_7a1fTrabajo de gradohttp://purl.org/coar/version/c_970fb48d4fbd8a85ORIGINALTG02933.pdfapplication/pdf399115http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/87468/1/TG02933.pdf1676f5499f9320a527eaa9d75b6b45b8MD5110906/87468oai:repository.icesi.edu.co:10906/874682021-07-24 02:40:19.844Biblioteca Digital - Universidad icesicdcriollo@icesi.edu.co
dc.title.none.fl_str_mv The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
title The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
spellingShingle The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
Organizaciones
Organization
Planificación estratégica
Strategic planning
Innovaciones educativas
Educational innovations
Recursos humanos
Human capital
Inteligencia emocional
Emotional intelligence
Empresas
Business enterprises
Marketing
Mercadeo
Encuestas
Surveys
Tamaño de la industria
Industries - Size
Gestión del conocimiento
Knowledge management
Trabajos de grado
Administración
Departamento de Gestión Organizacional
title_short The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
title_full The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
title_fullStr The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
title_full_unstemmed The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
title_sort The impact of strategy, emotional intelligence, innovation, and cross-functional teams on operational effectiveness
dc.creator.fl_str_mv Bernal Morales, Juan Diego
Orozco Saenz, Santiago
Ramos Viveros, María Valentina
dc.contributor.advisor.none.fl_str_mv Santa Flórez, Ricardo Alberto
dc.contributor.author.none.fl_str_mv Bernal Morales, Juan Diego
Orozco Saenz, Santiago
Ramos Viveros, María Valentina
dc.contributor.role.none.fl_str_mv Asesor Tesis
dc.subject.none.fl_str_mv Organizaciones
Organization
Planificación estratégica
Strategic planning
Innovaciones educativas
Educational innovations
Recursos humanos
Human capital
Inteligencia emocional
Emotional intelligence
Empresas
Business enterprises
Marketing
Mercadeo
Encuestas
Surveys
Tamaño de la industria
Industries - Size
Gestión del conocimiento
Knowledge management
Trabajos de grado
Administración
Departamento de Gestión Organizacional
topic Organizaciones
Organization
Planificación estratégica
Strategic planning
Innovaciones educativas
Educational innovations
Recursos humanos
Human capital
Inteligencia emocional
Emotional intelligence
Empresas
Business enterprises
Marketing
Mercadeo
Encuestas
Surveys
Tamaño de la industria
Industries - Size
Gestión del conocimiento
Knowledge management
Trabajos de grado
Administración
Departamento de Gestión Organizacional
description Organizations in this day and age are adamant to create a competitive advantage over other firms, by improving their operational effectiveness through innovation and human capital strategies like cross functional teams. It is, therefore, crucial to evaluate how Emotional Intelligence and Cross-functional teams are relevant to improve Process innovation and operational effectiveness in Colombian companies for an advantage in a globalized market. This paper analyzes quantitative data from 180 questionnaires using a structural equation model. The questionnaire was made to several industries in Colombia. Initial findings suggest that strategy implementation in the companies has a relevant impact on Cross-functional teams, emotional intelligence, and process innovation, however, it lacks to impact operational effectiveness in quality. Although emotional intelligence and strategies are deficient to create quality in operational effectiveness, Cross-functional teams presented a positive correlation with operational effectiveness, as an important variable for Colombian competitive advantage.
publishDate 2021
dc.date.accessioned.none.fl_str_mv 2021-07-24T07:40:18Z
dc.date.available.none.fl_str_mv 2021-07-23
2021-07-24T07:40:18Z
dc.date.issued.none.fl_str_mv 2021-07-23
dc.type.none.fl_str_mv info:eu-repo/semantics/bachelorThesis
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.none.fl_str_mv http://purl.org/coar/resource_type/c_7a1f
dc.type.local.none.fl_str_mv Trabajo de grado
format http://purl.org/coar/resource_type/c_7a1f
dc.identifier.other.none.fl_str_mv 325960
dc.identifier.uri.none.fl_str_mv http://repository.icesi.edu.co/biblioteca_digital/handle/10906/87468
dc.identifier.OLIB.none.fl_str_mv http://biblioteca2.icesi.edu.co/cgi-olib?oid=325960
identifier_str_mv 325960
url http://repository.icesi.edu.co/biblioteca_digital/handle/10906/87468
http://biblioteca2.icesi.edu.co/cgi-olib?oid=325960
dc.language.iso.none.fl_str_mv spa
language spa
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.uri.none.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.license.none.fl_str_mv Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/
Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)
http://purl.org/coar/access_right/c_abf2
dc.format.extent.none.fl_str_mv 33 páginas
dc.format.medium.none.fl_str_mv Digital
dc.format.mimetype.none.fl_str_mv application/pdf
dc.coverage.spatial.none.fl_str_mv Cali de Lat: 03 24 00 N degrees minutes Lat: 3.4000 decimal degrees Long: 076 30 00 W degrees minutes Long: -76.5000 decimal degrees.
dc.publisher.none.fl_str_mv Universidad Icesi
dc.publisher.faculty.none.fl_str_mv Facultad de Ciencias Administrativas y Económicas
dc.publisher.department.none.fl_str_mv Departamento de Gestión Organizacional
dc.publisher.place.none.fl_str_mv Santiago de Cali
publisher.none.fl_str_mv Universidad Icesi
institution Universidad ICESI
bitstream.url.fl_str_mv http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/87468/1/TG02933.pdf
bitstream.checksum.fl_str_mv 1676f5499f9320a527eaa9d75b6b45b8
bitstream.checksumAlgorithm.fl_str_mv MD5
repository.name.fl_str_mv Biblioteca Digital - Universidad icesi
repository.mail.fl_str_mv cdcriollo@icesi.edu.co
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