The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.
- Autores:
-
Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez-Castro, Dorys Yaneth
Scavarda, Anníbal José
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2023
- Institución:
- Colegio de Estudios Superiores de Administración
- Repositorio:
- Repositorio CESA
- Idioma:
- eng
- OAI Identifier:
- oai:repository.cesa.edu.co:10726/5290
- Palabra clave:
- Citizenship
Emotional Intelligence
Humans
Index Medicus
Leadership
Surveys and Questionnaires
- Rights
- openAccess
- License
- Abierto (Texto Completo)
| Summary: | This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. |
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