El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga

El proceso administrativo y de compras de OPL Carga tiene algunas falencias entre ellas: fallas en la Comunicación entre el personal operativo, no se realizan llamadas internas usando con frecuencia el email, produciendo la saturación de solicitudes las cuales terminan sin ser resueltas en cuanto a...

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Tipo de recurso:
Fecha de publicación:
2014
Institución:
Universidad del Rosario
Repositorio:
Repositorio EdocUR - U. Rosario
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spa
OAI Identifier:
oai:repository.urosario.edu.co:10336/8692
Acceso en línea:
https://doi.org/10.48713/10336_8692
http://repository.urosario.edu.co/handle/10336/8692
Palabra clave:
Administracion
Comunicación
Rendimiento
Metas
Equipo
Administración general
Administration
Communication
Teams
Performance
goals
Opl carga
Administración de empresas
Administración de personal
Equipos de trabajo
Rights
License
Abierto (Texto completo)
id EDOCUR2_3aec69dfc60482d8c9d03b316f1b9ce5
oai_identifier_str oai:repository.urosario.edu.co:10336/8692
network_acronym_str EDOCUR2
network_name_str Repositorio EdocUR - U. Rosario
repository_id_str
dc.title.spa.fl_str_mv El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
title El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
spellingShingle El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
Administracion
Comunicación
Rendimiento
Metas
Equipo
Administración general
Administration
Communication
Teams
Performance
goals
Opl carga
Administración de empresas
Administración de personal
Equipos de trabajo
title_short El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
title_full El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
title_fullStr El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
title_full_unstemmed El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
title_sort El trabajo en equipo en el Proceso Administrativo y de Compras en OPL Carga de Bucaramanga
dc.contributor.advisor.none.fl_str_mv Piñeros Espinosa, Rafael Alejandro
dc.subject.spa.fl_str_mv Administracion
Comunicación
Rendimiento
Metas
Equipo
topic Administracion
Comunicación
Rendimiento
Metas
Equipo
Administración general
Administration
Communication
Teams
Performance
goals
Opl carga
Administración de empresas
Administración de personal
Equipos de trabajo
dc.subject.ddc.none.fl_str_mv Administración general
dc.subject.keyword.eng.fl_str_mv Administration
Communication
Teams
Performance
goals
dc.subject.lemb.spa.fl_str_mv Opl carga
Administración de empresas
Administración de personal
Equipos de trabajo
description El proceso administrativo y de compras de OPL Carga tiene algunas falencias entre ellas: fallas en la Comunicación entre el personal operativo, no se realizan llamadas internas usando con frecuencia el email, produciendo la saturación de solicitudes las cuales terminan sin ser resueltas en cuanto a roles se refiere, no hay enfoque de procesos en vista que no se tiene claras las tareas de cada cargo, adicionalmente no hay claridad en los subprocesos, perjudicando el proceso con el aumento de costos, pérdida de tiempo, las responsabilidades de los funcionario no todas las veces se ejecutan en el tiempo asignado, el liderazgo compartido presenta ambigüedades. Objetivos: Definir el trabajo en equipo en el proceso administrativo y de compras en OPL carga de Bucaramanga. La investigación que a realizar es de tipo descriptivo, busca descubrir las falencias o características que permiten diseñar y desarrollar un modelo de solución para los problemas del equipo de OPL Carga S.A.S. Materiales y métodos: La investigación efectuada es de tipo descriptivo, el objetivo es definir el modelo del trabajo en equipo y describir las falencias en el proceso administrativo y de compras en OPL carga de Bucaramanga, que permitan obtener un diagnóstico integral que conlleve a la implementación de estrategias de solución. Resultados: Se identificaron las falencias en los siguientes aspectos: Variable comunicación, rendimiento, destrezas complementarias, propósito significativo y meta específicas de los funcionarios en OPL carga sección administrativa. Conclusiones: El modelo de trabajo en equipo que OPL aplica es jerárquico, en el que se ofrece estabilidad, seguridad, se toman decisiones en forma piramidal, mediante la planeación de tareas, la colaboración, igualdad y respeto por los miembros, trabajando en pro de la solución de problemas. Se construyó un plano conceptual que permitió exponer la interpretación que la estudiante tiene de las teorías, investigaciones y antecedentes válidos para la comprensión del problema investigado. Área comunicacional: Coordinar acciones tendientes para que los funcionarios respondan a tiempo los emails atenientes a su trabajo. Área condiciones de trabajo: Clarificar y diseñar las reglas de comportamiento al interior de los equipos de trabajo que redunden en el mejoramiento del mismo y la búsqueda de soluciones oportunas. Área metas específicas: Procurar mediante auditorías el cumplimiento de las metas y objetivos propuestos por cada equipo de trabajo.
publishDate 2014
dc.date.accessioned.none.fl_str_mv 2014-07-18T16:52:50Z
dc.date.available.none.fl_str_mv 2014-07-18T16:52:50Z
dc.date.created.none.fl_str_mv 2014-06-09
dc.date.issued.none.fl_str_mv 2014
dc.type.eng.fl_str_mv bachelorThesis
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_7a1f
dc.type.spa.spa.fl_str_mv Trabajo de grado
dc.identifier.doi.none.fl_str_mv https://doi.org/10.48713/10336_8692
dc.identifier.uri.none.fl_str_mv http://repository.urosario.edu.co/handle/10336/8692
url https://doi.org/10.48713/10336_8692
http://repository.urosario.edu.co/handle/10336/8692
dc.language.iso.none.fl_str_mv spa
language spa
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.acceso.spa.fl_str_mv Abierto (Texto completo)
dc.rights.cc.spa.fl_str_mv Atribución-NoComercial-SinDerivadas 2.5 Colombia
Atribución-NoComercial-SinDerivadas 2.5 Colombia
dc.rights.uri.none.fl_str_mv http://creativecommons.org/licenses/by-nc-nd/2.5/co/
rights_invalid_str_mv Abierto (Texto completo)
Atribución-NoComercial-SinDerivadas 2.5 Colombia
http://creativecommons.org/licenses/by-nc-nd/2.5/co/
http://purl.org/coar/access_right/c_abf2
dc.format.mimetype.none.fl_str_mv application/pdf
dc.format.tipo.spa.fl_str_mv Documento
dc.publisher.spa.fl_str_mv Universidad del Rosario
dc.publisher.department.spa.fl_str_mv Facultad de Administración
dc.publisher.program.spa.fl_str_mv Administración de Empresas
institution Universidad del Rosario
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spelling Piñeros Espinosa, Rafael Alejandro80095269600Silva Remolina, Maria AndreaAdministrador de Empresas6435d15c-05e6-405d-8fea-2b5d64085b30-12014-07-18T16:52:50Z2014-07-18T16:52:50Z2014-06-092014El proceso administrativo y de compras de OPL Carga tiene algunas falencias entre ellas: fallas en la Comunicación entre el personal operativo, no se realizan llamadas internas usando con frecuencia el email, produciendo la saturación de solicitudes las cuales terminan sin ser resueltas en cuanto a roles se refiere, no hay enfoque de procesos en vista que no se tiene claras las tareas de cada cargo, adicionalmente no hay claridad en los subprocesos, perjudicando el proceso con el aumento de costos, pérdida de tiempo, las responsabilidades de los funcionario no todas las veces se ejecutan en el tiempo asignado, el liderazgo compartido presenta ambigüedades. Objetivos: Definir el trabajo en equipo en el proceso administrativo y de compras en OPL carga de Bucaramanga. La investigación que a realizar es de tipo descriptivo, busca descubrir las falencias o características que permiten diseñar y desarrollar un modelo de solución para los problemas del equipo de OPL Carga S.A.S. Materiales y métodos: La investigación efectuada es de tipo descriptivo, el objetivo es definir el modelo del trabajo en equipo y describir las falencias en el proceso administrativo y de compras en OPL carga de Bucaramanga, que permitan obtener un diagnóstico integral que conlleve a la implementación de estrategias de solución. Resultados: Se identificaron las falencias en los siguientes aspectos: Variable comunicación, rendimiento, destrezas complementarias, propósito significativo y meta específicas de los funcionarios en OPL carga sección administrativa. Conclusiones: El modelo de trabajo en equipo que OPL aplica es jerárquico, en el que se ofrece estabilidad, seguridad, se toman decisiones en forma piramidal, mediante la planeación de tareas, la colaboración, igualdad y respeto por los miembros, trabajando en pro de la solución de problemas. Se construyó un plano conceptual que permitió exponer la interpretación que la estudiante tiene de las teorías, investigaciones y antecedentes válidos para la comprensión del problema investigado. Área comunicacional: Coordinar acciones tendientes para que los funcionarios respondan a tiempo los emails atenientes a su trabajo. Área condiciones de trabajo: Clarificar y diseñar las reglas de comportamiento al interior de los equipos de trabajo que redunden en el mejoramiento del mismo y la búsqueda de soluciones oportunas. Área metas específicas: Procurar mediante auditorías el cumplimiento de las metas y objetivos propuestos por cada equipo de trabajo.Problem: The administrative and shopping in OPL Charge process has some shortcomings including: failures in the communication between the operating staff, no calls are often done using email, causing saturation of requests which end without being resolved as refers to roles , no process approach given that there is no clear tasks for each position , no further clarity on the threads , damaging the process with increased costs, loss of time, no official responsibilities all times are run in the allotted time, shared leadership has ambiguities. Objectives: Define teamwork in the administrative process and shopping of OPL charge Bucaramanga. To conduct research that is descriptive, seeks to discover the flaws or features to design and develop a model solution to the problems of team OPL charge SAS Materials and methods: The research conducted is descriptive, the objective is to define the model of teamwork and describe the shortcomings in the administrative process and shopping in OPL charge Bucaramanga, leading to a comprehensive diagnosis that may lead to the implementation solution strategies. Results: Variable communication, performance, complementary skills, meaningful purpose and specific goal of officials in OPL charge administrative section: shortcomings in the following areas were identified. Conclusions: The model of teamwork that applies OPL is hierarchical, in which stability, security is provided, decisions are made in a pyramid, by planning tasks, collaboration, equality and respect for members, working for troubleshooting. A conceptual level that allowed expose the student has the interpretation of theories, research, and valid for understanding the research problem background was constructed. Communication Area: Coordinate activities designed for officials to respond to emails in accurate time to work. Area conditions: Clarify and design rules of behavior within work teams that result in improving the same and finding appropriate solutions. Area specific goals: Ensure compliance through audits of the goals and objectives proposed by each team.Universidad del Rosarioapplication/pdfDocumentohttps://doi.org/10.48713/10336_8692 http://repository.urosario.edu.co/handle/10336/8692spaUniversidad del RosarioFacultad de AdministraciónAdministración de EmpresasAbierto (Texto completo)Atribución-NoComercial-SinDerivadas 2.5 ColombiaAtribución-NoComercial-SinDerivadas 2.5 ColombiaEL AUTOR, manifiesta que la obra objeto de la presente autorización es original y la realizó sin violar o usurpar derechos de autor de terceros, por lo tanto la obra es de exclusiva autoría y tiene la titularidad sobre la misma. PARGRAFO: En caso de presentarse cualquier reclamación o acción por parte de un tercero en cuanto a los derechos de autor sobre la obra en cuestión, EL AUTOR, asumirá toda la responsabilidad, y saldrá en defensa de los derechos aquí autorizados; para todos los efectos la universidad actúa como un tercero de buena fe. EL AUTOR, autoriza a LA UNIVERSIDAD DEL ROSARIO, para que en los términos establecidos en la Ley 23 de 1982, Ley 44 de 1993, Decisión andina 351 de 1993, Decreto 460 de 1995 y demás normas generales sobre la materia, utilice y use la obra objeto de la presente autorización. -------------------------------------- POLITICA DE TRATAMIENTO DE DATOS PERSONALES. Declaro que autorizo previa y de forma informada el tratamiento de mis datos personales por parte de LA UNIVERSIDAD DEL ROSARIO para fines académicos y en aplicación de convenios con terceros o servicios conexos con actividades propias de la academia, con estricto cumplimiento de los principios de ley. 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