Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis
Distintas investigaciones han avanzado en la exploración de las decisiones que las empresas han tomado e implementado para hacer frente a la crisis socio-económica generada por la pandemia de covid-19. Sin embargo, poco han examinado sobre un asunto clave, el proceso de toma de decisiones en dicho c...
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- Universidad del Rosario
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- Palabra clave:
- Decisiones estratégicas
Innovación
Crisis
Framework
Proceso heurístico
Strategic decisions
Innovation
Crisis
Framework
Heuristic process
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dc.title.none.fl_str_mv |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
title |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
spellingShingle |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis Decisiones estratégicas Innovación Crisis Framework Proceso heurístico Strategic decisions Innovation Crisis Framework Heuristic process |
title_short |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
title_full |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
title_fullStr |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
title_full_unstemmed |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
title_sort |
Proceso heurístico de toma de decisiones estratégicas relacionadas con innovación en tiempos de crisis |
dc.subject.none.fl_str_mv |
Decisiones estratégicas Innovación Crisis Framework Proceso heurístico |
topic |
Decisiones estratégicas Innovación Crisis Framework Proceso heurístico Strategic decisions Innovation Crisis Framework Heuristic process |
dc.subject.keyword.none.fl_str_mv |
Strategic decisions Innovation Crisis Framework Heuristic process |
description |
Distintas investigaciones han avanzado en la exploración de las decisiones que las empresas han tomado e implementado para hacer frente a la crisis socio-económica generada por la pandemia de covid-19. Sin embargo, poco han examinado sobre un asunto clave, el proceso de toma de decisiones en dicho contexto. A través del estudio de 22 organizaciones de los sectores industria, comercio y servicios, la presente investigación desarrolló un framework teórico para entender cómo es el proceso de toma de decisiones relacionadas con innovación en contextos de crisis al interior de las organizaciones: proceso heurístico decisorio. En este, varios de los pasos del proceso de toma de decisiones se desarrollan en sincronía con otros, y de manera ágil, simultánea, iterativa, con información incompleta y bajo un entorno de alta incertidumbre. Los hallazgos del framework desarrollado contribuyen a las investigaciones sobre organizational y naturalistic decisión making; específicamente esta investigación ofrece un lente teórico actual sobre cómo en las organizaciones se toman decisiones relacionadas con innovación en tiempos de crisis. |
publishDate |
2023 |
dc.date.accessioned.none.fl_str_mv |
2023-06-06T16:48:34Z |
dc.date.available.none.fl_str_mv |
2023-06-06T16:48:34Z |
dc.date.created.none.fl_str_mv |
2023-06-06 |
dc.type.none.fl_str_mv |
article |
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http://purl.org/coar/version/c_970fb48d4fbd8a85 |
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http://purl.org/coar/resource_type/c_6501 |
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Artículo |
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2463-1892 |
dc.identifier.uri.none.fl_str_mv |
https://repository.urosario.edu.co/handle/10336/39444 |
identifier_str_mv |
2463-1892 |
url |
https://repository.urosario.edu.co/handle/10336/39444 |
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Attribution-NonCommercial-ShareAlike 4.0 International |
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http://purl.org/coar/access_right/c_abf2 |
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http://creativecommons.org/licenses/by-nc-sa/4.0/ |
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Attribution-NonCommercial-ShareAlike 4.0 International Abierto (Texto Completo) http://creativecommons.org/licenses/by-nc-sa/4.0/ http://purl.org/coar/access_right/c_abf2 |
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38 pp |
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Universidad del Rosario |
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Universidad del Rosario |
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Abdulrahman, M. D.-A., Subramanian, N., Liu, C., & Shu, C. (2015). Viability of remanufacturing practice: A strategic decision making framework for Chinese auto-parts companies. Journal of Cleaner Production, 105, 311-323. https://doi.org/10.1016/j.jclepro.2014.02.065 Aguinis, H., Ramani, R. S., & Alabduljader, N. (2018). What you see is what you get? Enhancing methodological transparency in management research. Academy of Management Annals, 12(1), 83-110. https://doi. org/10.5465/annals.2016.0011 Arendt, L. A., Priem, R. L., & Ndofor, H. A. (2005). A ceo-Adviser model of strategic decision making. Journal of Management, 31(5), 680-699. https://doi.org/10.1177/0149206305279054 Bechara, A. (2004). The role of emotion in decision-making: Evidence from neurological patients with orbitofrontal damage. Brain and Cognition, 55(1), 30-40. https://doi.org/10.1016/j.bandc.2003.04.001 Berthon, P., Nairn, A., & Money, A. (2003). Through the paradigm funnel: A conceptual tool for literature analysis. Marketing Education Review, 13(2), 55-66. https://doi.org/10.1080/10528008.2003.11488830 Boulding, W., Moore, M. C., Staelin, R., Corfman, K. P., Dickson, P. R., Fitzsimons, G., Gupta, S., Lehmann, D. R., Mitchell, D. J., Urbany, J. E., & Weitz, B. A. (1994). Understanding managers’ strategic decision- making process. Marketing Letters, 5(4), 413-426. https://doi. org/10.1007/BF00999214 Bricka, T. M., He, Y., & Schroeder, A. N. (2022). Difficult times, difficult decisions: Examining the impact of perceived crisis response strategies during covid-19. Journal of Business and Psychology, 1-21. https://doi. org/10.1007/s10869-022-09851-x Capelo, C., & Dias, J. F. (2009). A feedback learning and mental models perspective on strategic decision making. Educational Technology Research and Development, 57(5), 629-644. https://doi.org/10.1007/ s11423-009-9123-z Cohen, M. D., March, J. G., & Olsen, J. P. (1972). A garbage can model of organizational choice. Administrative Science Quarterly, 17(1), 1-25. https://doi.org/10.2307/2392088 Denzin, N. K. (1978). The research act: A theoretical introduction to sociological methods. McGraw-Hill. Duan, Y., Edwards, J. S., & Dwivedi, Y. K. (2019). Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda. International Journal of Information Management, 48, 63-71. https://doi.org/10.1016/j.ijinfomgt.2019.01.021 Eisenhardt, K. (1989). Building theories from case study research. The Academy of Management Review, 14(4), 532-550. https://doi. org/10.2307/258557 Eisenhardt, K. (2021). What is the Eisenhardt method, really? Strategic Organization, 19(1), 147-160. https://doi.org/10.1177/1476127020982866 Eisenhardt, K., & Graebner, M. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25-32. https://doi.org/10.5465/amj.2007.24160888 Govindan, K., Rajendran, S., Sarkis, J., & Murugesan, P. (2015). Multi criteria decision making approaches for green supplier evaluation and selection: A literature review. Journal of Cleaner Production, 98, 66-83. https://doi.org/10.1016/j.jclepro.2013.06.046 Grigoriev, S. (2022). Reason, language, history: Pragmatism’s contested promise. Metaphilosophy, 53(4), 431-445. https://doi.org/10.1111/ meta.12575 Haddaway, N. R., Grainger, M. J., & Gray, C. T. (2022). Citationchaser: A tool for transparent and efficient forward and backward citation chasing in systematic searching. Research Synthesis Methods, 13(4), 533-545. https://doi.org/10.1002/jrsm.1563 Häubl, G., & Trifts, V. (2000). Consumer decision making in online shopping environments: The effects of interactive decision aids. Marketing Science, 19(1), 4-21. https://doi.org/10.1287/mksc.19.1.4.15178 Ho, W., Xu, X., & Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal of Operational Research, 202(1), 16-24. https://doi. org/10.1016/j.ejor.2009.05.009 Jarrahi, M. H. (2018). Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Business Horizons, 61(4), 577-586. https://doi.org/10.1016/j.bushor.2018.03.007 Jick, T. D. (1979). Mixing qualitative and quantitative methods: Triangulation in action. Administrative Science Quarterly, 24(4), 602-611. https:// doi.org/10.2307/2392366 Langley, A. (1999). Strategies for theorizing from process data. Academy of Management Review, 24(4), 691-710. https://doi.org/10.2307/259349 Langley, A., Smallman, C., Tsoukas, H., & Van de Ven, A. H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56(1), 1-13. https://doi.org/10.5465/amj.2013.4001 Liberman-Yaconi, L., Hooper, T., & Hutchings, K. (2010). Toward a model of understanding strategic decision-making in micro-firms: Exploring the Australian information technology sector. Journal of Small Business Management, 48(1), 70-95. https://doi.org/10.1111/j.1540- 627X.2009.00287.x Lipshitz, R., Klein, G., Orasanu, J., & Salas, E. (2001). Taking stock of naturalistic decision making. Journal of Behavioral Decision Making, 14(5), 331-352. https://doi.org/10.1002/bdm.381 Lyles, M. A., & Thomas, H. (1988). Strategic problem formulation: Biases and assumptions embedded in alternative decision-making models. Journal of Management Studies, 25(2), 131-145. https://doi. org/10.1111/j.1467-6486.1988.tb00028.x Lyon, D. W., Lumpkin, G. T., & Dess, G. G. (2000). Enhancing entrepreneurial orientation research: Operationalizing and measuring a key strategic decision-making process. Journal of Management, 26(5), 1055-1085. https://doi.org/10.1177/014920630002600503 McDonald, R. M., & Eisenhardt, K. M. (2020). Parallel Play: Startups, nascent markets, and effective business-model design. Administrative Science Quarterly, 65(2), 483-523. https://doi.org/10.1177/0001839219852349 Miles, M., Huberman, A., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. sage. Patton, M. (2002). Qualitative research and evaluation methods. sage. Patton, M. (2014). Qualitative research and evaluation methods. sage. Rahman, N., & De Feis, G. L. (2009). Strategic decision-making: Models and methods in the face of complexity and time pressure. Journal of General Management, 35(2), 43-59. https://doi.org/10.1177/030630700903500204 Roulston, K. (2010). Reflective interviewing: A guide to theory and practice. sage. Rubin, H., & Rubin, I. (2005). Qualitative interviewing. sage. Samuelson, W., & Zeckhauser, R. (1988). Status quo bias in decision making. Journal of Risk and Uncertainty, 1(1), 7-59. https://doi.org/10.1007/ BF00055564 Silverman, D. (2018). Doing qualitative research. sage. Singh, N. P., & Singh, S. (2019). Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation. Benchmarking, 26(7), 2318-2342. https://doi.org/10.1108/BIJ-10-2018-0346 Wu, Z., & Pagell, M. (2011). Balancing priorities: Decision-making in sustainable supply chain management. Journal of Operations Management, 29(6), 577-590. https://doi.org/10.1016/j.jom.2010.10.001 Xia, D., Yu, Q., Gao, Q., & Cheng, G. (2017). Sustainable technology selection decision-making model for enterprise in supply chain: Based on a modified strategic balanced scorecard. Journal of Cleaner Production, 141, 1337-1348. https://doi.org/10.1016/j.jclepro.2016.09.083 Zavadskas, E. K., & Turskis, Z. (2011). Multiple criteria decision making (mcdm) methods in economics: An overview. Technological and Economic Development of Economy, 17(2), 397-427. https://doi.org/10.38 46/20294913.2011.593291 |
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106947350060028acbcb1-8ddc-4ff1-b20d-32564a272cd9-12023-06-06T16:48:34Z2023-06-06T16:48:34Z2023-06-06Distintas investigaciones han avanzado en la exploración de las decisiones que las empresas han tomado e implementado para hacer frente a la crisis socio-económica generada por la pandemia de covid-19. Sin embargo, poco han examinado sobre un asunto clave, el proceso de toma de decisiones en dicho contexto. A través del estudio de 22 organizaciones de los sectores industria, comercio y servicios, la presente investigación desarrolló un framework teórico para entender cómo es el proceso de toma de decisiones relacionadas con innovación en contextos de crisis al interior de las organizaciones: proceso heurístico decisorio. En este, varios de los pasos del proceso de toma de decisiones se desarrollan en sincronía con otros, y de manera ágil, simultánea, iterativa, con información incompleta y bajo un entorno de alta incertidumbre. Los hallazgos del framework desarrollado contribuyen a las investigaciones sobre organizational y naturalistic decisión making; específicamente esta investigación ofrece un lente teórico actual sobre cómo en las organizaciones se toman decisiones relacionadas con innovación en tiempos de crisis.Different investigations have advanced in exploring the decisions that companies have taken and implemented to deal with the crisis socio-economic generated by the covid-19 pandemic. However, little has been examined on a key issue, the decision-making process in that context. Through the study of 22 organizations from the industry, commerce and services sectors, this research developed a theoretical framework to understand what the decision-making process related to innovation is like in crisis contexts within organizations: decision-making heuristic process. In this, several of the steps of the decision-making process are developed in synchrony with others, and in an agile, simultaneous, iterative manner, with incomplete information and under an environment of high uncertainty. The findings of the developed framework contribute to research on organizational and naturalistic decision making; Specifically, this research offers a current theoretical lens on how decisions related to innovation are made in organizations in times of crisis.38 ppapplication/pdfDocumento2463-1892https://repository.urosario.edu.co/handle/10336/39444spaUniversidad del RosarioAttribution-NonCommercial-ShareAlike 4.0 InternationalAbierto (Texto Completo)http://creativecommons.org/licenses/by-nc-sa/4.0/http://purl.org/coar/access_right/c_abf2Abdulrahman, M. D.-A., Subramanian, N., Liu, C., & Shu, C. (2015). Viability of remanufacturing practice: A strategic decision making framework for Chinese auto-parts companies. Journal of Cleaner Production, 105, 311-323. https://doi.org/10.1016/j.jclepro.2014.02.065Aguinis, H., Ramani, R. S., & Alabduljader, N. (2018). What you see is what you get? Enhancing methodological transparency in management research. Academy of Management Annals, 12(1), 83-110. https://doi. org/10.5465/annals.2016.0011Arendt, L. A., Priem, R. L., & Ndofor, H. A. (2005). A ceo-Adviser model of strategic decision making. Journal of Management, 31(5), 680-699. https://doi.org/10.1177/0149206305279054Bechara, A. (2004). The role of emotion in decision-making: Evidence from neurological patients with orbitofrontal damage. Brain and Cognition, 55(1), 30-40. https://doi.org/10.1016/j.bandc.2003.04.001Berthon, P., Nairn, A., & Money, A. (2003). Through the paradigm funnel: A conceptual tool for literature analysis. Marketing Education Review, 13(2), 55-66. https://doi.org/10.1080/10528008.2003.11488830Boulding, W., Moore, M. C., Staelin, R., Corfman, K. P., Dickson, P. R., Fitzsimons, G., Gupta, S., Lehmann, D. R., Mitchell, D. J., Urbany, J. E., & Weitz, B. A. (1994). Understanding managers’ strategic decision- making process. Marketing Letters, 5(4), 413-426. https://doi. org/10.1007/BF00999214Bricka, T. M., He, Y., & Schroeder, A. N. (2022). Difficult times, difficult decisions: Examining the impact of perceived crisis response strategies during covid-19. Journal of Business and Psychology, 1-21. https://doi. org/10.1007/s10869-022-09851-xCapelo, C., & Dias, J. F. (2009). A feedback learning and mental models perspective on strategic decision making. Educational Technology Research and Development, 57(5), 629-644. https://doi.org/10.1007/ s11423-009-9123-zCohen, M. D., March, J. G., & Olsen, J. P. (1972). A garbage can model of organizational choice. Administrative Science Quarterly, 17(1), 1-25. https://doi.org/10.2307/2392088Denzin, N. K. (1978). The research act: A theoretical introduction to sociological methods. McGraw-Hill.Duan, Y., Edwards, J. S., & Dwivedi, Y. K. (2019). Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda. International Journal of Information Management, 48, 63-71. https://doi.org/10.1016/j.ijinfomgt.2019.01.021Eisenhardt, K. (1989). Building theories from case study research. The Academy of Management Review, 14(4), 532-550. https://doi. org/10.2307/258557Eisenhardt, K. (2021). What is the Eisenhardt method, really? Strategic Organization, 19(1), 147-160. https://doi.org/10.1177/1476127020982866Eisenhardt, K., & Graebner, M. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25-32. https://doi.org/10.5465/amj.2007.24160888Govindan, K., Rajendran, S., Sarkis, J., & Murugesan, P. (2015). Multi criteria decision making approaches for green supplier evaluation and selection: A literature review. Journal of Cleaner Production, 98, 66-83. https://doi.org/10.1016/j.jclepro.2013.06.046Grigoriev, S. (2022). Reason, language, history: Pragmatism’s contested promise. Metaphilosophy, 53(4), 431-445. https://doi.org/10.1111/ meta.12575Haddaway, N. R., Grainger, M. J., & Gray, C. T. (2022). Citationchaser: A tool for transparent and efficient forward and backward citation chasing in systematic searching. Research Synthesis Methods, 13(4), 533-545. https://doi.org/10.1002/jrsm.1563Häubl, G., & Trifts, V. (2000). Consumer decision making in online shopping environments: The effects of interactive decision aids. Marketing Science, 19(1), 4-21. https://doi.org/10.1287/mksc.19.1.4.15178Ho, W., Xu, X., & Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal of Operational Research, 202(1), 16-24. https://doi. org/10.1016/j.ejor.2009.05.009Jarrahi, M. H. (2018). Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Business Horizons, 61(4), 577-586. https://doi.org/10.1016/j.bushor.2018.03.007Jick, T. D. (1979). Mixing qualitative and quantitative methods: Triangulation in action. Administrative Science Quarterly, 24(4), 602-611. https:// doi.org/10.2307/2392366Langley, A. (1999). Strategies for theorizing from process data. Academy of Management Review, 24(4), 691-710. https://doi.org/10.2307/259349Langley, A., Smallman, C., Tsoukas, H., & Van de Ven, A. H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56(1), 1-13. https://doi.org/10.5465/amj.2013.4001Liberman-Yaconi, L., Hooper, T., & Hutchings, K. (2010). Toward a model of understanding strategic decision-making in micro-firms: Exploring the Australian information technology sector. Journal of Small Business Management, 48(1), 70-95. https://doi.org/10.1111/j.1540- 627X.2009.00287.xLipshitz, R., Klein, G., Orasanu, J., & Salas, E. (2001). Taking stock of naturalistic decision making. Journal of Behavioral Decision Making, 14(5), 331-352. https://doi.org/10.1002/bdm.381Lyles, M. A., & Thomas, H. (1988). Strategic problem formulation: Biases and assumptions embedded in alternative decision-making models. Journal of Management Studies, 25(2), 131-145. https://doi. org/10.1111/j.1467-6486.1988.tb00028.xLyon, D. W., Lumpkin, G. T., & Dess, G. G. (2000). Enhancing entrepreneurial orientation research: Operationalizing and measuring a key strategic decision-making process. Journal of Management, 26(5), 1055-1085. https://doi.org/10.1177/014920630002600503McDonald, R. M., & Eisenhardt, K. M. (2020). Parallel Play: Startups, nascent markets, and effective business-model design. Administrative Science Quarterly, 65(2), 483-523. https://doi.org/10.1177/0001839219852349Miles, M., Huberman, A., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. sage.Patton, M. (2002). Qualitative research and evaluation methods. sage.Patton, M. (2014). Qualitative research and evaluation methods. sage.Rahman, N., & De Feis, G. L. (2009). Strategic decision-making: Models and methods in the face of complexity and time pressure. Journal of General Management, 35(2), 43-59. https://doi.org/10.1177/030630700903500204Roulston, K. (2010). Reflective interviewing: A guide to theory and practice. sage.Rubin, H., & Rubin, I. (2005). Qualitative interviewing. sage.Samuelson, W., & Zeckhauser, R. (1988). Status quo bias in decision making. Journal of Risk and Uncertainty, 1(1), 7-59. https://doi.org/10.1007/ BF00055564Silverman, D. (2018). Doing qualitative research. sage.Singh, N. P., & Singh, S. (2019). Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation. Benchmarking, 26(7), 2318-2342. https://doi.org/10.1108/BIJ-10-2018-0346Wu, Z., & Pagell, M. (2011). Balancing priorities: Decision-making in sustainable supply chain management. Journal of Operations Management, 29(6), 577-590. https://doi.org/10.1016/j.jom.2010.10.001Xia, D., Yu, Q., Gao, Q., & Cheng, G. (2017). Sustainable technology selection decision-making model for enterprise in supply chain: Based on a modified strategic balanced scorecard. Journal of Cleaner Production, 141, 1337-1348. https://doi.org/10.1016/j.jclepro.2016.09.083Zavadskas, E. K., & Turskis, Z. (2011). Multiple criteria decision making (mcdm) methods in economics: An overview. 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