Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations
Purpose: Ths article addresses the techniques and methods of narrative mediation as a conflct resolution mechanism in an organizational context. Description: To fulfil this objective, narrative mediation is fist defied, aftr which the suppositions underlying the narrative theory as applied to conflc...
- Autores:
-
Peña- Sandoval, Harvey
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2015
- Institución:
- Universidad Cooperativa de Colombia
- Repositorio:
- Repositorio UCC
- Idioma:
- spa
- OAI Identifier:
- oai:repository.ucc.edu.co:20.500.12494/9036
- Acceso en línea:
- https://revistas.ucc.edu.co/index.php/di/article/view/1234
https://hdl.handle.net/20.500.12494/9036
- Palabra clave:
- Rights
- openAccess
- License
- Derechos de autor 2016 Dixi
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Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
| dc.title.spa.fl_str_mv |
Mediación narrativa: técnicas y método para resolver conflictos en las organizaciones |
| dc.title.por.fl_str_mv |
Mediação narrativa: técnicas e método para resolver conflitos nas organizações |
| title |
Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
| spellingShingle |
Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
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Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
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Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
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Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
| title_full_unstemmed |
Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
| title_sort |
Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations |
| dc.creator.fl_str_mv |
Peña- Sandoval, Harvey |
| dc.contributor.author.none.fl_str_mv |
Peña- Sandoval, Harvey |
| description |
Purpose: Ths article addresses the techniques and methods of narrative mediation as a conflct resolution mechanism in an organizational context. Description: To fulfil this objective, narrative mediation is fist defied, aftr which the suppositions underlying the narrative theory as applied to conflct are presented. Techniques for intervention in the narrative mediation are then described, the stages of a mediation are specifid and fially conclusions are stated. Point of view: Based on mediation as a method of the discipline of conflct resolution, which is in turnbased on narrative theories of conflct and its resolution. Conclusion: Narrative mediation enables employees and offials of companies and entities to resolve their conflcts, so that the parties can create narratives of respect, collaboration and mutual recognition. Thre must be commitment by academia and organizations to develop narrative mediation in Colombia. |
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2015 |
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2019-05-14T21:03:03Z |
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2019-05-14T21:03:03Z |
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2015-12-01 |
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Artículo |
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https://revistas.ucc.edu.co/index.php/di/article/view/1234 10.16925/di.v17i22.1234 |
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https://hdl.handle.net/20.500.12494/9036 |
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spa |
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spa |
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https://revistas.ucc.edu.co/index.php/di/article/view/1234/1288 |
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Derechos de autor 2016 Dixi |
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Universidad Cooperativa de Colombia |
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DIXI; Vol 17 No 22 (2015) |
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DIXI; Vol. 17 Núm. 22 (2015) |
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DIXI; v. 17 n. 22 (2015) |
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2357-5891 0124-7255 |
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Peña- Sandoval, Harvey2015-12-012019-05-14T21:03:03Z2019-05-14T21:03:03Zhttps://revistas.ucc.edu.co/index.php/di/article/view/123410.16925/di.v17i22.1234https://hdl.handle.net/20.500.12494/9036Purpose: Ths article addresses the techniques and methods of narrative mediation as a conflct resolution mechanism in an organizational context. Description: To fulfil this objective, narrative mediation is fist defied, aftr which the suppositions underlying the narrative theory as applied to conflct are presented. Techniques for intervention in the narrative mediation are then described, the stages of a mediation are specifid and fially conclusions are stated. Point of view: Based on mediation as a method of the discipline of conflct resolution, which is in turnbased on narrative theories of conflct and its resolution. Conclusion: Narrative mediation enables employees and offials of companies and entities to resolve their conflcts, so that the parties can create narratives of respect, collaboration and mutual recognition. Thre must be commitment by academia and organizations to develop narrative mediation in Colombia.Propósito: este artículo da a conocer las técnicas y el método de lamediación narrativa como un mecanismo de resolución de conflictosen un contexto organizacional. Descripción: a fin de cumplir este objetivo,primero se define la mediación narrativa, después se presentanlos supuestos de la teoría narrativa aplicada al conflicto, se describenlas técnicas para la intervención en la mediación narrativa, se detallanlas etapas de una mediación y finalmente se exponen algunas conclusionessobre esta. Punto de vista: se basa en la mediación comoun método de la disciplina de la resolución de conflictos, la cual a suvez se fundamenta en las teorías narrativas del conflicto y su resolución.Conclusión: la mediación narrativa permitirá a los empleados yfuncionarios de empresas y entidades solucionar sus conflictos, de talmanera que las partes puedan crear historias de respeto, colaboracióny reconocimiento mutuo. Se requiere un compromiso entre la academiay las organizaciones para desarrollar la mediación narrativa enColombia.Propósito: este artigo descreve as técnicas e o método da mediação narrativa como um mecanismo de resolução de confltos num contexto organizacional. Descrição: a fi de atingir esse objetivo, primeiro defie-se a mediação narrativa, depois se apresentam as hipóteses da teoria narrativa aplicada ao conflto, posteriormente descrevem-se as técnicas para a intervenção na mediação narrativa, detalham-se as etapas de uma mediação e fialmente expõem-se algumas conclusões sobre esta. Ponto de vista: baseia-se na mediação como um método da disciplina da resolução de confltos, a qual, por sua vez, fundamenta-se nasteorias narrativas do conflto e de sua resolução. Conclusão: a mediação narrativa permitirá aos empregados e funcionários de empresas e entidades solucionar seus confltos, de tal maneira que as partes possam criar histórias de respeito, colaboração e reconhecimento mútuo. Isso requer um compromisso entre a academia e as organizações para desenvolver a mediação narrativa na Colômbia.application/pdfspaUniversidad Cooperativa de Colombiahttps://revistas.ucc.edu.co/index.php/di/article/view/1234/1288Derechos de autor 2016 Dixiinfo:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2DIXI; Vol 17 No 22 (2015)DIXI; Vol. 17 Núm. 22 (2015)DIXI; v. 17 n. 22 (2015)2357-58910124-7255Narrative Mediation: Techniques and Method for Resolving Conflcts in OrganizationsMediación narrativa: técnicas y método para resolver conflictos en las organizacionesMediação narrativa: técnicas e método para resolver conflitos nas organizaçõesArtículohttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/publishedVersionPublication20.500.12494/9036oai:repository.ucc.edu.co:20.500.12494/90362024-07-16 13:24:29.987metadata.onlyhttps://repository.ucc.edu.coRepositorio Institucional Universidad Cooperativa de Colombiabdigital@metabiblioteca.com |