Guía para diagnosticar el contexto estratégico para pymes dando cumplimiento al numeral 4.1 de los modelos NTC ISO 9001:2015, NTC ISO 14001:2015 e ISO 45001:xx

Small and medium-sized companies SMEs represent the main source of employment generation in the country, because they contribute about 38% of the total GDP of the nation and with the current economic crisis the most affected companies have been SMEs, which is why It is very important that they manag...

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Autores:: Robayo Verdugo, Karen Julieth
Pérez Rubiano, Leonardo Alexander

Tipo de recurso:: Trabajo de grado de pregrado

Fecha de publicación:: 2016

Institución:: Escuela Colombiana de Ingeniería Julio Garavito

Repositorio:: Repositorio Institucional ECI

Idioma:: spa

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Summary:	Small and medium-sized companies SMEs represent the main source of employment generation in the country, because they contribute about 38% of the total GDP of the nation and with the current economic crisis the most affected companies have been SMEs, which is why It is very important that they manage to optimize the business by adjusting the planning, in such a way that they become more competitive to the extent that they do not squander resources or waste business opportunities, while successfully facing the external and internal changes that arise in the medium and can compete in a highly competitive market. As a first step it was necessary to carry out an organizational context analysis, through diagnostic and evaluation tools such as Porter's 5 forces, Profile of opportunities and threats (POAM), Internal capacity profile (PCI) and SWOT analysis of SMEs in the Health Sector, in order to facilitate the understanding of the factors that may affect the performance of the management system of these organizations. The total deployment of the numeral 4.1 was carried out Context of the Organization of the ISO 9001: 2015, ISO 14001: 2015 and the future ISO 45001: xx, taking into account the alignment of the standards from the high-level structure for the sector PYMES - Health. From the development of context analysis methodologies, it was evident that an organization can guide its actions with greater solidity, if it takes into account the internal and external issues of the environment in which it operates. In what concerns the sector and industry of study, the strategy of greatest impact is represented by adequate Strategic Planning, Innovation and Soundness of information management.

Guía para diagnosticar el contexto estratégico para pymes dando cumplimiento al numeral 4.1 de los modelos NTC ISO 9001:2015, NTC ISO 14001:2015 e ISO 45001:xx

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