Future research in humanitarian operations: A behavioral operations perspective

Behavioral operations have established itself as a mature field of research in operations and supply chain management. Since almost all operational contexts contain people (e.g., managers, employees and customers) who are prone to decision-making errors that can negatively impact performance, behavi...

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Autores:
Tipo de recurso:
Fecha de publicación:
2017
Institución:
Universidad del Rosario
Repositorio:
Repositorio EdocUR - U. Rosario
Idioma:
eng
OAI Identifier:
oai:repository.urosario.edu.co:10336/26441
Acceso en línea:
https://doi.org/10.1057/978-1-137-59099-2_3
https://repository.urosario.edu.co/handle/10336/26441
Palabra clave:
Behavioral Operations
Humanitarian Operations
Agent-based Model (ABM)
Supply Chain
Reward Medium
Rights
License
Restringido (Acceso a grupos específicos)
Description
Summary:Behavioral operations have established itself as a mature field of research in operations and supply chain management. Since almost all operational contexts contain people (e.g., managers, employees and customers) who are prone to decision-making errors that can negatively impact performance, behavioral operations can inform models and frameworks in operations management to account for such shortcomings. In this chapter, we explore the application of different methodological tools used in behavioral operations to study behavior in humanitarian logistics and supply chain management (HLSCM). Specifically, the chapter will explore the use of behavioral experiments, system dynamics and agent-based modeling as methodologies to understand decision making in humanitarian operations.