PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO

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article
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2015
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Corporación Universitaria Iberoamericana
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Repositorio Ibero
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spa
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https://repositorio.ibero.edu.co/handle/001/4443
https://doi.org/10.33881/2011-7191.%x
Palabra clave:
Percepción
Fisioterapia
Satisfacción
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id IBERO_e944d15943f071df9ea9c360cfc7e30a
oai_identifier_str oai:repositorio.ibero.edu.co:001/4443
network_acronym_str IBERO
network_name_str Repositorio Ibero
repository_id_str
dc.title.none.fl_str_mv PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
title PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
spellingShingle PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
Rodríguez Ibague, Luis Fernando
Percepción
Fisioterapia
Satisfacción
title_short PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
title_full PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
title_fullStr PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
title_full_unstemmed PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
title_sort PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIO
dc.creator.none.fl_str_mv Rodríguez Ibague, Luis Fernando
Martínez Santa, Jaime
Valencia, Diana Marcela
Daza Pinzón, Luisa Fernanda
author Rodríguez Ibague, Luis Fernando
author_facet Rodríguez Ibague, Luis Fernando
Martínez Santa, Jaime
Valencia, Diana Marcela
Daza Pinzón, Luisa Fernanda
author_role author
author2 Martínez Santa, Jaime
Valencia, Diana Marcela
Daza Pinzón, Luisa Fernanda
author2_role author
author
author
dc.subject.none.fl_str_mv Percepción
Fisioterapia
Satisfacción
topic Percepción
Fisioterapia
Satisfacción
publishDate 2015
dc.date.none.fl_str_mv 2015-12-16 00:00:00
2015-12-16 00:00:00
2015-12-16
2022-06-14T21:52:05Z
2022-06-14T21:52:05Z
dc.type.none.fl_str_mv Artículo de revista
http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/version/c_970fb48d4fbd8a85
Text
info:eu-repo/semantics/article
Artículos
Articles
http://purl.org/redcol/resource_type/ARTREF
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv 10.33881/2011-7191.%x
2463-2236
2011-7191
https://repositorio.ibero.edu.co/handle/001/4443
https://doi.org/10.33881/2011-7191.%x
identifier_str_mv 10.33881/2011-7191.%x
2463-2236
2011-7191
url https://repositorio.ibero.edu.co/handle/001/4443
https://doi.org/10.33881/2011-7191.%x
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revmovimientocientifico.ibero.edu.co/article/download/915/749
Núm. 1 , Año 2015 : REVISTA MOVIMIENTO CIENTÍFICO
48
1
41
9
Movimiento Científico
Beattie, P., Dowda, M., Turner, C., Michener, L. & Nelson, R. (2005). Longitudinal continuity of care is associated with high patient satisfaction with physical therapy. Physical therapy. 85(10): 1046-1052.
Beattie, P.F., Nelson, R.M., & Lis, A. (2007). Spanish language version of the MedRisk instrument for measuring patient satisfaction with physical therapy care (MRPS): preliminary validation. Physical therapy. 87(6): 793-800.
Beattie, P.F. & Nelson, R.M. (2008). Preserving the quality of the patient-therapist relationship: an important consideration for value-centered physical therapy care. Journal of Orthopaedic & Sports Physical Therapy. 38(2): 34-35.
Bowling, A., Rowe, G., Lambert, N., Waddington, M., Mahtani, K. R., Kenten, C., & Francis, S. A. (2012 ).The measurement of patients’ expectations for health care: a review and psychometric testing of a measure of patients’ expectations. Health Technol Assess. 16(30): 1-8.
Bowling, A., Rowe, G. & McKee, M. (2013). Patients’ experiences of their healthcare in relation to their expectations and satisfaction: a population survey. Journal of the Royal Society of Medicine. 106(4): 143-149.
Casserley-Feeney, S.N., Phelan, M., Duffy, F., Roush, S., Cairns, M. C., & Hurley, D.A. (2008). Patient satisfaction with private physiotherapy for musculoskeletal pain. BMC musculoskeletal disorders. 9(1): 50-63.
Cheung, C.S.K., Bower, W.F., Kwok, S.C.B. & Van Hasselt, C.A. (2009). Contributors to surgical in-patient satisfaction—development and reliability of a targeted instrument. Asian Journal of Surgery. 32(3): 143-150.
Cleary, P.D. & McNeil, B.J. (1988). Patient satisfaction as an indicator of quality care. Inquiry. 25(1): 25-36.
Cooper, K., Smith, B. H., & Hancock, E. (2008). Patient-centredness in physiotherapy from the perspective of the chronic low back pain patient. Physiotherapy. 94(3): 244-252.
Custer, M.G. (2012). Developing a model of client satisfaction with a rehabilitation continuum of care. (Tesis de Doctorado). University of Kentucky.
Deyo, R.A. & Inui, T.S. (1980). Dropouts and broken appointments: a literature review and agenda for future research. Medical Care. 18(11): 1146-1157.
Harris, L.E., Swindle, R.W., Mungai, S.M., Weinberger, M. & Tierney, W.M. (1999). Measuring patient satisfaction for quality improvement. Medical Care. 37(12): 1207-1213.
Hills, R., & Kitchen, S. (2007). Satisfaction with outpatient physiotherapy: focus groups to explore the views of patients with acute and chronic musculoskeletal conditions. Physiotherapy Theory and Practice. 23(1): 1-20.
Hush, J.M., Cameron, K. & Mackey, M. (2011). Patient satisfaction with musculoskeletal physical therapy care: a systematic review. Physical therapy, 91(1): 25-36.
Hush, J.M., Yung, V., Mackey, M., Adams, R., Wand, B. M., Nelson, R., & Beattie, P. (2012). Patient satisfaction with musculoskeletal physiotherapy care in Australia: an international comparison. Journal of Manual & Manipulative Therapy. 20(4): 201-208.
Keith R. (1998). Patient Satisfaction and Rehabilitation Services. Archives of Physical Medicine and Rehabilitation. 79(1): 1122-8.
Krowinski, W.J., Steiber, S. (1996). Measuring and Managing Patient Satisfaction. American Hospital Association. 2a. edition. Chicago, Estados Unidos.
Kutty, R. K., Gebremichael, H., Tadesse, K., Negash, K., Teame, B., & Abraha, M. (2014) Evaluation of Patient’s Satisfaction level and Associated factors of Physiotherapy Services in Mekelle Ortho-Physiotherapy Centre, North Ethiopia: A Cross Sectional Study. IJPBSF. 8(1): 1-10.
MacDonald, C.A., Cox, P.D., Bartlett, D.J. (2002). Productivity and client satisfaction: a comparison between physical therapists and student therapist pairs. Physiother Can. 54: 92–101.
McKinnon, A.L. (2001). Client satisfaction with physical therapy services: Does age make a difference?. Physical & Occupational Therapy in Geriatrics. 19(2): 23-37.
Medina, F., Meseguer, A., Navarrete, S., Saturno P.J., Valera, J.F & Montilla, J. (2005). Calidad percibida por los usuarios de Fisioterapia en Atención Primaria. Rev Iberoam Fisioter Kinesiol. 8(1): 3-10.
Medina-Mirapeix, F., Oliveira-Sousa, S. L., SobralFerreira, M., Montilla-Herrador, J., JimenoSerrano, F. J., & Escolar-Reina, P. (2013). What elements of the informational, management, and relational continuity are associated with patient satisfaction with rehabilitation care and global rating change?. Archives of physical medicine and rehabilitation. 94(11): 2248-2254.
Meseguer, A. Medina, F., Escolar, P., Montilla, J., Hernández, N. Hidalgo, M. (2008). Calidad percibida en la fisioterapia de atención primaria: situación y oportunidades de mejora en la atención a la cervicalgia. Rev Iberoam Fisioter Kinesiol. 11(2): 68-80.
MinSalud. (2012). Sistema de Garantia de la Calidad en Salud. Obtenido de http://www.minsalud.gov.co/salud/Paginas/SistemaObligatoriodeGara nt%C3%ADadeCalidad-SOGC.
Monnin, D., Perneger, T.D. (2002). Scale to measure patient satisfaction with physical therapy. Phys Ther. 82(7): 682-91.
Øien, A.M., Steihaug, S., Iversen, S. & Råheim, M. (2011). Communication as negotiation processes in long‐term physiotherapy: a qualitative study. Scandinavian journal of caring sciences. 25(1): 53-61.
Peersman, W., Rooms, T., Bracke, N., Van Waelvelde, H., De Maeseneer, J., & Cambier, D. (2013). Patients’ priorities regarding outpatient physiotherapy care: A qualitative and quantitative study. Manual therapy. 18(2): 155-164.
Potter, M., Gordon, S., Hamer, P. (2003). The physiotherapy experience in private practice: the patients’ perspective. Aust J Physiother. 49(3): 195–202.
Ramírez, T., Nájera, P., Nigenda, G. (1998). Percepción de la calidad de la atención de los servicios de salud en México: perspectiva de los usuarios. Salud Pública Mex. 40(1): 3-12.
Rodríguez, M. (2012). Satisfacción por los servicios brindados en la sala de Fisioterapia del Hospital General “Dr. Juan Bruno Zayas Alfonso” de Santiago de Cuba. MEDISAN. 16(8): 1235-1240.
Stephens, B., Gross, D. (2007). The influence of a continuum of care model on the rehabilitation of compensation claimants with soft tissue disorders. Spine. 32(5): 2898–2904.
Tennakoon, T. & de Zoysa, P. (2014). Patient satisfaction with physiotherapy services in an Asian country: A report from Sri Lanka. Hong Kong Physiotherapy Journal. 32(2): 79-85.
Wagner, D., Bear, M. (2009). Patient satisfaction with nursing care: a concept analysis within a nursing framework. J Adv Nurs. 65(3): 692–701.
Williams, B. (1994). Patient satisfaction: a valid concept? Soc Sci Med. 38(4): 509-516.
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spelling PERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIOPERCEPCIÓN DE LA SATISFACCIÓN EN LA ATENCIÓN EN USUARIOS ATENDIDOS POR ESTUDIANTES DE FISIOTERAPIA DE LA UNIVERSIDAD DEL ROSARIORodríguez Ibague, Luis FernandoMartínez Santa, JaimeValencia, Diana MarcelaDaza Pinzón, Luisa FernandaPercepciónFisioterapiaSatisfacciónCorporación Universitaria Iberoamericana2015-12-16 00:00:002022-06-14T21:52:05Z2015-12-16 00:00:002022-06-14T21:52:05Z2015-12-16Artículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_6501http://purl.org/coar/version/c_970fb48d4fbd8a85Textinfo:eu-repo/semantics/articleArtículosArticleshttp://purl.org/redcol/resource_type/ARTREFinfo:eu-repo/semantics/publishedVersionapplication/pdf10.33881/2011-7191.%x2463-22362011-7191https://repositorio.ibero.edu.co/handle/001/4443https://doi.org/10.33881/2011-7191.%xhttps://revmovimientocientifico.ibero.edu.co/article/view/915reponame:Repositorio Iberoinstname:Corporación Universitaria Iberoamericanainstacron:Corporación Universitaria Iberoamericanaspahttps://revmovimientocientifico.ibero.edu.co/article/download/915/749Núm. 1 , Año 2015 : REVISTA MOVIMIENTO CIENTÍFICO481419Movimiento CientíficoBeattie, P., Dowda, M., Turner, C., Michener, L. & Nelson, R. (2005). Longitudinal continuity of care is associated with high patient satisfaction with physical therapy. Physical therapy. 85(10): 1046-1052.Beattie, P.F., Nelson, R.M., & Lis, A. (2007). Spanish language version of the MedRisk instrument for measuring patient satisfaction with physical therapy care (MRPS): preliminary validation. Physical therapy. 87(6): 793-800.Beattie, P.F. & Nelson, R.M. (2008). Preserving the quality of the patient-therapist relationship: an important consideration for value-centered physical therapy care. Journal of Orthopaedic & Sports Physical Therapy. 38(2): 34-35.Bowling, A., Rowe, G., Lambert, N., Waddington, M., Mahtani, K. R., Kenten, C., & Francis, S. A. (2012 ).The measurement of patients’ expectations for health care: a review and psychometric testing of a measure of patients’ expectations. Health Technol Assess. 16(30): 1-8.Bowling, A., Rowe, G. & McKee, M. (2013). Patients’ experiences of their healthcare in relation to their expectations and satisfaction: a population survey. Journal of the Royal Society of Medicine. 106(4): 143-149.Casserley-Feeney, S.N., Phelan, M., Duffy, F., Roush, S., Cairns, M. C., & Hurley, D.A. (2008). Patient satisfaction with private physiotherapy for musculoskeletal pain. BMC musculoskeletal disorders. 9(1): 50-63.Cheung, C.S.K., Bower, W.F., Kwok, S.C.B. & Van Hasselt, C.A. (2009). Contributors to surgical in-patient satisfaction—development and reliability of a targeted instrument. Asian Journal of Surgery. 32(3): 143-150.Cleary, P.D. & McNeil, B.J. (1988). Patient satisfaction as an indicator of quality care. Inquiry. 25(1): 25-36.Cooper, K., Smith, B. H., & Hancock, E. (2008). Patient-centredness in physiotherapy from the perspective of the chronic low back pain patient. Physiotherapy. 94(3): 244-252.Custer, M.G. (2012). Developing a model of client satisfaction with a rehabilitation continuum of care. (Tesis de Doctorado). University of Kentucky.Deyo, R.A. & Inui, T.S. (1980). Dropouts and broken appointments: a literature review and agenda for future research. Medical Care. 18(11): 1146-1157.Harris, L.E., Swindle, R.W., Mungai, S.M., Weinberger, M. & Tierney, W.M. (1999). Measuring patient satisfaction for quality improvement. Medical Care. 37(12): 1207-1213.Hills, R., & Kitchen, S. (2007). Satisfaction with outpatient physiotherapy: focus groups to explore the views of patients with acute and chronic musculoskeletal conditions. Physiotherapy Theory and Practice. 23(1): 1-20.Hush, J.M., Cameron, K. & Mackey, M. (2011). Patient satisfaction with musculoskeletal physical therapy care: a systematic review. Physical therapy, 91(1): 25-36.Hush, J.M., Yung, V., Mackey, M., Adams, R., Wand, B. M., Nelson, R., & Beattie, P. (2012). Patient satisfaction with musculoskeletal physiotherapy care in Australia: an international comparison. Journal of Manual & Manipulative Therapy. 20(4): 201-208.Keith R. (1998). Patient Satisfaction and Rehabilitation Services. Archives of Physical Medicine and Rehabilitation. 79(1): 1122-8.Krowinski, W.J., Steiber, S. (1996). Measuring and Managing Patient Satisfaction. American Hospital Association. 2a. edition. Chicago, Estados Unidos.Kutty, R. K., Gebremichael, H., Tadesse, K., Negash, K., Teame, B., & Abraha, M. (2014) Evaluation of Patient’s Satisfaction level and Associated factors of Physiotherapy Services in Mekelle Ortho-Physiotherapy Centre, North Ethiopia: A Cross Sectional Study. IJPBSF. 8(1): 1-10.MacDonald, C.A., Cox, P.D., Bartlett, D.J. (2002). Productivity and client satisfaction: a comparison between physical therapists and student therapist pairs. Physiother Can. 54: 92–101.McKinnon, A.L. (2001). Client satisfaction with physical therapy services: Does age make a difference?. Physical & Occupational Therapy in Geriatrics. 19(2): 23-37.Medina, F., Meseguer, A., Navarrete, S., Saturno P.J., Valera, J.F & Montilla, J. (2005). Calidad percibida por los usuarios de Fisioterapia en Atención Primaria. Rev Iberoam Fisioter Kinesiol. 8(1): 3-10.Medina-Mirapeix, F., Oliveira-Sousa, S. L., SobralFerreira, M., Montilla-Herrador, J., JimenoSerrano, F. J., & Escolar-Reina, P. (2013). What elements of the informational, management, and relational continuity are associated with patient satisfaction with rehabilitation care and global rating change?. Archives of physical medicine and rehabilitation. 94(11): 2248-2254.Meseguer, A. Medina, F., Escolar, P., Montilla, J., Hernández, N. Hidalgo, M. (2008). Calidad percibida en la fisioterapia de atención primaria: situación y oportunidades de mejora en la atención a la cervicalgia. Rev Iberoam Fisioter Kinesiol. 11(2): 68-80.MinSalud. (2012). Sistema de Garantia de la Calidad en Salud. Obtenido de http://www.minsalud.gov.co/salud/Paginas/SistemaObligatoriodeGara nt%C3%ADadeCalidad-SOGC.Monnin, D., Perneger, T.D. (2002). Scale to measure patient satisfaction with physical therapy. Phys Ther. 82(7): 682-91.Øien, A.M., Steihaug, S., Iversen, S. & Råheim, M. (2011). Communication as negotiation processes in long‐term physiotherapy: a qualitative study. Scandinavian journal of caring sciences. 25(1): 53-61.Peersman, W., Rooms, T., Bracke, N., Van Waelvelde, H., De Maeseneer, J., & Cambier, D. (2013). Patients’ priorities regarding outpatient physiotherapy care: A qualitative and quantitative study. Manual therapy. 18(2): 155-164.Potter, M., Gordon, S., Hamer, P. (2003). The physiotherapy experience in private practice: the patients’ perspective. Aust J Physiother. 49(3): 195–202.Ramírez, T., Nájera, P., Nigenda, G. (1998). Percepción de la calidad de la atención de los servicios de salud en México: perspectiva de los usuarios. Salud Pública Mex. 40(1): 3-12.Rodríguez, M. (2012). Satisfacción por los servicios brindados en la sala de Fisioterapia del Hospital General “Dr. Juan Bruno Zayas Alfonso” de Santiago de Cuba. MEDISAN. 16(8): 1235-1240.Stephens, B., Gross, D. (2007). The influence of a continuum of care model on the rehabilitation of compensation claimants with soft tissue disorders. Spine. 32(5): 2898–2904.Tennakoon, T. & de Zoysa, P. (2014). Patient satisfaction with physiotherapy services in an Asian country: A report from Sri Lanka. Hong Kong Physiotherapy Journal. 32(2): 79-85.Wagner, D., Bear, M. (2009). Patient satisfaction with nursing care: a concept analysis within a nursing framework. J Adv Nurs. 65(3): 692–701.Williams, B. (1994). Patient satisfaction: a valid concept? Soc Sci Med. 38(4): 509-516.info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2https://creativecommons.org/licenses/by-nc-sa/4.0/2023-03-10T12:55:40Z

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