Especial dedicado a la exportación de servicios

Una de las principales características de los servicios es su naturaleza intangible e invisible, sin embargo, se demuestra que los servicios pueden satisfacer una necesidad económica, Uno de los temas con mayor crecimiento es la innovación a partir de las diferentes clases de servicios que se ofrece...

Full description

Autores:: Palma lozano, Estefanía
Bernal Garzón, Jairo Tomas

Tipo de recurso:: Trabajo de grado de pregrado

Fecha de publicación:: 2019

Institución:: Universidad Cooperativa de Colombia

Repositorio:: Repositorio UCC

Idioma:

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network_acronym_str	COOPER2
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repository_id_str
dc.title.spa.fl_str_mv	Especial dedicado a la exportación de servicios
title	Especial dedicado a la exportación de servicios
spellingShingle	Especial dedicado a la exportación de servicios Exportación de servicios Economía transfronteriza Transformación de servicios Producción de servicios Comercio internacional
title_short	Especial dedicado a la exportación de servicios
title_full	Especial dedicado a la exportación de servicios
title_fullStr	Especial dedicado a la exportación de servicios
title_full_unstemmed	Especial dedicado a la exportación de servicios
title_sort	Especial dedicado a la exportación de servicios
dc.creator.fl_str_mv	Palma lozano, Estefanía Bernal Garzón, Jairo Tomas
dc.contributor.advisor.none.fl_str_mv	Domínguez Sandoval, Stella Isabel
dc.contributor.author.none.fl_str_mv	Palma lozano, Estefanía Bernal Garzón, Jairo Tomas
dc.subject.spa.fl_str_mv	Exportación de servicios Economía transfronteriza Transformación de servicios Producción de servicios Comercio internacional
topic	Exportación de servicios Economía transfronteriza Transformación de servicios Producción de servicios Comercio internacional
description	Una de las principales características de los servicios es su naturaleza intangible e invisible, sin embargo, se demuestra que los servicios pueden satisfacer una necesidad económica, Uno de los temas con mayor crecimiento es la innovación a partir de las diferentes clases de servicios que se ofrecen, donde el cambio y el desarrollo forman unas características especiales en la actividad economía, y el comercio. El estudio de las exportaciones de servicios resulta especialmente ya que constituyen el sector más importante y dinámico de la economía de los países, donde han sido tratados desde el mismo punto de vista que los bienes. Su importancia se debe a que constituyen de manera significativa a la creación de nuevas ofertas laborales y al desarrollo empresarial desde la innovación, esto genera fortalecimiento en general, como a nivel social, puesto que, se ven influenciados todos los actores del presente escenario; para cubrir los nuevos requerimientos del mercado de servicios.
publishDate	2019
dc.date.accessioned.none.fl_str_mv	2019-12-14T16:58:47Z
dc.date.available.none.fl_str_mv	2019-12-14T16:58:47Z
dc.date.issued.none.fl_str_mv	2019
dc.type.none.fl_str_mv	Trabajo de grado - Pregrado
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dc.identifier.bibliographicCitation.spa.fl_str_mv	Palma lozano, E. y Bernal Garzón, J. T. (2019). Especial dedicado a la exportación de servicios (Trabajo de pregrado). Universidad Cooperativa de Colombia, Bogotá. Recuperado de http://hdl.handle.net/20.500.12494/15651
url	https://hdl.handle.net/20.500.12494/15651
identifier_str_mv	Palma lozano, E. y Bernal Garzón, J. T. (2019). Especial dedicado a la exportación de servicios (Trabajo de pregrado). Universidad Cooperativa de Colombia, Bogotá. Recuperado de http://hdl.handle.net/20.500.12494/15651
dc.relation.references.spa.fl_str_mv	ALARCÓN-del-Amo, M. C., Rialp, A., & RIALP, J. (2015). The effect of social media adoption on exporting firms’ performance. Advances in International Marketing, 25, 161–186. https://doi.org/10.1108/S1474-797920140000025007 ALARCÓN-del-Amo, M. C., Rialp, A., & RIALP, J. (2016). Social media adoption by exporters: The export-dependence moderating role. Spanish Journal of Marketing-ESIC, 20(2),81–92. Allred, C.R. https://doi.org/10.1108/S1474-797920140000025007 ALARCON-del-Amo, RIALP, A., &RIALP, J (2016) Social media adoption by exporters: The export-dependence moderating role. Spanish Journal of Marketing-ESIC, 20(2016), 81–92. https://doi.org/10.1016/S0969-5931(99)00009-8 ALARCON-del-Amo, RIALP, A., &RIALP, J. (2015). The eﬀect of social media adoption on exporting ﬁrms’ performance. Advances in International Marketing, 25, 161–186. https://doi.org/10.1016/S0969-5931(99)00009-8 ANDREA Ariu a, HOLGER, Breinlichb; GREGORY Corcos c,(2019) Giordano Mion The interconnections between services and goods trade at the firm-level, Journal of International Economics 116 (2019) 173–188 doi: 10.1016 / j. jinteco.2018.10.005 ARIU, A., MAYNERIS, F., PARENTI, M., (2018). One Way to the Top: How Services Boost the Demand for Goods. CEPR Discussion Papers, p. 12918 RePEc: ces: ceswps: _7858 ARIU, A., MION, G. (2018). Trade in services and occupational tasks: an empirical investigation. World Econ. 40 (9), 1866–1899. https://doi.org/10.1111/twec.12440 https://cepr.org/active/publications/discussion_papers/dp.php?dpno=12918 AYKOL, B.; LEONIDOU, L. (2018) Exporter-importer business relationship: Past empirical research and future directionsInternational business review, Vol. 271007-1021 https://doi.org/10.1016/j.ibusrev.2018.03.001 CADOGAN, w., KUIVALAINEN, o., & SUNDQVIST, s. (2009). Export market-oriented behavior and export performance: Quadratic and moderating effects under differing degrees of market dynamism and internationalization. Journal of International Marketing,17(4), 71–89. https://doi.org/10.1509/jimk.17.4.71 CADOGAN, john; BOSO, Nathaniel; STORY, Vicky & OGECHI Adeola (2016) Export strategic orientation–performance relationship: Examination of its enabling and disenabling boundary conditions, Journal of Business Research 69 (2016) 5046–5052 https://doi.org/10.1016/j.jbusres.2016.04.078 DOLOREUX, d., & SHEARMUR, r. (2013). Innovation strategies: are KIBS just another source of information Industry and Innovation, 20(8), 719–738. https://doi.org/10.1080/13662716.2013.856623 ERIKSSON, K., MAJKGARD, A., & SHARMA, D. (2000). Path dependence https://doi.org/10.1080/13662716.2013.856623 GRANT, ROBERT&VENZIN, Markus (2009)"Strategic and Organizational Challenges of Internationalizations in Financial Services “Long Range Planning 42 .561-587 https://doi:10.1016/j.lrp.2009.10.005 GROSS, (2007) The Kingdom of Hedgistan: why hedge funds cluster in the world’s most expensive habitats, New York Magazine April 9, http://nymag.com/news/features/2007/hedgefunds/30347/ (2007). GUILLEN & TSCHOEGL, The internationalization of retail banking: the case of the Spanish banks in Latin America, Transnational Corporations 9, 63e90 (2000). http://fic.wharton.upenn.edu/fic LIANG, thiat; YOU, Jos, & LIU, C. C. (2010). A resource-based perspective on information technology and firm performance: A meta-analysis. Industrial Management & Data Systems, 110(8), 1138–1158. www.emeraldinsight.com/0263-5577.htm LIU, h; Ke,w., WEI,k., & HUA, z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), 1452–1462. doi> 10.1016 / j.dss.2012.12.016 LOANE, s., MCNAUGHTON, r. b., & BELL, j. (2004). The internationalization of internet-enable den trepreneurial firms: Evidence from Europe and North America. Canadian Journal of Administrative Sciences, 21, 79–96. DOI: 10.1111 / j.1936-4490. 2004.tb00324 LOANE, S. (2005). The role of the Internet in the internationalization of small and medium sized companies. Journal of International Entrepreneurship, 3(4), 263–277. DOI: 10.1007 / s10843-006-7855-y LOVE, j. h., & ROPER, s. (2015). SME innovation, exporting and growth: A review of existing evidence. International Small Business Journal, 33(1), 28–48.doi: 10.1177/0266242614550190 LOVE, Roper & ZHOU (2016) Experience, age and exporting performance in UK SMEs""International Business Review Volume 25, Issue 4, Pages 806-819 https://doi.org/10.1016/j.ibusrev.2015.10.001 OECD (2007). Innovation and Knowledge-Intensive Service Activities. Paris: OECD Publishing.https://www.oecd.org/innovation/inno/innovationandknowledge-intensiveserviceactivities.htm ORGANIZACIÓN MUNDIAL DEL COMERCIO (1995). Acuerdo General Sobre El Comercio De Servicios, Ginebra, Suiza, Pp. 303-340. Disponible En:Https://Www.Wto.Org/Spanish/Docs_S/Legal_S/26-Gats.Pdf ORGANIZACIÓN MUNDIAL DEL COMERCIO (2016). Estadísticas Del Comercio Mundial 2015. Disponible En: Https://Www.Wto.Org/Spanish/Res_S/Statis_S/Its2015_S/Its2015_S.Pdf. Ginebra, Suiza, P. 170. Isbn: 978-92-870-3990-3 ORGANIZATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) (2005). The measurement of scientific and technological activities. Proposed guidelines for collecting and interpreting technological data. Oslo manual. Paris: Organization for Economics-operation and Development. http://www.oecd.org/science/inno/2367614.pdf PATTERSON Paul G, RUYTER,Ko, WETZELS Martin(1999)"Modelling firms propensity to continue service exporting: a cross-country analysis"Journal of Business Research Volume 8, Issue 3 351-365 https://doi.org/10.1016/S0969-5931(99)00009-8 SACHS, J. D. & WARNER, a. m. (2001). Natural Resources and Economic Development. The Curse of Natural Resources. European Economic Review, 45, Pp. 827-838. 0014-2921/01/$ - See Front Matter 2001 Elsevier Science B.V. All Rights Reserved. Pii: S0014-2921(01)00125-8 SEE A. K. Jain and S. GUPTA, (1987) some evidence on ‘‘Herding’’ behavior of U.S. banks, Journal of Money, (1987) http://links.jstor.org/sici?sici=0022-2879%2819870 ... 0.CO% 3B2-D & origin = bc SHEARMUR, R., & DOLOREUX, D. (2013). Innovation and knowledge-intensive business service: the contribution of knowledge-intensive business service to innovation in manufacturing establishments. Economics of Innovation and New Technology, 22(8), 751–774. https://doi.org/10.1080/10438599.2013.786581 SHEARMUR, Richard; DOLOREUX David, LAPERRIE, Anika (2014) Is the degree of internationalization associated with the use of knowledge-intensive services or innovation? Cattani and A. E. Tschoegl, An Evolutionary View of Internationalizations: Chase Manhattan Bank, 1917to 1996, Wharton Financial Institutions Center, Working Paper 02e37. STANTON, j., & ROGELBERG,m. (2001). Using Internet/intranet web pages to collect organizational research data. Organizational Research Methods, 4(3), 200–217. https://doi.org/10.1177/109442810143002 STEENKAMP; & GEYSKENS, i. (2006). What drives the perceived value of websites? A cross-national investigation. Journal of Marketing, 70(3), 136–150. https://research.tilburguniversity.edu/en/publications/what-drives-the-perceived-value-of-web-sites-a-cross-national-inv STEVENSON, A., & HAMILL, J. (2002). Internet forum. International Marketing Review, 19(3),323–326. https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/4235/im_en_2011_03_Cho.pdf STOCKDALE, R., AHMED, A., & SCHEEPERs, H. (2012). Identifying business value from the use of social media: An SME perspective. Proceedings of the pacific Asia conference on information systems, The interconnections between services and goods trade at the Firm-Volume-8 Issue-3 https://pdfs.semanticscholar.org/f7e4/87905b69d69344d4662655f2e43a3c0abfe3.pdf TIMMER, min., DIETZENBACHER, esth; STEHRER, R., & de VRIES, G. J. (2015). An illustrated user guide to the world input–Output database: The case of global automotive production. Review of International Economics, 23, 575–605. https://doi.org/10.1111/roie.12178 TUNNER, &, ROBSON, s (2007) Competitive and cooperative impulses towards internationalization: reflecting on the interaction between management intentions and experience academic at British universities: Education, knowledge and economics, 1. 65-82 DOI: 10.1080 / 17496890601128241 VENZIN, min; KUMAR, vina; and; KLEINE, Internationalization of retail banks: a micro-level study of the multinationality-performance relationship, Management International Review 48, 463e485 (2008). DOI: 10.1007 / s11575-008-0027-7 WANG, ch; LU, Inly; & CHEN, C. B. (2008). Evaluating firm technological innovation capability under uncertainty. Tec novation, 28, 349–363. DOI 10.1016 / j. technovation.2007.10.007
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spelling	Domínguez Sandoval, Stella IsabelPalma lozano, EstefaníaBernal Garzón, Jairo Tomas2019-12-14T16:58:47Z2019-12-14T16:58:47Z2019https://hdl.handle.net/20.500.12494/15651Palma lozano, E. y Bernal Garzón, J. T. (2019). Especial dedicado a la exportación de servicios (Trabajo de pregrado). Universidad Cooperativa de Colombia, Bogotá. Recuperado de http://hdl.handle.net/20.500.12494/15651Una de las principales características de los servicios es su naturaleza intangible e invisible, sin embargo, se demuestra que los servicios pueden satisfacer una necesidad económica, Uno de los temas con mayor crecimiento es la innovación a partir de las diferentes clases de servicios que se ofrecen, donde el cambio y el desarrollo forman unas características especiales en la actividad economía, y el comercio. El estudio de las exportaciones de servicios resulta especialmente ya que constituyen el sector más importante y dinámico de la economía de los países, donde han sido tratados desde el mismo punto de vista que los bienes. Su importancia se debe a que constituyen de manera significativa a la creación de nuevas ofertas laborales y al desarrollo empresarial desde la innovación, esto genera fortalecimiento en general, como a nivel social, puesto que, se ven influenciados todos los actores del presente escenario; para cubrir los nuevos requerimientos del mercado de servicios.estefania.palmal@campusucc.edu.cojairo.bernalga@campusucc.edu.co18 p.Universidad Cooperativa de Colombia, Facultad de Ciencias Económicas, Administrativas y Contables, Comercio Internacional, BogotáComercio InternacionalBogotáExportación de serviciosEconomía transfronterizaTransformación de serviciosProducción de serviciosComercio internacionalEspecial dedicado a la exportación de serviciosTrabajo de grado - Pregradohttp://purl.org/coar/resource_type/c_7a1finfo:eu-repo/semantics/bachelorThesisinfo:eu-repo/semantics/acceptedVersionAtribución – No comercial – Compartir igualinfo:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2ALARCÓN-del-Amo, M. C., Rialp, A., & RIALP, J. (2015). The effect of social media adoption on exporting firms’ performance. Advances in International Marketing, 25, 161–186. https://doi.org/10.1108/S1474-797920140000025007ALARCÓN-del-Amo, M. C., Rialp, A., & RIALP, J. (2016). Social media adoption by exporters: The export-dependence moderating role. Spanish Journal of Marketing-ESIC, 20(2),81–92. Allred, C.R. https://doi.org/10.1108/S1474-797920140000025007ALARCON-del-Amo, RIALP, A., &RIALP, J (2016) Social media adoption by exporters: The export-dependence moderating role. Spanish Journal of Marketing-ESIC, 20(2016), 81–92. https://doi.org/10.1016/S0969-5931(99)00009-8ALARCON-del-Amo, RIALP, A., &RIALP, J. (2015). The eﬀect of social media adoption on exporting ﬁrms’ performance. Advances in International Marketing, 25, 161–186. https://doi.org/10.1016/S0969-5931(99)00009-8ANDREA Ariu a, HOLGER, Breinlichb; GREGORY Corcos c,(2019) Giordano Mion The interconnections between services and goods trade at the firm-level, Journal of International Economics 116 (2019) 173–188 doi: 10.1016 / j. jinteco.2018.10.005ARIU, A., MAYNERIS, F., PARENTI, M., (2018). One Way to the Top: How Services Boost the Demand for Goods. CEPR Discussion Papers, p. 12918 RePEc: ces: ceswps: _7858ARIU, A., MION, G. (2018). Trade in services and occupational tasks: an empirical investigation. World Econ. 40 (9), 1866–1899. https://doi.org/10.1111/twec.12440 https://cepr.org/active/publications/discussion_papers/dp.php?dpno=12918AYKOL, B.; LEONIDOU, L. (2018) Exporter-importer business relationship: Past empirical research and future directionsInternational business review, Vol. 271007-1021 https://doi.org/10.1016/j.ibusrev.2018.03.001CADOGAN, w., KUIVALAINEN, o., & SUNDQVIST, s. (2009). Export market-oriented behavior and export performance: Quadratic and moderating effects under differing degrees of market dynamism and internationalization. Journal of International Marketing,17(4), 71–89. https://doi.org/10.1509/jimk.17.4.71CADOGAN, john; BOSO, Nathaniel; STORY, Vicky & OGECHI Adeola (2016) Export strategic orientation–performance relationship: Examination of its enabling and disenabling boundary conditions, Journal of Business Research 69 (2016) 5046–5052 https://doi.org/10.1016/j.jbusres.2016.04.078DOLOREUX, d., & SHEARMUR, r. (2013). Innovation strategies: are KIBS just another source of information Industry and Innovation, 20(8), 719–738. https://doi.org/10.1080/13662716.2013.856623ERIKSSON, K., MAJKGARD, A., & SHARMA, D. (2000). Path dependence https://doi.org/10.1080/13662716.2013.856623GRANT, ROBERT&VENZIN, Markus (2009)"Strategic and Organizational Challenges of Internationalizations in Financial Services “Long Range Planning 42 .561-587 https://doi:10.1016/j.lrp.2009.10.005GROSS, (2007) The Kingdom of Hedgistan: why hedge funds cluster in the world’s most expensive habitats, New York Magazine April 9, http://nymag.com/news/features/2007/hedgefunds/30347/ (2007).GUILLEN & TSCHOEGL, The internationalization of retail banking: the case of the Spanish banks in Latin America, Transnational Corporations 9, 63e90 (2000). http://fic.wharton.upenn.edu/ficLIANG, thiat; YOU, Jos, & LIU, C. C. (2010). A resource-based perspective on information technology and firm performance: A meta-analysis. Industrial Management & Data Systems, 110(8), 1138–1158. www.emeraldinsight.com/0263-5577.htmLIU, h; Ke,w., WEI,k., & HUA, z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), 1452–1462. doi> 10.1016 / j.dss.2012.12.016LOANE, s., MCNAUGHTON, r. b., & BELL, j. (2004). The internationalization of internet-enable den trepreneurial firms: Evidence from Europe and North America. Canadian Journal of Administrative Sciences, 21, 79–96. DOI: 10.1111 / j.1936-4490. 2004.tb00324LOANE, S. (2005). The role of the Internet in the internationalization of small and medium sized companies. Journal of International Entrepreneurship, 3(4), 263–277. DOI: 10.1007 / s10843-006-7855-yLOVE, j. h., & ROPER, s. (2015). SME innovation, exporting and growth: A review of existing evidence. International Small Business Journal, 33(1), 28–48.doi: 10.1177/0266242614550190LOVE, Roper & ZHOU (2016) Experience, age and exporting performance in UK SMEs""International Business Review Volume 25, Issue 4, Pages 806-819 https://doi.org/10.1016/j.ibusrev.2015.10.001OECD (2007). Innovation and Knowledge-Intensive Service Activities. Paris: OECD Publishing.https://www.oecd.org/innovation/inno/innovationandknowledge-intensiveserviceactivities.htmORGANIZACIÓN MUNDIAL DEL COMERCIO (1995). Acuerdo General Sobre El Comercio De Servicios, Ginebra, Suiza, Pp. 303-340. Disponible En:Https://Www.Wto.Org/Spanish/Docs_S/Legal_S/26-Gats.PdfORGANIZACIÓN MUNDIAL DEL COMERCIO (2016). Estadísticas Del Comercio Mundial 2015. Disponible En: Https://Www.Wto.Org/Spanish/Res_S/Statis_S/Its2015_S/Its2015_S.Pdf. Ginebra, Suiza, P. 170. Isbn: 978-92-870-3990-3ORGANIZATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) (2005). The measurement of scientific and technological activities. Proposed guidelines for collecting and interpreting technological data. Oslo manual. Paris: Organization for Economics-operation and Development. http://www.oecd.org/science/inno/2367614.pdfPATTERSON Paul G, RUYTER,Ko, WETZELS Martin(1999)"Modelling firms propensity to continue service exporting: a cross-country analysis"Journal of Business Research Volume 8, Issue 3 351-365 https://doi.org/10.1016/S0969-5931(99)00009-8SACHS, J. D. & WARNER, a. m. (2001). Natural Resources and Economic Development. The Curse of Natural Resources. European Economic Review, 45, Pp. 827-838. 0014-2921/01/$ - See Front Matter 2001 Elsevier Science B.V. All Rights Reserved. Pii: S0014-2921(01)00125-8SEE A. K. Jain and S. GUPTA, (1987) some evidence on ‘‘Herding’’ behavior of U.S. banks, Journal of Money, (1987) http://links.jstor.org/sici?sici=0022-2879%2819870 ... 0.CO% 3B2-D & origin = bcSHEARMUR, R., & DOLOREUX, D. (2013). Innovation and knowledge-intensive business service: the contribution of knowledge-intensive business service to innovation in manufacturing establishments. Economics of Innovation and New Technology, 22(8), 751–774. https://doi.org/10.1080/10438599.2013.786581SHEARMUR, Richard; DOLOREUX David, LAPERRIE, Anika (2014) Is the degree of internationalization associated with the use of knowledge-intensive services or innovation? Cattani and A. E. Tschoegl, An Evolutionary View of Internationalizations: Chase Manhattan Bank, 1917to 1996, Wharton Financial Institutions Center, Working Paper 02e37.STANTON, j., & ROGELBERG,m. (2001). Using Internet/intranet web pages to collect organizational research data. Organizational Research Methods, 4(3), 200–217. https://doi.org/10.1177/109442810143002STEENKAMP; & GEYSKENS, i. (2006). What drives the perceived value of websites? A cross-national investigation. Journal of Marketing, 70(3), 136–150. https://research.tilburguniversity.edu/en/publications/what-drives-the-perceived-value-of-web-sites-a-cross-national-invSTEVENSON, A., & HAMILL, J. (2002). Internet forum. International Marketing Review, 19(3),323–326. https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/4235/im_en_2011_03_Cho.pdfSTOCKDALE, R., AHMED, A., & SCHEEPERs, H. (2012). Identifying business value from the use of social media: An SME perspective. Proceedings of the pacific Asia conference on information systems, The interconnections between services and goods trade at the Firm-Volume-8 Issue-3 https://pdfs.semanticscholar.org/f7e4/87905b69d69344d4662655f2e43a3c0abfe3.pdfTIMMER, min., DIETZENBACHER, esth; STEHRER, R., & de VRIES, G. J. (2015). An illustrated user guide to the world input–Output database: The case of global automotive production. 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