Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia
In this paper we present data from a recent survey of residents' satisfaction levels with a range of urban public goods and government performance in Cali, Colombia. The more affluent report higher levels of satisfaction, especially with regard to security, public space, utilities and governmen...
- Autores:
-
Martínez, Lina
Ortíz, Marianella
Short, John
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2015
- Institución:
- Universidad ICESI
- Repositorio:
- Repositorio ICESI
- Idioma:
- eng
- OAI Identifier:
- oai:repository.icesi.edu.co:10906/79028
- Acceso en línea:
- http://www.sciencedirect.com/science/article/pii/S019739751500096X
http://hdl.handle.net/10906/79028
http://dx.doi.org/10.1016/j.habitatint.2015.05.015
- Palabra clave:
- Economía
Espacio público
Servicio público
Capital social
Econometría
Economics
Econometrics models
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc-nd/4.0/
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Martínez, LinaOrtíz, MarianellaShort, JohnAmsterdam de Lat: 52 21 00 N degrees minutes Lat: 52.3500 decimal degrees Long: 004 55 00 E degrees minutes Long: 4.9167 decimal degrees2016-02-29T22:28:56Z2016-02-29T22:28:56Z2015-10-010197-3975http://www.sciencedirect.com/science/article/pii/S019739751500096Xhttp://hdl.handle.net/10906/79028http://dx.doi.org/10.1016/j.habitatint.2015.05.015instname: Universidad Icesireponame: Biblioteca Digitalrepourl: https://repository.icesi.edu.co/In this paper we present data from a recent survey of residents' satisfaction levels with a range of urban public goods and government performance in Cali, Colombia. The more affluent report higher levels of satisfaction, especially with regard to security, public space, utilities and government performance, compared to the poor. The low scoring on satisfaction with civic norms and government performance, especially amongst the poor, undermines the notion of an aspirations paradox, suggests a lack of social capital and distrust of government, and indicates a social capital deficit. Our survey results indicate that strengthening the bonds of social capital, improving urban public space and working to improve public safety should be important areas of concern for urban and national governments.7 páginasDigitalapplication/pdfengElsevier LtdÁmsterdamHabitat International, Vol 49 - 2015EL AUTOR, expresa que la obra objeto de la presente autorización es original y la elaboró sin quebrantar ni suplantar los derechos de autor de terceros, y de tal forma, la obra es de su exclusiva autoría y tiene la titularidad sobre éste. PARÁGRAFO: en caso de queja o acción por parte de un tercero referente a los derechos de autor sobre el artículo, folleto o libro en cuestión, EL AUTOR, asumirá la responsabilidad total, y saldrá en defensa de los derechos aquí autorizados; para todos los efectos, la Universidad Icesi actúa como un tercero de buena fe. Esta autorización, permite a la Universidad Icesi, de forma indefinida, para que en los términos establecidos en la Ley 23 de 1982, la Ley 44 de 1993, leyes y jurisprudencia vigente al respecto, haga publicación de este con fines educativos. Toda persona que consulte ya sea la biblioteca o en medio electrónico podrá copiar apartes del texto citando siempre la fuentes, es decir el título del trabajo y el autor.https://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)http://purl.org/coar/access_right/c_abf2EconomíaEspacio públicoServicio públicoCapital socialEconometríaEconomicsEconometrics modelsCitizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombiainfo:eu-repo/semantics/articlehttp://purl.org/coar/resource_type/c_2df8fbb1Artículoinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/version/c_970fb48d4fbd8a85Comunidad Universidad Icesi – Investigadores498491ORIGINALmartinez_citizen satisfaction_2015.pdfmartinez_citizen satisfaction_2015.pdfapplication/pdf1004170http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/79028/1/martinez_citizen%20satisfaction_2015.pdf5571d87eda2d3d525a04aedd79038127MD5110906/79028oai:repository.icesi.edu.co:10906/790282018-11-14 11:30:05.077Biblioteca Digital - Universidad icesicdcriollo@icesi.edu.co |
dc.title.spa.fl_str_mv |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
title |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
spellingShingle |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia Economía Espacio público Servicio público Capital social Econometría Economics Econometrics models |
title_short |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
title_full |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
title_fullStr |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
title_full_unstemmed |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
title_sort |
Citizen satisfaction with public goods and government services in the global urban south: A case study of Cali, Colombia |
dc.creator.fl_str_mv |
Martínez, Lina Ortíz, Marianella Short, John |
dc.contributor.author.spa.fl_str_mv |
Martínez, Lina Ortíz, Marianella Short, John |
dc.subject.spa.fl_str_mv |
Economía Espacio público Servicio público Capital social |
topic |
Economía Espacio público Servicio público Capital social Econometría Economics Econometrics models |
dc.subject.eng.fl_str_mv |
Econometría Economics Econometrics models |
description |
In this paper we present data from a recent survey of residents' satisfaction levels with a range of urban public goods and government performance in Cali, Colombia. The more affluent report higher levels of satisfaction, especially with regard to security, public space, utilities and government performance, compared to the poor. The low scoring on satisfaction with civic norms and government performance, especially amongst the poor, undermines the notion of an aspirations paradox, suggests a lack of social capital and distrust of government, and indicates a social capital deficit. Our survey results indicate that strengthening the bonds of social capital, improving urban public space and working to improve public safety should be important areas of concern for urban and national governments. |
publishDate |
2015 |
dc.date.issued.none.fl_str_mv |
2015-10-01 |
dc.date.accessioned.none.fl_str_mv |
2016-02-29T22:28:56Z |
dc.date.available.none.fl_str_mv |
2016-02-29T22:28:56Z |
dc.type.eng.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.coar.none.fl_str_mv |
http://purl.org/coar/resource_type/c_2df8fbb1 |
dc.type.local.spa.fl_str_mv |
Artículo |
dc.type.version.eng.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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http://purl.org/coar/version/c_970fb48d4fbd8a85 |
format |
http://purl.org/coar/resource_type/c_2df8fbb1 |
status_str |
publishedVersion |
dc.identifier.issn.none.fl_str_mv |
0197-3975 |
dc.identifier.other.spa.fl_str_mv |
http://www.sciencedirect.com/science/article/pii/S019739751500096X |
dc.identifier.uri.none.fl_str_mv |
http://hdl.handle.net/10906/79028 |
dc.identifier.doi.none.fl_str_mv |
http://dx.doi.org/10.1016/j.habitatint.2015.05.015 |
dc.identifier.instname.none.fl_str_mv |
instname: Universidad Icesi |
dc.identifier.reponame.none.fl_str_mv |
reponame: Biblioteca Digital |
dc.identifier.repourl.none.fl_str_mv |
repourl: https://repository.icesi.edu.co/ |
identifier_str_mv |
0197-3975 instname: Universidad Icesi reponame: Biblioteca Digital repourl: https://repository.icesi.edu.co/ |
url |
http://www.sciencedirect.com/science/article/pii/S019739751500096X http://hdl.handle.net/10906/79028 http://dx.doi.org/10.1016/j.habitatint.2015.05.015 |
dc.language.iso.eng.fl_str_mv |
eng |
language |
eng |
dc.relation.ispartof.eng.fl_str_mv |
Habitat International, Vol 49 - 2015 |
dc.rights.uri.none.fl_str_mv |
https://creativecommons.org/licenses/by-nc-nd/4.0/ |
dc.rights.accessrights.spa.fl_str_mv |
info:eu-repo/semantics/openAccess |
dc.rights.license.none.fl_str_mv |
Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0) |
dc.rights.coar.none.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by-nc-nd/4.0/ Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0) http://purl.org/coar/access_right/c_abf2 |
eu_rights_str_mv |
openAccess |
dc.format.extent.none.fl_str_mv |
7 páginas |
dc.format.medium.spa.fl_str_mv |
Digital |
dc.format.mimetype.eng.fl_str_mv |
application/pdf |
dc.coverage.spatial.none.fl_str_mv |
Amsterdam de Lat: 52 21 00 N degrees minutes Lat: 52.3500 decimal degrees Long: 004 55 00 E degrees minutes Long: 4.9167 decimal degrees |
dc.publisher.spa.fl_str_mv |
Elsevier Ltd |
dc.publisher.place.none.fl_str_mv |
Ámsterdam |
institution |
Universidad ICESI |
bitstream.url.fl_str_mv |
http://repository.icesi.edu.co/biblioteca_digital/bitstream/10906/79028/1/martinez_citizen%20satisfaction_2015.pdf |
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Biblioteca Digital - Universidad icesi |
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cdcriollo@icesi.edu.co |
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1814094864752574464 |