Literature Review of Work Teams: Quantitative Approach, Characteristics and Identification of Variables Affecting Efficiency

Introduction: The article derives from the research project “Mathematical model for the creation of efficient work teams” funded by the Center for Research and Scientific Development, Universidad Distrital Francisco José de Caldas and conducted as part of the activities of the Business Management and Technological Innovation Group (geit) at the same university, between 2016 and 2017.Aim: To determine and know the characteristics of work teams and identify the variables affecting their efficiency.Methods: Research papers published from 2010 onwards were reviewed (the references include some exceptions). Specialized databases such as Scopus, Science Direct and Redalyc, among others, were used.Results: 57 papers were found among articles, dissertations and other documents that met the research guidelines. We also identified great advantages in using work teams in organizations.Conclusion: The variables found are a way of measuring teamwork. The implications of this finding can be used in a mathematical model or a series of indicators that allow to appreciate team-level results, given that the literature advocates teamwork but its quantification falls short. This contribution promotes the quantification of the benefits of work teams.Limitations: The most general characteristics are considered and hence the influential variables, which is why it is a starting point but not a universal formula to measure the efficiency of all work teams.Originality: The topic of work teams has been approached from a qualitative perspective, and it is explained how they improved projects or solved business problems, especially in a comprehensive manner. Advantages and transcendental characteristics were described, but not some way of measuring that which had so many benefits. On the premise that what can be measured is susceptible to improvement, an approach to an efficiency model of work teams is established as a basis for future mathematical modeling works.

• Autores: Rangel Carreño, Thomas Leonardo Leonardo; Lugo Garzón, Ivonne Katherine; Calderón, María Eugenia
• Tipo de recurso: Article of journal
• Fecha de publicación: 2018
• Institución: Universidad Cooperativa de Colombia
• Repositorio: Repositorio UCC
• Idioma: spa
• OAI Identifier: oai:repository.ucc.edu.co:20.500.12494/9436
• Acceso en línea: https://revistas.ucc.edu.co/index.php/in/article/view/2164; https://hdl.handle.net/20.500.12494/9436
• Rights: openAccess
• License: Copyright (c) 2017 Journal of Engineering and Education