Simulation of changes on the psychosocial risk in the nursing personnel after implementing the policy of good practices on the risk treatment

Objective. Evaluate the change over time of psychosocial risk management for the nursing personnel of an intermediate complexity clinic of Bogota (Colombia). Methods. Descriptive and correlational research performed under the approach of risk management (identification, analysis, assessment and treatment). The psychosocial risk of the nursing personnel was studied through 10-year system dynamics models (with and without the implementation of the policy of good practices on the risk treatment) in two scenarios: when the nursing personnel works shifts of 6 hours (morning or afternoon) and when they work over 12 hours (double shift or night shift). Results. When implementing a policy of good practices on the risk treatment, the double shift scenario shows an improvement among 25% to 88% in the variables of: health, labor motivation, burnout, service level and productivity; as well as in the variables of the organization associated to number of patients, nursing personnel and profit. Likewise, the single shift scenario with good practices improves in all the above-mentioned variables and generates stability on the variables of absenteeism and resignations. Conclusion. The best scenario is the single shift scenario with the application of good practices of risk treatment in comparison with the double shift scenario with good practices, which allows concluding that the good practices have a positive effect on the variables of nursing personnel and on those associated to the organization.

• Autores: Bolívar Murcia, María Paula; Cruz González, Joan Paola; Rodríguez Bello, Luz Angélica
• Tipo de recurso: Article of investigation
• Fecha de publicación: 2018
• Institución: Escuela Colombiana de Ingeniería Julio Garavito
• Repositorio: Repositorio Institucional ECI
• Idioma: eng
• OAI Identifier: oai:repositorio.escuelaing.edu.co:001/1610
• Acceso en línea: https://repositorio.escuelaing.edu.co/handle/001/1610; https://doi.org/10.17533/udea.iee.v36n1e06
• Palabra clave: Jornada laboral; Enfermeras - Jornada de trabajo; Turnos laborales; Análisis ocupacional; Hours of labor; Nurses - Workday; Shift systems; Job analysis; Occupational risks; Burnout; Profesional; Health services administration; Nursing staff; Risk management; Riesgos laborales; Agotamiento profesional; Administración de los servicios de salud; Personal de enfermería; Gestión de riesgos; Riscos ocupacionais; Esgotamento profissional; Administração de serviços de saúde; Recursos humanos de enfermagem; Gestão de riscos
• Rights: openAccess
• License: https://creativecommons.org/licenses/by/4.0/