Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption

The steep increase in the number and variety of exchange relations, the increased complexity and uncertainty of the business environment cannot be managed without the presence of interpersonal and/or interorganizational trust and relationship commitment. Manufacturer firms have to pay close attentio...

Full description

Autores:
Concha Velásquez, José Roberto
Tipo de recurso:
Article of investigation
Fecha de publicación:
2013
Institución:
Universidad ICESI
Repositorio:
Repositorio ICESI
Idioma:
eng
OAI Identifier:
oai:repository.icesi.edu.co:10906/78895
Acceso en línea:
http://search.proquest.com/openview/9e9d25e98e6e669051284c3bafa4c222/1?pq-origsite=gscholar
http://www.scirp.org/journal/PaperInformation.aspx?PaperID=36253
http://hdl.handle.net/10906/78895
http://dx.doi.org/10.4236/me.2013.49A003
Palabra clave:
Marketing (Mercadeo)
Economics
Business
Competencias
Economía
Negocios y management
Confianza
Rights
openAccess
License
https://creativecommons.org/licenses/by-nc-nd/4.0/
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network_name_str Repositorio ICESI
repository_id_str
spelling Concha Velásquez, José RobertoWuhan de Lat: 30 35 00 N degrees minutes Lat: 30.5833 decimal degrees Long: 114 16 00 E degrees minutes Long: 114.2667 decimal degrees2016-02-04T22:11:29Z2016-02-04T22:11:29Z2013-09-012152-7245http://search.proquest.com/openview/9e9d25e98e6e669051284c3bafa4c222/1?pq-origsite=gscholarhttp://www.scirp.org/journal/PaperInformation.aspx?PaperID=36253http://hdl.handle.net/10906/78895http://dx.doi.org/10.4236/me.2013.49A003instname: Universidad Icesireponame: Biblioteca Digitalrepourl: https://repository.icesi.edu.co/The steep increase in the number and variety of exchange relations, the increased complexity and uncertainty of the business environment cannot be managed without the presence of interpersonal and/or interorganizational trust and relationship commitment. Manufacturer firms have to pay close attention to developing and maintaining relationship commitment and dealers’ trust. The value of such efforts is the most apparent when high levels of competition threaten market shares and the stability of the dealers’ network. This empirical study shows that trust and relationship commitment are important assets for the technological interface adoption and bring significant savings for the manufacturer and dealer.7 páginasDigitalapplication/pdfengScientific Research PublishingWuhanModern Economy, Vol. 4, No. 9A - 2013EL AUTOR, expresa que la obra objeto de la presente autorización es original y la elaboró sin quebrantar ni suplantar los derechos de autor de terceros, y de tal forma, la obra es de su exclusiva autoría y tiene la titularidad sobre éste. PARÁGRAFO: en caso de queja o acción por parte de un tercero referente a los derechos de autor sobre el artículo, folleto o libro en cuestión, EL AUTOR, asumirá la responsabilidad total, y saldrá en defensa de los derechos aquí autorizados; para todos los efectos, la Universidad Icesi actúa como un tercero de buena fe. Esta autorización, permite a la Universidad Icesi, de forma indefinida, para que en los términos establecidos en la Ley 23 de 1982, la Ley 44 de 1993, leyes y jurisprudencia vigente al respecto, haga publicación de este con fines educativos. Toda persona que consulte ya sea la biblioteca o en medio electrónico podrá copiar apartes del texto citando siempre las fuentes, es decir el título del trabajo y el autor.https://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)http://purl.org/coar/access_right/c_abf2Marketing (Mercadeo)EconomicsBusinessCompetenciasEconomíaNegocios y managementConfianzaManufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoptioninfo:eu-repo/semantics/articlehttp://purl.org/coar/resource_type/c_2df8fbb1Artículoinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/version/c_970fb48d4fbd8a85Comunidad Universidad Icesi – Investigadores49A1421ORIGINALconcha_manufacturer_dealer_2013.pdfconcha_manufacturer_dealer_2013.pdfapplication/pdf248271http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/78895/4/concha_manufacturer_dealer_2013.pdffe7d2ca93871eb903c7aafcb99477b5cMD54TEXTconcha_manufacturer_dealer_2013.pdf.txtconcha_manufacturer_dealer_2013.pdf.txttext/plain35998http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/78895/2/concha_manufacturer_dealer_2013.pdf.txtae0ce0c6d4293aa848eaed52d5591444MD5210906/78895oai:repository.icesi.edu.co:10906/788952020-05-18 15:11:36.162Biblioteca Digital - Universidad icesicdcriollo@icesi.edu.co
dc.title.eng.fl_str_mv Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
title Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
spellingShingle Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
Marketing (Mercadeo)
Economics
Business
Competencias
Economía
Negocios y management
Confianza
title_short Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
title_full Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
title_fullStr Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
title_full_unstemmed Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
title_sort Manufacturer-Dealer Relationships. The Influence of Trust and Commitment to Technological Interface Adoption
dc.creator.fl_str_mv Concha Velásquez, José Roberto
dc.contributor.author.spa.fl_str_mv Concha Velásquez, José Roberto
dc.subject.eng.fl_str_mv Marketing (Mercadeo)
Economics
Business
topic Marketing (Mercadeo)
Economics
Business
Competencias
Economía
Negocios y management
Confianza
dc.subject.spa.fl_str_mv Competencias
Economía
Negocios y management
Confianza
description The steep increase in the number and variety of exchange relations, the increased complexity and uncertainty of the business environment cannot be managed without the presence of interpersonal and/or interorganizational trust and relationship commitment. Manufacturer firms have to pay close attention to developing and maintaining relationship commitment and dealers’ trust. The value of such efforts is the most apparent when high levels of competition threaten market shares and the stability of the dealers’ network. This empirical study shows that trust and relationship commitment are important assets for the technological interface adoption and bring significant savings for the manufacturer and dealer.
publishDate 2013
dc.date.issued.none.fl_str_mv 2013-09-01
dc.date.accessioned.none.fl_str_mv 2016-02-04T22:11:29Z
dc.date.available.none.fl_str_mv 2016-02-04T22:11:29Z
dc.type.eng.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.eng.fl_str_mv http://hdl.handle.net/10906/78895
dc.identifier.doi.eng.fl_str_mv http://dx.doi.org/10.4236/me.2013.49A003
dc.identifier.instname.none.fl_str_mv instname: Universidad Icesi
dc.identifier.reponame.none.fl_str_mv reponame: Biblioteca Digital
dc.identifier.repourl.none.fl_str_mv repourl: https://repository.icesi.edu.co/
identifier_str_mv 2152-7245
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http://www.scirp.org/journal/PaperInformation.aspx?PaperID=36253
http://hdl.handle.net/10906/78895
http://dx.doi.org/10.4236/me.2013.49A003
dc.language.iso.eng.fl_str_mv eng
language eng
dc.relation.ispartof.eng.fl_str_mv Modern Economy, Vol. 4, No. 9A - 2013
dc.rights.uri.none.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.accessrights.eng.fl_str_mv info:eu-repo/semantics/openAccess
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eu_rights_str_mv openAccess
dc.format.extent.spa.fl_str_mv 7 páginas
dc.format.medium.spa.fl_str_mv Digital
dc.format.mimetype.none.fl_str_mv application/pdf
dc.coverage.spatial.none.fl_str_mv Wuhan de Lat: 30 35 00 N degrees minutes Lat: 30.5833 decimal degrees Long: 114 16 00 E degrees minutes Long: 114.2667 decimal degrees
dc.publisher.spa.fl_str_mv Scientific Research Publishing
dc.publisher.place.spa.fl_str_mv Wuhan
institution Universidad ICESI
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