Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura

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https://doi.org/10.33881/2011-7191.%x
Palabra clave:
Presentismo
Absentismo
Salud laboral
Productividad
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dc.title.none.fl_str_mv Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
title Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
spellingShingle Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
López Roza, Erika Maritza
Presentismo
Absentismo
Salud laboral
Productividad
title_short Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
title_full Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
title_fullStr Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
title_full_unstemmed Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
title_sort Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura
dc.creator.none.fl_str_mv López Roza, Erika Maritza
Riaño Casallas, Martha Isabel
author López Roza, Erika Maritza
author_facet López Roza, Erika Maritza
Riaño Casallas, Martha Isabel
author_role author
author2 Riaño Casallas, Martha Isabel
author2_role author
dc.subject.none.fl_str_mv Presentismo
Absentismo
Salud laboral
Productividad
topic Presentismo
Absentismo
Salud laboral
Productividad
publishDate 2015
dc.date.none.fl_str_mv 2015-12-16 00:00:00
2015-12-16 00:00:00
2015-12-16
2022-06-14T21:52:02Z
2022-06-14T21:52:02Z
dc.type.none.fl_str_mv Artículo de revista
http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/resource_type/c_6501
http://purl.org/coar/version/c_970fb48d4fbd8a85
Text
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Artículos
Articles
http://purl.org/redcol/resource_type/ARTREF
info:eu-repo/semantics/publishedVersion
format article
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dc.identifier.none.fl_str_mv 10.33881/2011-7191.%x
2463-2236
2011-7191
https://repositorio.ibero.edu.co/handle/001/4436
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url https://repositorio.ibero.edu.co/handle/001/4436
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dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revmovimientocientifico.ibero.edu.co/article/download/856/709
Núm. 1 , Año 2015 : REVISTA MOVIMIENTO CIENTÍFICO
59
1
50
9
Movimiento Científico
Aronsson, G., Gustafsson, K., & Dallner, M. (2000). Sick but yet at work. An empirical study of sickness presenteeism. Journal of epidemiology and community health, 54(7): 502-509
Aronsson, G., & Gustafsson, K. (2005). Sickness presenteeism: prevalence, attendance-pressure factors, and an outline of a model for research. Journal of Occupational and Environmental Medicine. 47(9): 958-966.
Arteaga, O., Vera, A., Carrasco, C., & Contreras, G. (2007). Presentismo y su relevancia para la Salud Ocupacional en Chile. Ciencia y Trabajo. 9(1):61-63.
Bergström, G., Bodin, L., Hagberg, J., Aronsson, G., & Josephson, M. (2009). Sickness presenteeism today, sickness absenteeism tomorrow? A prospective study on sickness presenteeism and future sickness absenteeism. Journal of Occupational and Environmental Medicine. 51(6): 629-638.
Bierla, I., Huver, B., & Richard, S. (2011). Presenteeism at work: the influence of managers. International Journal of Business and Management Studies, št. 2: 97-107.
Bockerman, P., & Laukkanen, E. (2009). Presenteeism in Finland: determinants by gender and the sector of economy. Ege Academic Review. 9(3): 1007-1016.
Burton, W. N., Pransky, G., Conti, D. J., Chen, C. Y., & Edington, D. W. (2004). The association of medical conditions and presenteeism. Journal of Occupational and Environmental Medicine. 46(6): S38-S45.
Bracewell, L. M., Campbell, D. I., Faure, P. R., Giblin, E. R., Morris, T. A., Satterthwaite, L. B., & Holmes, J. D. (2010). Sickness presenteeism in a New Zealand hospital. Journal of the New Zealand Medical Association, 123(1): 8-18.
Callen, B. L., Lindley, L. C., & Niederhauser, V. P. (2013). Health risk factors associated with presenteeism in the workplace. Journal of Occupational and Environmental Medicin. 55(11): 1312-1317.
Campo, M., & Darragh, A. R. (2012). Work-related musculoskeletal disorders are associated with impaired presenteeism in allied health care professionals. Journal of Occupational and Environmental Medicine. 54(1): 64-70.
Cancelliere, C., Cassidy, J. D., Ammendolia, C., & Côté, P. (2011). Are workplace health promotion programs effective at improving presenteeism in workers? A systematic review and best evidence synthesis of the literature. BMC Public Health, 11(1), 395.
Congreso de Colombia. Ley 1562 de 2012. Por el cual se modifica el Sistema de Riesgos Laborales y se dictan otras disposiciones en materia de salud ocupacional. Bogotá: Diario Oficial; 2012
Coopmans, J. (2010). Stress related causes of presenteeism amongst South African managers. Tesis Universidad de Pretoria. Recuperado de: http://hdl.handle.net/2263/23354.
Cooper, C., & Dewe, P. (2008). Well-being—absenteeism, presenteeism, costs and challenges. Occupational medicine. 58(8): 522-524.
Despiégel, N., Danchenko, N., François, C., Lensberg, B., & Drummond, M. F. (2012). The use and performance of productivity scales to evaluate presenteeism in mood disorders. Value in Health. 15(8): 1148-1161.
España, G. (2013). Percepción del presentismo y comportamiento de la morbilidad en trabajadores de una industria papelera, Carabobo 2010-2011. Tesis Universidad de Carabobo. Recuperado de: http:// riuc.bc.uc.edu.ve/handle/123456789/1117.
Gates, D. M., Succop, P., Brehm, B. J., Gillespie, G. L., & Sommers, B. D. (2008). Obesity and presenteeism: the impact of body mass index on workplace productivity. Journal of Occupational and Environmental Medicine. 50(1): 39-45.
Gilbreath, B., & Karimi, L. (2012). Supervisor behavior and employee presenteeism. Int J Leadership Stud. 7: 114-31.
Goetzel, R. Z., Long, S. R., Ozminkowski, R. J., Hawkins, K., Wang, S., & Lynch, W. (2004). Health, absence, disability, and presenteeism cost estimates of certain physical and mental health conditions affecting US employers. Journal of Occupational and Environmental Medicine. 46(4): 398-412.
Hansen, C. D., & Andersen, J. H. (2008). Going ill to work–What personal circumstances, attitudes and work-related factors are associated with sickness presenteeism?. Social science & medicine, 67(6), 956-964.
Health Enhancement Research Organization (HERO). (2010). New findings and realistic solutions to employee presenteeism. Recuperado de: http://www.trustfor.com/uploads/1/6/3/0/16302268/ presenteeism_white_paper.pdf
Hemp, P. (2004). Presenteeism: at work-but out of it. Harvard Business Review, 82(10): 49-58.
Hooper, P. D. Presenteeism (2011). Recuperado de: http://wordpress.cache.www.cidmcorp.com. s3.amazonaws.com/wp-content/uploads/WP_PRESENTEEISM_R4_AA_FINAL.pdf. Consultado: 12 de mayo 2015
Izal, Sola M. (2012). Presentismo asociado a la prevención de riesgos laborales. Tesis Universidad publica de Navarra. Recuperado de: http://academicae.unavarra.es/handle/2454/6284.
Kim, M. S., Park, J. B., Min, K. B., Lee, K. J., & Kwon, K. (2014). Presenteeism among self employed workers: Korean working conditions survey. Annals of occupational and environmental medicine. 26(1): 32-40.
Krane, L., Larsen, E. L., Nielsen, C. V., Stapelfeldt, C. M., Johnsen, R., & Risør, M. B. (2014). Attitudes towards sickness absence and sickness presenteeism in health and care sectors in Norway and Denmark: a qualitative study. BMC public health. 14(1): 880.
Janssens, H., Clays, E., De Clercq, B., De Bacquer, D., & Braeckman, L. (2013). The relation between presenteeism and different types of future sickness absence. Journal of occupational health, 55(3): 132-141.
Lack, D. M. (2011). Presenteeism revisited a comprehensive review. AAOHN Journal. 59(2): 77-91.
Landry, M., & Miller, C. (2010). Presenteeism: are we hurting the patients we are trying to help?. Journal of general internal medicine. 25(11): 1142-1143.
Levin-Epstein, J. (2005). Presenteeism and paid sick days. Recuperado de: http://www.clasp.org/resources-and-publications/files/0212.pdf.
Manchado Garabito Rocío, Tamames Gómez Sonia, López González María, Mohedano Macías Laura, D´Agostino Marcelo, Veiga de Cabo Jorge. (2009). Revisiones Sistemáticas Exploratorias. Medicina y seguridad del trabajo. 55(216): 12-19.
Mariappan, M. (2011). Nursing staff Absenteeism and Presenteeism in Public Sector Hospitals in Mumbai. Indian Journal of Psychological Science. 5(2): 1-11.
Martinez, L. F., & Ferreira, A. I. (2012). Sick at work: presenteeism among nurses in a Portuguese public hospital. Stress and Health. 28(4): 297-304.
Paschoalin, H. C., Griep, R. H., Lisboa, M. T. L., & de Mello, D. C. B. (2013). Adaptación transcultural y validación para el portugués brasileño del Stanford Presenteeism Scale para evaluacióndel presentismo. Revista Latino-Americana de Enfermagem, 21(1): 388-395.
Prater, T., & Smith, K. (2011). Underlying factors contributing to presenteeism and absenteeism. Journal of Business & Economics Research (JBER). 9(6): 1-14.
Prochaska, J. O., Evers, K. E., Johnson, J. L., Castle, P. H., Prochaska, J. M., Sears, L. E., & Pope, J. E. (2011). The well-being assessment for productivity: a well-being approach to presenteeism. Journal of Occupational and Environmental Medicine. 53(7): 735-742.
Reyes, J.F. (2014). Presentismo en Enfermería. Implicaciones en seguridad del paciente: posibilidades de control y reducción. Enfermería Global, 13(35): 362-373.
Roelen, C. A. M., & Groothoff, J. W. (2010). Rigorous management of sickness absence provokes sickness presenteeism. Occupational medicine. 60(4): 244-246.
Roelen, C. A. M., & Groothoff, J. W. (2010). Rigorous management of sickness absence provokes sickness presenteeism. Occupational medicine, 60(4), 244-246.
Ruiz Salazar, A. (1987) Salud y productividad. Editorial Noriega. México.
Salazar Jaramillo, J. (2011). Presentismo: un problema que afecta la salud laboral análisis desde la psicología organizacional y del trabajo. Tesis Universidad Universidad Católica de Pereira. Recuperado de: http://ribuc.ucp.edu.co:8080/jspui/handle/10785/553.
Sandí, G. F. (2006). Presentismo: potencialidad en accidentes de salud. Acta Médica Costarricense, 48(1): 30-34.
Saarvala, E. (2006). Presenteeism: The latest attack on economic and human productivity. Human Resources Management-University of Toronto. Recuperado de: http://supportingadvancement.com/employment/general/saarvala_presenteeism.pdf
Scuffham, P. A., Vecchio, N., & Whiteford, H. A. (2014). Exploring the validity of HPQ-based presenteeism measures to estimate productivity losses in the health and education sectors. Medical Decision Making. 34(1):127-37
Sitter, D. (2005). Presenteeism: The hidden costs of business. eZine articles, June. Recuperado de: http://www.mujereslibresdeviolencia.usmp.edu.pe/wpcontent/uploads/2014/09/Ausentismo-Presentismo-1.-Los-costos-ocultos-de-Negocios. pdf.
Søgaard, R., Sørensen, J., Linde, L., & Hetland, M. L. (2010). The significance of presenteeism for the value of lost production: the case of rheumatoid arthritis. Clinico Economics and outcomes research: CEOR, 2: 105-110.
Taloyan, M., Aronsson, G., Leineweber, C., Hanson, L. M., Alexanderson, K., & Westerlund, H. (2012). Sickness presenteeism predicts suboptimal self-rated health and sickness absence: a nationally representative study of the Swedish working population. PLoS ONE. 7(9): 8-15.
Vera, A., Hirmas, M., Carrasco, C., Vanegas, J., Canepa, C., Briones, J., & García, J. (2008). Interferencia trabajo-familia y presentismo laboral: Una comparación entre trabajadores del sector productivo y del sector servicio. Memorias sobre Foro de las Américas en Investigación sobre factores sicosociales. Recuperado de: http://factorespsicosociales.com/segundoforo/trabajos_libres/VERAHIRMAS-GARCIA-ETAL.pdf.
Willingham, J.G. (2008). Managing presenteeism and disability to improve productivity. Benefits & Compensation Digest. 45(12): 1-8.
Yildirim, M. H., Saygin, M., & Yildirim, S. (2013) A research about employees ‘work-life balance and presenteeism tendency. International Journal Of Social Sciences And Humanity Studies. 5(2): 119-129.
Yildirim, M. H., & Saygin, M. (2014) Effects of presenteeism syndrome on employees ’burnout levels. International Journal Of Social Sciences And Humanity Studies. 6 (1): 89-97.
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spelling Presenitsmo y su relación con la seguridad y salud en el trabajo: una revisión de la literatura López Roza, Erika MaritzaRiaño Casallas, Martha IsabelPresentismoAbsentismoSalud laboralProductividadCorporación Universitaria Iberoamericana2015-12-16 00:00:002022-06-14T21:52:02Z2015-12-16 00:00:002022-06-14T21:52:02Z2015-12-16Artículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_6501http://purl.org/coar/version/c_970fb48d4fbd8a85Textinfo:eu-repo/semantics/articleArtículosArticleshttp://purl.org/redcol/resource_type/ARTREFinfo:eu-repo/semantics/publishedVersionapplication/pdf10.33881/2011-7191.%x2463-22362011-7191https://repositorio.ibero.edu.co/handle/001/4436https://doi.org/10.33881/2011-7191.%xhttps://revmovimientocientifico.ibero.edu.co/article/view/856reponame:Repositorio Iberoinstname:Corporación Universitaria Iberoamericanainstacron:Corporación Universitaria Iberoamericanaspahttps://revmovimientocientifico.ibero.edu.co/article/download/856/709Núm. 1 , Año 2015 : REVISTA MOVIMIENTO CIENTÍFICO591509Movimiento CientíficoAronsson, G., Gustafsson, K., & Dallner, M. (2000). Sick but yet at work. An empirical study of sickness presenteeism. Journal of epidemiology and community health, 54(7): 502-509Aronsson, G., & Gustafsson, K. (2005). Sickness presenteeism: prevalence, attendance-pressure factors, and an outline of a model for research. Journal of Occupational and Environmental Medicine. 47(9): 958-966.Arteaga, O., Vera, A., Carrasco, C., & Contreras, G. (2007). Presentismo y su relevancia para la Salud Ocupacional en Chile. Ciencia y Trabajo. 9(1):61-63.Bergström, G., Bodin, L., Hagberg, J., Aronsson, G., & Josephson, M. (2009). Sickness presenteeism today, sickness absenteeism tomorrow? A prospective study on sickness presenteeism and future sickness absenteeism. Journal of Occupational and Environmental Medicine. 51(6): 629-638.Bierla, I., Huver, B., & Richard, S. (2011). Presenteeism at work: the influence of managers. International Journal of Business and Management Studies, št. 2: 97-107.Bockerman, P., & Laukkanen, E. (2009). Presenteeism in Finland: determinants by gender and the sector of economy. Ege Academic Review. 9(3): 1007-1016.Burton, W. N., Pransky, G., Conti, D. J., Chen, C. Y., & Edington, D. W. (2004). The association of medical conditions and presenteeism. Journal of Occupational and Environmental Medicine. 46(6): S38-S45.Bracewell, L. M., Campbell, D. I., Faure, P. R., Giblin, E. R., Morris, T. A., Satterthwaite, L. B., & Holmes, J. D. (2010). Sickness presenteeism in a New Zealand hospital. Journal of the New Zealand Medical Association, 123(1): 8-18.Callen, B. L., Lindley, L. C., & Niederhauser, V. P. (2013). Health risk factors associated with presenteeism in the workplace. Journal of Occupational and Environmental Medicin. 55(11): 1312-1317.Campo, M., & Darragh, A. R. (2012). Work-related musculoskeletal disorders are associated with impaired presenteeism in allied health care professionals. Journal of Occupational and Environmental Medicine. 54(1): 64-70.Cancelliere, C., Cassidy, J. D., Ammendolia, C., & Côté, P. (2011). Are workplace health promotion programs effective at improving presenteeism in workers? A systematic review and best evidence synthesis of the literature. BMC Public Health, 11(1), 395.Congreso de Colombia. Ley 1562 de 2012. Por el cual se modifica el Sistema de Riesgos Laborales y se dictan otras disposiciones en materia de salud ocupacional. Bogotá: Diario Oficial; 2012Coopmans, J. (2010). Stress related causes of presenteeism amongst South African managers. Tesis Universidad de Pretoria. Recuperado de: http://hdl.handle.net/2263/23354.Cooper, C., & Dewe, P. (2008). Well-being—absenteeism, presenteeism, costs and challenges. Occupational medicine. 58(8): 522-524.Despiégel, N., Danchenko, N., François, C., Lensberg, B., & Drummond, M. F. (2012). The use and performance of productivity scales to evaluate presenteeism in mood disorders. Value in Health. 15(8): 1148-1161.España, G. (2013). Percepción del presentismo y comportamiento de la morbilidad en trabajadores de una industria papelera, Carabobo 2010-2011. Tesis Universidad de Carabobo. Recuperado de: http:// riuc.bc.uc.edu.ve/handle/123456789/1117.Gates, D. M., Succop, P., Brehm, B. J., Gillespie, G. L., & Sommers, B. D. (2008). Obesity and presenteeism: the impact of body mass index on workplace productivity. Journal of Occupational and Environmental Medicine. 50(1): 39-45.Gilbreath, B., & Karimi, L. (2012). Supervisor behavior and employee presenteeism. Int J Leadership Stud. 7: 114-31.Goetzel, R. Z., Long, S. R., Ozminkowski, R. J., Hawkins, K., Wang, S., & Lynch, W. (2004). Health, absence, disability, and presenteeism cost estimates of certain physical and mental health conditions affecting US employers. Journal of Occupational and Environmental Medicine. 46(4): 398-412.Hansen, C. D., & Andersen, J. H. (2008). Going ill to work–What personal circumstances, attitudes and work-related factors are associated with sickness presenteeism?. Social science & medicine, 67(6), 956-964.Health Enhancement Research Organization (HERO). (2010). New findings and realistic solutions to employee presenteeism. Recuperado de: http://www.trustfor.com/uploads/1/6/3/0/16302268/ presenteeism_white_paper.pdfHemp, P. (2004). Presenteeism: at work-but out of it. Harvard Business Review, 82(10): 49-58.Hooper, P. D. Presenteeism (2011). Recuperado de: http://wordpress.cache.www.cidmcorp.com. s3.amazonaws.com/wp-content/uploads/WP_PRESENTEEISM_R4_AA_FINAL.pdf. Consultado: 12 de mayo 2015Izal, Sola M. (2012). Presentismo asociado a la prevención de riesgos laborales. Tesis Universidad publica de Navarra. Recuperado de: http://academicae.unavarra.es/handle/2454/6284.Kim, M. S., Park, J. B., Min, K. B., Lee, K. J., & Kwon, K. (2014). Presenteeism among self employed workers: Korean working conditions survey. Annals of occupational and environmental medicine. 26(1): 32-40.Krane, L., Larsen, E. L., Nielsen, C. V., Stapelfeldt, C. M., Johnsen, R., & Risør, M. B. (2014). Attitudes towards sickness absence and sickness presenteeism in health and care sectors in Norway and Denmark: a qualitative study. BMC public health. 14(1): 880.Janssens, H., Clays, E., De Clercq, B., De Bacquer, D., & Braeckman, L. (2013). The relation between presenteeism and different types of future sickness absence. Journal of occupational health, 55(3): 132-141.Lack, D. M. (2011). Presenteeism revisited a comprehensive review. AAOHN Journal. 59(2): 77-91.Landry, M., & Miller, C. (2010). Presenteeism: are we hurting the patients we are trying to help?. Journal of general internal medicine. 25(11): 1142-1143.Levin-Epstein, J. (2005). Presenteeism and paid sick days. Recuperado de: http://www.clasp.org/resources-and-publications/files/0212.pdf.Manchado Garabito Rocío, Tamames Gómez Sonia, López González María, Mohedano Macías Laura, D´Agostino Marcelo, Veiga de Cabo Jorge. (2009). Revisiones Sistemáticas Exploratorias. Medicina y seguridad del trabajo. 55(216): 12-19.Mariappan, M. (2011). Nursing staff Absenteeism and Presenteeism in Public Sector Hospitals in Mumbai. Indian Journal of Psychological Science. 5(2): 1-11.Martinez, L. F., & Ferreira, A. I. (2012). Sick at work: presenteeism among nurses in a Portuguese public hospital. Stress and Health. 28(4): 297-304.Paschoalin, H. C., Griep, R. H., Lisboa, M. T. L., & de Mello, D. C. B. (2013). Adaptación transcultural y validación para el portugués brasileño del Stanford Presenteeism Scale para evaluacióndel presentismo. Revista Latino-Americana de Enfermagem, 21(1): 388-395.Prater, T., & Smith, K. (2011). Underlying factors contributing to presenteeism and absenteeism. Journal of Business & Economics Research (JBER). 9(6): 1-14.Prochaska, J. O., Evers, K. E., Johnson, J. L., Castle, P. H., Prochaska, J. M., Sears, L. E., & Pope, J. E. (2011). The well-being assessment for productivity: a well-being approach to presenteeism. Journal of Occupational and Environmental Medicine. 53(7): 735-742.Reyes, J.F. (2014). Presentismo en Enfermería. Implicaciones en seguridad del paciente: posibilidades de control y reducción. Enfermería Global, 13(35): 362-373.Roelen, C. A. M., & Groothoff, J. W. (2010). Rigorous management of sickness absence provokes sickness presenteeism. Occupational medicine. 60(4): 244-246.Roelen, C. A. M., & Groothoff, J. W. (2010). Rigorous management of sickness absence provokes sickness presenteeism. Occupational medicine, 60(4), 244-246.Ruiz Salazar, A. (1987) Salud y productividad. Editorial Noriega. México.Salazar Jaramillo, J. (2011). Presentismo: un problema que afecta la salud laboral análisis desde la psicología organizacional y del trabajo. Tesis Universidad Universidad Católica de Pereira. Recuperado de: http://ribuc.ucp.edu.co:8080/jspui/handle/10785/553.Sandí, G. F. (2006). Presentismo: potencialidad en accidentes de salud. Acta Médica Costarricense, 48(1): 30-34.Saarvala, E. (2006). Presenteeism: The latest attack on economic and human productivity. Human Resources Management-University of Toronto. Recuperado de: http://supportingadvancement.com/employment/general/saarvala_presenteeism.pdfScuffham, P. A., Vecchio, N., & Whiteford, H. A. (2014). Exploring the validity of HPQ-based presenteeism measures to estimate productivity losses in the health and education sectors. Medical Decision Making. 34(1):127-37Sitter, D. (2005). Presenteeism: The hidden costs of business. eZine articles, June. Recuperado de: http://www.mujereslibresdeviolencia.usmp.edu.pe/wpcontent/uploads/2014/09/Ausentismo-Presentismo-1.-Los-costos-ocultos-de-Negocios. pdf.Søgaard, R., Sørensen, J., Linde, L., & Hetland, M. L. (2010). The significance of presenteeism for the value of lost production: the case of rheumatoid arthritis. Clinico Economics and outcomes research: CEOR, 2: 105-110.Taloyan, M., Aronsson, G., Leineweber, C., Hanson, L. M., Alexanderson, K., & Westerlund, H. (2012). Sickness presenteeism predicts suboptimal self-rated health and sickness absence: a nationally representative study of the Swedish working population. PLoS ONE. 7(9): 8-15.Vera, A., Hirmas, M., Carrasco, C., Vanegas, J., Canepa, C., Briones, J., & García, J. (2008). Interferencia trabajo-familia y presentismo laboral: Una comparación entre trabajadores del sector productivo y del sector servicio. Memorias sobre Foro de las Américas en Investigación sobre factores sicosociales. 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