Conceptual Model of Information Technology Management for Smart Cities: SmarTICity

This article presents a proposal of conceptual model for public administrations that allows analyzing the level of IT management capacity as an enabler of smart cities from a multidimensional and dynamic approach taking into account technological, institutional and innovation aspects. The model incl...

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Autores:
Maestre Góngora, Gina Paola
Nieto, Wilson
Tipo de recurso:
Article of journal
Fecha de publicación:
2019
Institución:
Universidad Cooperativa de Colombia
Repositorio:
Repositorio UCC
Idioma:
OAI Identifier:
oai:repository.ucc.edu.co:20.500.12494/41263
Acceso en línea:
https://doi.org/10.4018/JGIM.2019040109
https://revistas.usb.edu.co/index.php/Agora/article/view/4643
https://hdl.handle.net/20.500.12494/41263
Palabra clave:
e-government
Industrial management
Information management
Smart city
Digital
Emerging technologies
Government
Intelligent
Technological capability
Public administration
Rights
closedAccess
License
http://purl.org/coar/access_right/c_14cb
Description
Summary:This article presents a proposal of conceptual model for public administrations that allows analyzing the level of IT management capacity as an enabler of smart cities from a multidimensional and dynamic approach taking into account technological, institutional and innovation aspects. The model includes five domains (e-government strategy, Public Innovation, Data Management, IT Services and Infrastructure) that are described in terms of key domain areas, objectives and questions. The model was conceptually validated with four IT offices in Colombia and a pilot test was developed in the Atlantic department. A profile of information technology management capabilities was obtained from public data of the Ministry of ICT in Colombia. Copyright © 2019, IGI Global.