Identification and Analysis of Project Management Success Factors in Information Technology SMEs
This article identifies and analyses the success factors involved in project management through an exploratory study that encompasses nineteen interviews, fifty-seven surveys and one session with a focus group of project managers, department managers who have taken the role of project managers and g...
- Autores:
-
González Correa, Juan Andrés
Sánchez Castañeda, Sandra Liliana
Velandia Quintero, Deisy Aydee
Giraldo, Germán Eduardo
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2018
- Institución:
- Escuela Colombiana de Ingeniería Julio Garavito
- Repositorio:
- Repositorio Institucional ECI
- Idioma:
- eng
- OAI Identifier:
- oai:repositorio.escuelaing.edu.co:001/1455
- Acceso en línea:
- https://repositorio.escuelaing.edu.co/handle/001/1455
- Palabra clave:
- Gestion de proyectos
Tecnologìa de la Informaciòn
Gestion de proyectos
Tecnologìa de la Informaciòn
Project Management
Information Technology
- Rights
- closedAccess
- License
- http://purl.org/coar/access_right/c_14cb
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Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| title |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| spellingShingle |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs Gestion de proyectos Tecnologìa de la Informaciòn Gestion de proyectos Tecnologìa de la Informaciòn Project Management Information Technology |
| title_short |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| title_full |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| title_fullStr |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| title_full_unstemmed |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| title_sort |
Identification and Analysis of Project Management Success Factors in Information Technology SMEs |
| dc.creator.fl_str_mv |
González Correa, Juan Andrés Sánchez Castañeda, Sandra Liliana Velandia Quintero, Deisy Aydee Giraldo, Germán Eduardo |
| dc.contributor.author.none.fl_str_mv |
González Correa, Juan Andrés Sánchez Castañeda, Sandra Liliana Velandia Quintero, Deisy Aydee Giraldo, Germán Eduardo |
| dc.subject.armarc.none.fl_str_mv |
Gestion de proyectos Tecnologìa de la Informaciòn |
| topic |
Gestion de proyectos Tecnologìa de la Informaciòn Gestion de proyectos Tecnologìa de la Informaciòn Project Management Information Technology |
| dc.subject.proposal.spa.fl_str_mv |
Gestion de proyectos Tecnologìa de la Informaciòn Project Management Information Technology |
| description |
This article identifies and analyses the success factors involved in project management through an exploratory study that encompasses nineteen interviews, fifty-seven surveys and one session with a focus group of project managers, department managers who have taken the role of project managers and general managers of small and medium-sized enterprises (SMEs) of the information technology (IT) sector in Bogota, Colombia. After analyzing the information, the authors identified eleven factors for the achievement of project management goals in these organizations. These comprise managerial, organizational and sector aspects that influence the resource management and leadership in projects of SMEs of information technology. |
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2018 |
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2018 |
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2021-05-20T19:24:14Z 2021-10-01T17:40:01Z |
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2021-05-20 2021-10-01T17:40:01Z |
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Artículo de revista |
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http://purl.org/coar/version/c_970fb48d4fbd8a85 |
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https://repositorio.escuelaing.edu.co/handle/001/1455 |
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10.4018/IJITPM.2018100105 |
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DOI:10.4018/IJITPM.2018100105 |
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1938-0232 10.4018/IJITPM.2018100105 DOI:10.4018/IJITPM.2018100105 |
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eng |
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eng |
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Identification and Analysis of Project Management Success Factors in Information Technology SMEs." IJITPM vol.9, no.4 2018: pp.73-90. http://doi.org/10.4018/IJITPM.2018100105 |
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90 |
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73 |
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9 |
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International Journal of Information Technology Project Management |
| dc.relation.references.eng.fl_str_mv |
Agarwal N. Rathod U. (2006). Defining ‘success’ for software projects: An exploratory revelation.International Journal of Project Management, 24(4), 358–370. 10.1016/j.ijproman.2005.11.009 Alhawari S. Karadsheh L. Talet A. N. Mansour E. (2012). Knowledge-based risk management framework for information technology project.International Journal of Information Management, 32(1), 50–65. 10.1016/j.ijinfomgt.2011.07.002 Baccarini D. Salm G. Love P. E. (2004). Management of risks in information technology projects.Industrial Management & Data Systems, 104(4), 286–295. 10.1108/02635570410530702 Barker S. Cole R. (2007). Brilliant Project Management: What the Best Project Managers Know, Say, and Do. Pearson Education. Berkun S. (2008). Making Things Happen: Mastering Project Management. O'Reilly. Bryde D. J. Robinson L. (2005). Client versus contractor perspectives on project success criteria.International Journal of Project Management, 23(8), 622–629. 10.1016/j.ijproman.2005.05.003 Chow T. Cao D. B. (2008). A survey study of critical success factors in agile software projects.Journal of Systems and Software, 81(6), 961–971. 10.1016/j.jss.2007.08.020 Cooke-Davies T. (2002). The “real” success factors on projects.International Journal of Project Management, 20(3), 185–190. 10.1016/S0263-7863(01)00067-9 De Bakker K. Boonstra A. Wortmann H. (2010). Does risk management contribute to IT project success? A meta-analysis of empirical evidence.International Journal of Project Management, 28(5), 493–503. 10.1016/j.ijproman.2009.07.002 Dixon M. (2012). APM Project Management Body of Knowledge, 6. Peterborough, England: Association for Project Management. El Emam K. Koru A. G. (2008). A replicated survey of IT software project failures.IEEE Software, 25(5), 84–90. 10.1109/MS.2008.107 Heldman K. (2011). The best first step toward a career in Project Management. Project Management Jumpstart, 6. John Wiley & Sons. International Project Management Association. (2006). ICB-IPMA Competence Baseline version 3.0. International Project Management Association, Nijkerk. Johnson J. Boucher K. D. Connors K. Robinson J. (2001). Collaborating on project success.Software Magazine, 7(2), 15. Jones C. (2004). Software project management practices: Failure versus success.Crosstalk, 17(10), 5–9. Kappelman L. A. McKeeman R. Zhang L. (2006). Early warning signs of IT project failure: The dominant dozen.Information Systems Management, 23(4), 31–36. 10.1201/1078.10580530/46352.23.4.20060901/95110.4 Kerzner H. R. (2009). Project Management: A Systems Approach to Planning, Scheduling, and Controlling. John Wiley & Sons. Kostalova J. Tetrevova L. (2014). Project Management and its Tools in Practice in the Czech Republic.Procedia: Social and Behavioral Sciences, 150, 678–689. 10.1016/j.sbspro.2014.09.087 Kutsch E. Hall M. (2005). Intervening conditions on the management of project risk: Dealing with uncertainty in information technology projects.International Journal of Project Management, 23(8), 591–599. 10.1016/j.ijproman.2005.06.009 Milis K. Mercken R. (2002). Success factors regarding the implementation of ICT investment projects.International Journal of Production Economics, 80(1), 105–117. 10.1016/S0925-5273(02)00246-3 Montequín V. R. Fernández S. C. Fernández F. O. Balsera J. V. (2014). Analysis of the success factors and failure causes in projects: comparison of the Spanish information and communication technology (ICT) sector.International Journal of Information Technology Project Management, 7(1), 18–31. 10.4018/IJITPM.2016010102 Mora-Riapira E. H. Vera-Colina M. A. Melgarejo-Molina Z. A. (2015). Planificación estratégica y niveles de competitividad de las Mipymes del sector comercio en Bogotá.Estudios Gerenciales, 31(134), 79–87. 10.1016/j.estger.2014.08.001 Murphy, A., & Ledwith, A. (2006). Project Management Tools And Techniques In High-Tech SMES In Ireland. Retrieved from http://proceedings-test.utsp.utwente.nl/138/1/Ledwith%2CA._c.s._paper.pdf Office of Government Commerce OGC . (2009). Managing Successful Projects With PRINCE2. The Stationery Office. Ohara S. (2005). A Guidebook of Project & Program Management (p. 2M). Project Management Association of Japan. Petter S. (2008). Managing user expectations on software projects: Lessons from the trenches.International Journal of Project Management, 26(7), 700–712. 10.1016/j.ijproman.2008.05.014 Pollack J. Adler D. (2014). Does project management affect business productivity? Evidence from Australian small to medium enterprises.Project Management Journal, 45(6), 17–24. 10.1002/pmj.21459 Procaccino J. D. Verner J. M. Shelfer K. M. Gefen D. (2005). What do software practitioners really think about project success: An exploratory study.Journal of Systems and Software, 78(2), 194–203. 10.1016/j.jss.2004.12.011 Ramos P. Mota C. (2014). Perceptions of Success and Failure Factors in Information Technology Projects: A Study from Brazilian Companies.Procedia: Social and Behavioral Sciences, 119, 349–357. 10.1016/j.sbspro.2014.03.040 Ramos, P. A., & Mota, C. M. (2014). Analysis Of Success And Failure Factors In Information Technology Projects. Retrieved from http://www.abepro.org.br/biblioteca/icieom2012_submission_182.pdf Rodney Turner J. Ledwith A. Kelly J. (2009). Project management in small to medium-sized enterprises: A comparison between firms by size and industry.International Journal of Managing Projects in Business, 2(2), 282–296. 10.1108/17538370910949301 Ropponen J. Lyytinen K. (2000). Components of software development risk: How to address them? A project manager survey.IEEE Transactions on Software Engineering, 26(2), 98–112. 10.1109/32.841112 Rose, K. H. (2013). A Guide to the Project Management Body of Knowledge (PMBOK Guide)—Fifth Edition. Project Management Journal, 44(3). Salmeron J. L. Herrero I. (2005). An AHP-based methodology to rank critical success factors of executive information systems.Computer Standards & Interfaces, 28(1), 1–12. 10.1016/j.csi.2004.09.002 Savolainen P. Ahonen J. J. Richardson I. (2012). Software development project success and failure from the supplier’s perspective: A systematic literature review.International Journal of Project Management, 30(4), 458–469. 10.1016/j.ijproman.2011.07.002 Schmidt R. Lyytinen K. Mark Keil P. C. (2001). Identifying software project risks: An international Delphi study.Journal of Management Information Systems, 17(4), 5–36. 10.1080/07421222.2001.11045662 Shenhar A. Maltz A. Levy O. (2001). Measurement of project success.Project Management Journal, 6, 164–169. Stellingwerf R. Zandhuis A. (2013). ISO 21500 Guidance on Project Management–A Pocket Guide. Van Haren. Strauss A. Corbin J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory. Sage Publications, Inc. Thite M. (2000). Leadership styles in information technology projects.International Journal of Project Management, 18(4), 235–241. 10.1016/S0263-7863(99)00021-6 Thomas G. Fernández W. (2008). Success in IT projects: A matter of definition?International Journal of Project Management, 26(7), 733–742. 10.1016/j.ijproman.2008.06.003 Turner R. Ledwith A. Kelly J. (2010). Project management in small to medium-sized enterprises: Matching processes to the nature of the firm.International Journal of Project Management, 28(8), 744–755. 10.1016/j.ijproman.2010.06.005 Turner R. Ledwith A. Kelly J. (2012). Project management in small to medium-sized enterprises: Tailoring the practices to the size of company.Management Decision, 50(5), 942–957. 10.1108/00251741211227627 |
| dc.relation.references.spa.fl_str_mv |
Álvarez-Gayou, J. L. (2003). Cómo Hacer Investigación Cualitativa. Fundamentos y Metodología. México, DF: Paidos educador. Bancoldex. 2014. Sector software y TI. Programa de Transformación Productiva. Retrieved from https://www.ptp.com.co/portal/default.aspx Caiceo, J., Murua, S., & Cukier, J. (2012). Cómo Lograr Que Un Proyecto TI Llegue A Un Buen Puerto Sin Zozobrar En El Intento. Retrieved from http://www.emb.cl/gerencia/articulo.mvc?xid=177&sec=7 Castaño Ramírez A. (2011). Planeación estratégica en la Pyme de Bogotá. Orientación al futuro y evasión de la incertidumbre.Contaduría y Administración, 235, 147–173. de Colombia, C. (2004). Modificación De La Ley 590 De 2000 Sobre Promoción De La Micro, Pequeña Y Mediana Empresa Colombiana. Ley 905 De2004. Retrieved from http://www.sac.org.co/es/ambito-juridico/leyes/133-no-905-de-2004-modifica-ley-590-de-2000-sobre-mipymes.html Departamento Administrativo Nacional de Estadística. (2009). Informe De Resultados 2008, Encuesta De Calidad De La Gestión Estatal Para El Desarrollo Empresarial. Retrieved from https://formularios.dane.gov.co/Anda_4_1/index.php/catalog/174 Espinosa F. R. Molina Z. A. M. Vera-Colina M. A. (2015). Fracaso empresarial de las pequeñas y medianas empresas (pymes) en Colombia.Suma de Negocios, 6(13), 29–41. 10.1016/j.sumneg.2015.08.003 Esponda, S. (2013). Ambiente Para La Ayuda A La Mejora De Procesos En Las PyMES (Doctoral Dissertation, Facultad De Informática). Retrieved from http://sedici.unlp.edu.ar/handle/10915/26294 Fernández Sanz, L. (2005). Un sondeo sobre la práctica actual de pruebas de software en España. Revista Española de Innovación, Calidad e Ingeniería del Software, 1(2). Franco M. Urbano D. (2015). Dinamismo de las PYMES en Colombia: Un estudio comparativo de empresas.Revista Venezolana de Gerencia, 19(66). Hernández R. Fernández C. Baptista P. (2014). Metodología De La Investigación, 6. Mc Graw Hill Education. Labrada S. A. Sierra H. A. L. (2013). Valoración de la gestión de proyectos en empresas de Bogotá: Nivel de madurez en gestión de proyectos.Revista EAN, 69(69), 60–87. 10.21158/01208160.n69.2010.517 Martínez Marín S. J. Arango Aramburo S. Robledo Velásquez J. (2015). El crecimiento de la industria del software en Colombia: Un análisis sistémico.Revista EIA, 23, 95–106. Pinto J. (2015). Gerencia De Proyectos. Cómo Lograr La Ventaja Competitiva, 3. Editorial Pearson. |
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González Correa, Juan Andrés62a167a820beb9183321e4a3b7a7d980600Sánchez Castañeda, Sandra Lilianabbb931eccf59eef412e02bf845e941cd600Velandia Quintero, Deisy Aydeebdccc42785ea3e0218238bccec22406a600Giraldo, Germán Eduardoc00c62f7f0529947a210480038c9547a6002021-05-20T19:24:14Z2021-10-01T17:40:01Z2021-05-202021-10-01T17:40:01Z20181938-0232https://repositorio.escuelaing.edu.co/handle/001/145510.4018/IJITPM.2018100105DOI:10.4018/IJITPM.2018100105This article identifies and analyses the success factors involved in project management through an exploratory study that encompasses nineteen interviews, fifty-seven surveys and one session with a focus group of project managers, department managers who have taken the role of project managers and general managers of small and medium-sized enterprises (SMEs) of the information technology (IT) sector in Bogota, Colombia. After analyzing the information, the authors identified eleven factors for the achievement of project management goals in these organizations. These comprise managerial, organizational and sector aspects that influence the resource management and leadership in projects of SMEs of information technology.Este artículo identifica y analiza los factores de éxito de la gestión de proyectos a través de un estudio exploratorio que abarca diecinueve entrevistas, cincuenta y siete encuestas y una sesión con un grupo focal de gerentes de proyectos, gerentes de departamento que han asumido el rol de gerentes de proyectos y gerentes generales de pequeñas y medianas empresas (PYMES) del sector de tecnologías de la información (TI) en Bogotá, Colombia. Tras analizar la información, los autores identificaron once factores para el logro de los objetivos de la gestión de proyectos en estas organizaciones. Estos comprenden aspectos gerenciales, organizacionales y sectoriales que influyen en la gestión de los recursos y el liderazgo en los proyectos de las PYMES de tecnología de la información.application/pdfengGlobales de IGIColombiahttps://www.igi-global.com/gateway/article/212591Identification and Analysis of Project Management Success Factors in Information Technology SMEsArtículo de revistainfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARThttp://purl.org/coar/version/c_970fb48d4fbd8a85Identification and Analysis of Project Management Success Factors in Information Technology SMEs." IJITPM vol.9, no.4 2018: pp.73-90. http://doi.org/10.4018/IJITPM.2018100105904739N/AInternational Journal of Information Technology Project ManagementAgarwal N. Rathod U. (2006). Defining ‘success’ for software projects: An exploratory revelation.International Journal of Project Management, 24(4), 358–370. 10.1016/j.ijproman.2005.11.009Alhawari S. Karadsheh L. Talet A. N. Mansour E. (2012). Knowledge-based risk management framework for information technology project.International Journal of Information Management, 32(1), 50–65. 10.1016/j.ijinfomgt.2011.07.002Baccarini D. Salm G. Love P. E. (2004). Management of risks in information technology projects.Industrial Management & Data Systems, 104(4), 286–295. 10.1108/02635570410530702Barker S. Cole R. (2007). Brilliant Project Management: What the Best Project Managers Know, Say, and Do. Pearson Education.Berkun S. (2008). Making Things Happen: Mastering Project Management. O'Reilly.Bryde D. J. Robinson L. (2005). Client versus contractor perspectives on project success criteria.International Journal of Project Management, 23(8), 622–629. 10.1016/j.ijproman.2005.05.003Chow T. Cao D. B. (2008). A survey study of critical success factors in agile software projects.Journal of Systems and Software, 81(6), 961–971. 10.1016/j.jss.2007.08.020Cooke-Davies T. (2002). The “real” success factors on projects.International Journal of Project Management, 20(3), 185–190. 10.1016/S0263-7863(01)00067-9De Bakker K. Boonstra A. Wortmann H. (2010). Does risk management contribute to IT project success? A meta-analysis of empirical evidence.International Journal of Project Management, 28(5), 493–503. 10.1016/j.ijproman.2009.07.002Dixon M. (2012). APM Project Management Body of Knowledge, 6. Peterborough, England: Association for Project Management.El Emam K. Koru A. G. (2008). A replicated survey of IT software project failures.IEEE Software, 25(5), 84–90. 10.1109/MS.2008.107Heldman K. (2011). The best first step toward a career in Project Management. Project Management Jumpstart, 6. John Wiley & Sons.International Project Management Association. (2006). ICB-IPMA Competence Baseline version 3.0. International Project Management Association, Nijkerk.Johnson J. Boucher K. D. Connors K. Robinson J. (2001). Collaborating on project success.Software Magazine, 7(2), 15.Jones C. (2004). Software project management practices: Failure versus success.Crosstalk, 17(10), 5–9.Kappelman L. A. McKeeman R. Zhang L. (2006). Early warning signs of IT project failure: The dominant dozen.Information Systems Management, 23(4), 31–36. 10.1201/1078.10580530/46352.23.4.20060901/95110.4Kerzner H. R. (2009). Project Management: A Systems Approach to Planning, Scheduling, and Controlling. John Wiley & Sons.Kostalova J. Tetrevova L. (2014). Project Management and its Tools in Practice in the Czech Republic.Procedia: Social and Behavioral Sciences, 150, 678–689. 10.1016/j.sbspro.2014.09.087Kutsch E. Hall M. (2005). Intervening conditions on the management of project risk: Dealing with uncertainty in information technology projects.International Journal of Project Management, 23(8), 591–599. 10.1016/j.ijproman.2005.06.009Milis K. Mercken R. (2002). Success factors regarding the implementation of ICT investment projects.International Journal of Production Economics, 80(1), 105–117. 10.1016/S0925-5273(02)00246-3Montequín V. R. Fernández S. C. Fernández F. O. Balsera J. V. (2014). Analysis of the success factors and failure causes in projects: comparison of the Spanish information and communication technology (ICT) sector.International Journal of Information Technology Project Management, 7(1), 18–31. 10.4018/IJITPM.2016010102Mora-Riapira E. H. Vera-Colina M. A. Melgarejo-Molina Z. A. (2015). Planificación estratégica y niveles de competitividad de las Mipymes del sector comercio en Bogotá.Estudios Gerenciales, 31(134), 79–87. 10.1016/j.estger.2014.08.001Murphy, A., & Ledwith, A. (2006). Project Management Tools And Techniques In High-Tech SMES In Ireland. Retrieved from http://proceedings-test.utsp.utwente.nl/138/1/Ledwith%2CA._c.s._paper.pdfOffice of Government Commerce OGC . (2009). Managing Successful Projects With PRINCE2. The Stationery Office.Ohara S. (2005). A Guidebook of Project & Program Management (p. 2M). Project Management Association of Japan.Petter S. (2008). Managing user expectations on software projects: Lessons from the trenches.International Journal of Project Management, 26(7), 700–712. 10.1016/j.ijproman.2008.05.014Pollack J. Adler D. (2014). Does project management affect business productivity? Evidence from Australian small to medium enterprises.Project Management Journal, 45(6), 17–24. 10.1002/pmj.21459Procaccino J. D. Verner J. M. Shelfer K. M. Gefen D. (2005). What do software practitioners really think about project success: An exploratory study.Journal of Systems and Software, 78(2), 194–203. 10.1016/j.jss.2004.12.011Ramos P. Mota C. (2014). Perceptions of Success and Failure Factors in Information Technology Projects: A Study from Brazilian Companies.Procedia: Social and Behavioral Sciences, 119, 349–357. 10.1016/j.sbspro.2014.03.040Ramos, P. A., & Mota, C. M. (2014). Analysis Of Success And Failure Factors In Information Technology Projects. Retrieved from http://www.abepro.org.br/biblioteca/icieom2012_submission_182.pdfRodney Turner J. Ledwith A. Kelly J. (2009). Project management in small to medium-sized enterprises: A comparison between firms by size and industry.International Journal of Managing Projects in Business, 2(2), 282–296. 10.1108/17538370910949301Ropponen J. Lyytinen K. (2000). Components of software development risk: How to address them? A project manager survey.IEEE Transactions on Software Engineering, 26(2), 98–112. 10.1109/32.841112Rose, K. H. (2013). A Guide to the Project Management Body of Knowledge (PMBOK Guide)—Fifth Edition. Project Management Journal, 44(3).Salmeron J. L. Herrero I. 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