A fuzzy inference system to evaluate contract service provider performance

This paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was impleme...

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Autores:
Tipo de recurso:
Fecha de publicación:
2005
Institución:
Universidad del Rosario
Repositorio:
Repositorio EdocUR - U. Rosario
Idioma:
eng
OAI Identifier:
oai:repository.urosario.edu.co:10336/27475
Acceso en línea:
https://repository.urosario.edu.co/handle/10336/27475
Palabra clave:
Contract Services
Decision Support Techniques
Fuzzy Logic
Maintenance and Engineering
Hospital
Quality Assurance
Health Care
Rights
License
Restringido (Acceso a grupos específicos)
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oai_identifier_str oai:repository.urosario.edu.co:10336/27475
network_acronym_str EDOCUR2
network_name_str Repositorio EdocUR - U. Rosario
repository_id_str
spelling 3417436005c84388c-2926-465d-8e52-1303492ab194-12020-08-19T14:42:21Z2020-08-19T14:42:21Z2005-01-01This paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was implemented in 10 separate hospitals. As a result, the service cost-acquisition cost ratio in these cases was reduced from 16.14% to 6.09% in the period 2001-January 2003.application/pdfISSN: 0899-8205EISSN: 1943-5967https://repository.urosario.edu.co/handle/10336/27475engOvid Technologies325No. 4320Biomedical Instrumentation and TechnologyVol. 39Biomedical Instrumentation and Technology, ISSN: 0899-8205; EISSN: 1943-5967, Vol.39, No.4 (July, 2005); pp. 320-325https://insights.ovid.com/bitye2/200507000/00002644-200507000-00035Restringido (Acceso a grupos específicos)http://purl.org/coar/access_right/c_16ecBiomedical Instrumentation and Technologyinstname:Universidad del Rosarioreponame:Repositorio Institucional EdocURContract ServicesDecision Support TechniquesFuzzy LogicMaintenance and EngineeringHospitalQuality AssuranceHealth CareA fuzzy inference system to evaluate contract service provider performanceUn sistema de inferencia difuso para evaluar el desempeño del proveedor de servicios por contratoarticleArtículohttp://purl.org/coar/version/c_970fb48d4fbd8a85http://purl.org/coar/resource_type/c_6501Miguel-Cruz, AntonioDenis, Ernesto Rodriguez10336/27475oai:repository.urosario.edu.co:10336/274752021-06-03 00:50:13.655https://repository.urosario.edu.coRepositorio institucional EdocURedocur@urosario.edu.co
dc.title.spa.fl_str_mv A fuzzy inference system to evaluate contract service provider performance
dc.title.TranslatedTitle.spa.fl_str_mv Un sistema de inferencia difuso para evaluar el desempeño del proveedor de servicios por contrato
title A fuzzy inference system to evaluate contract service provider performance
spellingShingle A fuzzy inference system to evaluate contract service provider performance
Contract Services
Decision Support Techniques
Fuzzy Logic
Maintenance and Engineering
Hospital
Quality Assurance
Health Care
title_short A fuzzy inference system to evaluate contract service provider performance
title_full A fuzzy inference system to evaluate contract service provider performance
title_fullStr A fuzzy inference system to evaluate contract service provider performance
title_full_unstemmed A fuzzy inference system to evaluate contract service provider performance
title_sort A fuzzy inference system to evaluate contract service provider performance
dc.subject.keyword.spa.fl_str_mv Contract Services
Decision Support Techniques
Fuzzy Logic
Maintenance and Engineering
Hospital
Quality Assurance
Health Care
topic Contract Services
Decision Support Techniques
Fuzzy Logic
Maintenance and Engineering
Hospital
Quality Assurance
Health Care
description This paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was implemented in 10 separate hospitals. As a result, the service cost-acquisition cost ratio in these cases was reduced from 16.14% to 6.09% in the period 2001-January 2003.
publishDate 2005
dc.date.created.spa.fl_str_mv 2005-01-01
dc.date.accessioned.none.fl_str_mv 2020-08-19T14:42:21Z
dc.date.available.none.fl_str_mv 2020-08-19T14:42:21Z
dc.type.eng.fl_str_mv article
dc.type.coarversion.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
dc.type.spa.spa.fl_str_mv Artículo
dc.identifier.issn.none.fl_str_mv ISSN: 0899-8205
EISSN: 1943-5967
dc.identifier.uri.none.fl_str_mv https://repository.urosario.edu.co/handle/10336/27475
identifier_str_mv ISSN: 0899-8205
EISSN: 1943-5967
url https://repository.urosario.edu.co/handle/10336/27475
dc.language.iso.spa.fl_str_mv eng
language eng
dc.relation.citationEndPage.none.fl_str_mv 325
dc.relation.citationIssue.none.fl_str_mv No. 4
dc.relation.citationStartPage.none.fl_str_mv 320
dc.relation.citationTitle.none.fl_str_mv Biomedical Instrumentation and Technology
dc.relation.citationVolume.none.fl_str_mv Vol. 39
dc.relation.ispartof.spa.fl_str_mv Biomedical Instrumentation and Technology, ISSN: 0899-8205; EISSN: 1943-5967, Vol.39, No.4 (July, 2005); pp. 320-325
dc.relation.uri.spa.fl_str_mv https://insights.ovid.com/bitye2/200507000/00002644-200507000-00035
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.rights.acceso.spa.fl_str_mv Restringido (Acceso a grupos específicos)
rights_invalid_str_mv Restringido (Acceso a grupos específicos)
http://purl.org/coar/access_right/c_16ec
dc.format.mimetype.none.fl_str_mv application/pdf
dc.publisher.spa.fl_str_mv Ovid Technologies
dc.source.spa.fl_str_mv Biomedical Instrumentation and Technology
institution Universidad del Rosario
dc.source.instname.none.fl_str_mv instname:Universidad del Rosario
dc.source.reponame.none.fl_str_mv reponame:Repositorio Institucional EdocUR
repository.name.fl_str_mv Repositorio institucional EdocUR
repository.mail.fl_str_mv edocur@urosario.edu.co
_version_ 1814167538931597312

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