Desarrollo de un tablero de control para la medición del desempeño de proyectos ejecutados por contrato de obra pública en Colombia

The development of this degree work is based on the order of the phases of the proposed research. In the first place, the conception of the idea is presented where the purpose of this work is explained, establishing the problem to be solved, the justification for its realization and the objectives that are expected to be fulfilled. Subsequently, the theoretical framework chapter is developed where conceptual and theoretical elements are presented, such as the Public Works Contract, performance measurement systems, the construction of metrics, indicators and dashboards, in addition to context analysis of the project. Next, the methodological framework chapter is presented, in which the type of research to be developed is defined, together with the phases of the research and the description of the research instruments to be used in each phase. Next, we continue with the results chapter, which is composed of three parts, firstly, it collects through a matrix of findings the results of the literature review applied to six different sources of inputs for the construction of the scoreboard. control. On the other hand, the results of the application of a questionnaire as a research instrument are shown. And finally the conclusions and recommendations on the findings and results of the research are presented. Then, the construction chapter of the control panel for the public works contract -TDCCOP is presented, which is built based on the findings and results of the previous chapter. The definition of the control panel is described, and the process of construction of the board is developed, which includes the selection of knowledge areas, creation of a library of indicators, choice of KPIs for the control board and finally the composition of the TDCCOP. Next, the validation of the control panel built is carried out, through the application of an expert judgment, on which its application is described and results obtained that allow adjustments to be made on the final version of the control panel. Subsequently, the final version is presented with the respective settings and the description of its components. Finally, the conclusions, recommendations and future work that result from the research and construction process of the tool are presented.

• Autores: Caicedo Reyes, Juan Carlos; Melo Cortés, Luisa Fernanda
• Fecha de publicación: 2019
• Institución: Escuela Colombiana de Ingeniería Julio Garavito
• Repositorio: Repositorio Institucional ECI
• Idioma: spa
• OAI Identifier: oai:repositorio.escuelaing.edu.co:001/1002
• Acceso en línea: https://catalogo.escuelaing.edu.co/cgi-bin/koha/opac-detail.pl?biblionumber=22074; https://repositorio.escuelaing.edu.co/handle/001/1002
• Palabra clave: Gerencia de Proyectos; Medición de Desempeño - Proyectos; Contratos públicos - Colombia; Éxito; Proyect Management; Performance Measurement - Projects; Public contracts - Colombia; Success
• Rights: openAccess
• License: Derechos Reservados - Escuela Colombiana de Ingeniería Julio Garavito